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PROCUREMENT OPPORTUNITY

Closing the Gap 2: Hospital to Home

Reading Borough Council · Contract details notice on Find a Tender

Tender information last checkedLast checked 26 Sept 2026, 16:26.

Opportunity overview

The Hospital to Home service aims to support any Reading resident aged 18+ who requires additional support when being discharged from local hospitals. The primary focus of the service is to facilitate a safe transition back home, minimising hospital readmissions and enabling people to continue living at home independently. People will be supported for a maximum of 6 weeks with both visits and telephone calls to support their emotional wellbeing, support with relevant practical tasks and signposting them to other services when appropriate

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

AGE UK BERKSHIRE

Matched by number
Contract value
£294k
Awarded
Not supplied
Contract signed
1 Nov 2025
Including VAT
£367.5k
Award ID
1
Status
active
Identifier
GB-COH 07928260
Location
Reading, UKJ11, RG1 7QE, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot LOT-0001Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
RBC 00002249
Status
complete
Procurement Method
open
Procurement Method Details
Below threshold - open competition

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
LOT-0001
Status
complete

Buyer, suppliers and contacts

Organisation 1
Name
Reading Borough Council
Id
GB-PPON-PWBJ-9435-VXQQ

Identifier

Scheme
GB-PPON
Id
PWBJ-9435-VXQQ

Address

Street Address
Bridge Street
Locality
Reading
Postal Code
RG1 2LU
Country
GB
Country Name
United Kingdom
Region
UKJ11

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
AGE UK BERKSHIRE
Id
GB-COH-07928260

Identifier

Scheme
GB-COH
Id
07928260

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PXRH-5771-XDYG

Address

Street Address
Unit 119 Broad Street Mall
Locality
Reading
Postal Code
RG1 7QE
Country
GB
Country Name
United Kingdom
Region
UKJ11

Contact

Roles

supplier

Details

Scale
large
Vcse
Yes

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
LOT-0001
Related Lot
LOT-0001

Additional Classifications

Entry 1
Scheme
CPV
Id
85300000
Description
Social work and related services
Entry 2
Scheme
CPV
Id
98000000
Description
Other community, social and personal services

Delivery locations

Entry 1
Region
UKJ1
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-COH-07928260
Name
AGE UK BERKSHIRE

Related lots

LOT-0001

Contracts and changes

Entry 1
Id
1
Award ID
1
Status
active
Has Renewal
Yes
Above Threshold
No
Date Signed
1 Nov 2025, 00:00

Period

Starts
1 Nov 2025, 00:00
Ends
31 Oct 2028, 23:59
Max Extent Date
31 Oct 2030, 23:59

Renewal

Description
+2

Value

Including VAT
367,500
Amount
294,000
Currency
GBP

Documents

Entry 1
Id
A-19722
Document Type
contractSigned
Format
application/pdf
Entry 2
Id
070619-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
27 Jul 2026, 10:15
Format
text/html

Agreed Metrics

Entry 1
Id
1
Title
Number of Clients Supported per Month
Description
To include number of referrals received per month, number accepted, number declined (and reason for declining) and clients carried forward.

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 2
Id
2
Title
Average time from hospital discharge to first contact

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 3
Id
3
Title
Number of support hours delivered

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 4
Id
4
Title
Number of referrals received from other areas (Hospitals, Adult Social Care, GPs, self-referrals

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 5
Id
5
Title
Provide details of clients successfully signposted to additional services (including ASC, OT, community groups, etc)

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 6
Id
6
Title
Client satisfaction rate

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 7
Id
7
Title
Reduction in hospital readmission rate within 6 weeks (based on the time the client is supported by Age UK)

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 8
Id
8
Title
Improvement in client confidence and independence - measured via pre/post support surveys or qualitative feedback i.e. case studies

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 9
Id
9
Title
Number of visits/types of support offered to individuals accessing the service

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 10
Id
10
Title
: Number of volunteers recruited and retained and total number of volunteer hours available

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 11
Id
11
Title
Percentage of staff/volunteers completing mandatory training (Safeguarding, GDPR, etc.)

Observations

Entry 1
Id
frequency

Period

Duration In Months
1

Recorded locations

  • Buyer location · Reading · UKJ11 · RG1 2LU · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 070619-2026Contract details notice on Find a Tender ·