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PROCUREMENT OPPORTUNITY

Interpretation and Translation Services

Lancashire County Council · Tender notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 00:28.

Opportunity overview

IMPORTANT: This Contract Award Notice is a replacement for the Contract Notice that was published on the 31st July 2025 @ 3:27pm - Publication Reference 2025/S 000-044841 This is under the same Procurement Identifier (OCID): ocds-h6vhtk-050668 Contract 3 stated in this notice replaces Contract 1 from the original notice and Contract 2 replaces Contract 4 from the original notice. PROCUREMENT DESCRIPTION: The contract is to provide language services including spoken and non-spoken Interpretation and Translation services to the Authority. The contract will be tendered in two (2) Lots; Lot 1 - Face to Face interpreting for Social Service requirements, interviews, meetings, consultation, for spoken languages, telephone interpretation and document translation services. Video interpretation will only be accepted as a substitute in instances when Face to Face fulfilment cannot be fulfilled; this must be agreed in advance with a relevant representative from the Authority. Of the language services provided in the financial year 2024-25, Polish, Urdu, Arabic and Bengali have been the most requested. However, the Authority provided services to 68 different languages during this period, including reasonably high numbers for Punjabi, Romanian and Kurdish / Kurdish Sorani. Lot 2 - Face to Face interpreting for Social Service requirements, interviews, meetings, consultation, for non-spoken communication including British Sign Language, lipspeaking and Palantypist. Video interpretation will only be accepted as a substitute in instances where Face to Face fulfilment cannot be fulfilled; this must be agreed in advance with a relevant representative from the Authority. The Authority provides a wide range of services across the county; therefore, the interpretation and translation requirements will cover a wide range of services. Currently, the service is predominately provided for Social Care; however, it is expected that any service within the Authority should be able to access the agreement as and when required.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

D A LANGUAGES LIMITED

Matched by number
Published award value
£1m
Awarded
23 Sept 2025
Award ID
3
Status
pending
Identifier
GB-COH 06207784
Location
Manchester, UKD34, M32 0FP, United Kingdom

D A LANGUAGES LIMITED

Matched by number
Published award value
£1m
Awarded
29 Jul 2025
Award ID
1
Status
pending
Identifier
GB-COH 06207784
Location
Manchester, UKD34, M32 0FP, United Kingdom

Classification

  • CPV79530000 — Translation services
  • CPV79540000 — Interpretation services

Lots

  • Spoken Interpretation and Translation£1m
  • Non Spoken Services£116k

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
JS/CORP/LCC/24/104
Status
complete
Has Recurrence
Yes
Above Threshold
Yes
Procurement Method
open
Main Procurement Category
services
How to submit
The tender documents are available on Lancashire County Council's electronic tendering site: www.lancashire.gov.uk/fusion-supplier-portal/ Use of this system does not require high specification IT equipment or connections, nor high-level personal IT skills/capabilities. Access to the system/software and advice is free of charge. Registration is necessary in order to view the tender details and obtain tender documentation. Tenderers are advised to allow plenty of time for registration and to do this as early as possible during the tender period. Please see www.lancashire.gov.uk/business/tenders-and-procurement/tenders/ for further information.
Procurement Method Details
Open procedure

Covered By

GPA

Legal basis

Id
2023/54
Scheme
UKPGA

Recurrence

Dates

Entry 1
Starts
22 Apr 2029, 23:59

Expected award period

Ends
8 Jul 2025, 23:59

Tender Period

Ends
23 May 2025, 11:00

Enquiry period

Ends
7 May 2025, 23:59

Submission terms

Electronic Submission Policy
allowed

Languages

en

Lots and requirements

Entry 1
Id
1
Title
Spoken Interpretation and Translation
Status
complete
Has Options
Yes
Has Renewal
Yes
Description
Face to Face interpreting for Social Service requirements, interviews, meetings, consultation, for spoken languages, telephone interpretation and document translation services. Video interpretation will only be accepted as a substitute in instances when Face to Face fulfilment cannot be fulfilled; this must be agreed in advance with a relevant representative from the Authority. The Authority provided services to 68 different languages during 2024-25. The 2023-24 cost of procuring the required language interpretation services was circa £260,000. Of this spend, most requests for spoken interpretation were related to Children's Services, with the remainder related to Adult Services. Circa £82,000 of this cost was for document translation.

Value

Amount
1,040,000
Currency
GBP
Including VAT
1,248,000

Options

Description
The Authority has the option to extend this agreement beyond the Initial Term by a further period up to a maximum of 12 months in addition to the Initial Term.

Renewal

Description
The Authority may extend this agreement beyond the Initial Term by a further period up to a maximum of 12 months in addition to the Initial Term.

Suitability

Sme
Yes
Vcse
Yes

Award criteria

Criteria

Criterion 1
Name
Price
Type
price

Numbers

Entry 1
Number
40
Weight
percentageExact
Criterion 2
Name
Quality Management
Type
quality

Numbers

Entry 1
Number
15
Weight
percentageExact
Criterion 3
Name
Method Statement
Type
quality

Numbers

Entry 1
Number
5
Weight
percentageExact
Criterion 4
Name
Vetting and Reviewing Procedures
Type
quality

Numbers

Entry 1
Number
10
Weight
percentageExact
Criterion 5
Name
Booking Confirmation and Timescales
Type
quality

Numbers

Entry 1
Number
10
Weight
percentageExact
Criterion 6
Name
Security Arrangements
Type
quality

Numbers

Entry 1
Number
5
Weight
percentageExact
Criterion 7
Name
Social Value
Type
quality

Numbers

Entry 1
Number
10
Weight
percentageExact
Criterion 8
Name
Implementation Requirements
Type
quality

Numbers

Entry 1
Number
5
Weight
percentageExact

Contract period

Ends
31 Aug 2028, 23:59
Starts
1 Sept 2025, 00:00
Max Extent Date
31 Aug 2029, 23:59
Entry 2
Id
2
Title
Non Spoken Services
Status
complete
Has Options
Yes
Has Renewal
Yes
Description
Face to Face interpreting for Social Service requirements, interviews, meetings, consultation, for non-spoken communication including British Sign Language, lipspeaking and Palantypist. Video interpretation will only be accepted as a substitute in instances where Face to Face fulfilment cannot be fulfilled; this must be agreed in advance with a relevant representative from the Authority. The 2023-24 annual cost of procuring non spoken services was circa £29,000. The Authority provides a wide range of services across the county; therefore, the interpretation and translation requirements will cover a wide range of services. Currently, the service is predominately provided for Social Care; however, it is expected that any service within the Authority should be able to access the agreement as and when required. There are approximately 270 requests made per year with the majority being for British Sign Language services; however, other services may be requested throughout the duration of the contract as required. The service is also inclusive of document translation services, translating into an appropriate format, such as video.

Value

Amount
116,000
Currency
GBP
Including VAT
139,200

Options

Description
The Authority has the option to extend this agreement beyond the Initial Term by a further period up to a maximum of 12 months in addition to the Initial Term.

Renewal

Description
The Authority may extend this agreement beyond the Initial Term by a further period up to a maximum of 12 months in addition to the Initial Term.

Suitability

Sme
Yes
Vcse
Yes

Award criteria

Criteria

Criterion 1
Name
Price
Type
price

Numbers

Entry 1
Number
40
Weight
percentageExact
Criterion 2
Name
Quality Management
Type
quality

Numbers

Entry 1
Number
15
Weight
percentageExact
Criterion 3
Name
Method Statement
Type
quality

Numbers

Entry 1
Number
5
Weight
percentageExact
Criterion 4
Name
Vetting and Reviewing Procedures
Type
quality

Numbers

Entry 1
Number
10
Weight
percentageExact
Criterion 5
Name
Booking Confirmation and Timescales
Type
quality

Numbers

Entry 1
Number
10
Weight
percentageExact
Criterion 6
Name
Security Arrangements
Type
quality

Numbers

Entry 1
Number
5
Weight
percentageExact
Criterion 7
Name
Social Value
Type
quality

Numbers

Entry 1
Number
10
Weight
percentageExact
Criterion 8
Name
Implementation Requirements
Type
quality

Numbers

Entry 1
Number
5
Weight
percentageExact

Contract period

Ends
31 Aug 2028, 23:59
Starts
1 Sept 2025, 00:00
Max Extent Date
31 Aug 2029, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKD4
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
79530000
Scheme
CPV
Description
Translation services
Entry 2
Id
79540000
Scheme
CPV
Description
Interpretation services
Item 2
Id
2
Related Lot
2

Delivery locations

Entry 1
Region
UKD4
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
79530000
Scheme
CPV
Description
Translation services
Entry 2
Id
79540000
Scheme
CPV
Description
Interpretation services

Published documents

Entry 1
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest
Entry 2
Id
016550-2025
Format
text/html
Notice Type
UK4
Description
Tender notice on Find a Tender
Document Type
tenderNotice
Published
23 Apr 2025, 14:25

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PBBJ-2179-TNXM
Name
Lancashire County Council

Roles

buyer

Address

Region
UKD45
Country
GB
Locality
Preston
Postal Code
PR1 0LD
Country Name
United Kingdom
Street Address
PO Box 100, County Hall

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
PBBJ-2179-TNXM
Scheme
GB-PPON

Contact

Name
James Shuttleworth
Telephone
01772 534895
Organisation 2
Id
GB-COH-09197997
Name
SOCIAL VALUE PORTAL LTD
Role Details
Evaluation of the Social Value Criteria

Roles

procuringEntity

Address

Region
UKI45
Country
GB
Locality
London
Postal Code
SE1 7TY
Country Name
United Kingdom
Street Address
Tintagel House

Identifier

Id
09197997
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PQHH-4489-TLZM
Scheme
GB-PPON
Organisation 3
Id
GB-COH-06207784
Name
D A LANGUAGES LIMITED

Roles

supplier

Address

Region
UKD34
Country
GB
Locality
Manchester
Postal Code
M32 0FP
Country Name
United Kingdom
Street Address
Suite 4a Statham House Talbot Road

Details

Vcse
No
Scale
sme
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
06207784
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PHLH-7424-WMWT
Scheme
GB-PPON
Organisation 4
Id
GB-COH-04802772
Name
Sign Solutions (Sign Language Interpreting Agency) Ltd

Roles

supplier

Address

Region
UKG12
Country
GB
Locality
Ipsley, Redditch
Postal Code
B98 0JT
Country Name
United Kingdom
Street Address
First Floor, Ipsley Barn Berrington Close

Details

Vcse
No
Scale
sme
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
04802772
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PNYL-9683-ZHQD
Scheme
GB-PPON

Award information

Award 1
Id
1
Date
30 Jul 2025, 00:00
Status
pending
Has Options
Yes
Has Renewal
Yes
Above Threshold
Yes
Main Procurement Category
services
Assessment Summaries Date Sent
31 Jul 2025, 00:00

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKD4
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
79530000
Scheme
CPV
Description
Translation services
Entry 2
Id
79540000
Scheme
CPV
Description
Interpretation services

Value

Amount
1,040,000
Currency
GBP
Including VAT
1,248,000

Options

Description
The right to additional purchases while the contract is valid.

Renewal

Description
The Authority has the option to extend this agreement beyond the Initial Term by a further period up to a maximum of 12 months in addition to the Initial Term.

Documents

Entry 1
Id
044841-2025
Format
text/html
Notice Type
UK6
Description
Contract award notice on Find a Tender
Document Type
awardNotice
Published
31 Jul 2025, 15:27

Suppliers

Supplier 1
Id
GB-COH-06207784
Name
D A LANGUAGES LIMITED

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
13 Aug 2025, 23:59

Related lots

1

Contract period

Ends
31 Aug 2028, 23:59
Starts
1 Sept 2025, 00:00
Max Extent Date
31 Aug 2029, 23:59

Standstill Period

Ends
12 Aug 2025, 23:59
Award 2
Id
2
Date
30 Jul 2025, 00:00
Status
pending
Has Options
Yes
Has Renewal
Yes
Above Threshold
Yes
Main Procurement Category
services
Assessment Summaries Date Sent
31 Jul 2025, 00:00

Items

Item 1
Id
2
Related Lot
2

Delivery locations

Entry 1
Region
UKD4
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
79530000
Scheme
CPV
Description
Translation services
Entry 2
Id
79540000
Scheme
CPV
Description
Interpretation services

Value

Amount
116,000
Currency
GBP
Including VAT
139,200

Options

Description
The right to additional purchases while the contract is valid.

Renewal

Description
The Authority has the option to extend this agreement beyond the Initial Term by a further period up to a maximum of 12 months in addition to the Initial Term.

Documents

Entry 1
Id
044841-2025
Format
text/html
Notice Type
UK6
Description
Contract award notice on Find a Tender
Document Type
awardNotice
Published
31 Jul 2025, 15:27

Suppliers

Supplier 1
Id
GB-COH-04802772
Name
SIGN SOLUTIONS (SIGN LANGUAGE INTERPRETING AGENCY) LTD

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
13 Aug 2025, 23:59

Related lots

2

Contract period

Ends
31 Aug 2028, 23:59
Starts
1 Sept 2025, 00:00
Max Extent Date
31 Aug 2029, 23:59

Standstill Period

Ends
12 Aug 2025, 23:59
Award 3
Id
3
Date
24 Sept 2025, 00:00
Title
Lot 1. Spoken Interpretation and Translation
Status
pending
Has Options
Yes
Has Renewal
Yes
Above Threshold
Yes
Main Procurement Category
services
Assessment Summaries Date Sent
24 Sept 2025, 00:00

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKD4
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
79530000
Scheme
CPV
Description
Translation services
Entry 2
Id
79540000
Scheme
CPV
Description
Interpretation services

Value

Amount
1,040,000
Currency
GBP
Including VAT
1,248,000

Options

Description
The right to additional purchases while the contract is valid.

Renewal

Description
The Authority has the option to extend this agreement beyond the Initial Term by a further period up to a maximum of 12 months in addition to the Initial Term.

Documents

Entry 1
Id
059270-2025
Format
text/html
Notice Type
UK6
Description
Contract award notice on Find a Tender
Document Type
awardNotice
Published
24 Sept 2025, 14:02

Suppliers

Supplier 1
Id
GB-COH-06207784
Name
D A LANGUAGES LIMITED

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
6 Oct 2025, 23:59

Related lots

1

Contract period

Ends
12 Oct 2028, 23:59
Starts
13 Oct 2025, 00:00
Max Extent Date
12 Oct 2029, 23:59

Standstill Period

Ends
3 Oct 2025, 23:59
Award 4
Id
4
Date
24 Sept 2025, 00:00
Title
Lot 2. Non Spoken Services
Status
pending
Has Options
Yes
Has Renewal
Yes
Above Threshold
Yes
Main Procurement Category
services
Assessment Summaries Date Sent
24 Sept 2025, 00:00

Items

Item 1
Id
2
Related Lot
2

Delivery locations

Entry 1
Region
UKD4
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
79530000
Scheme
CPV
Description
Translation services
Entry 2
Id
79540000
Scheme
CPV
Description
Interpretation services

Value

Amount
116,000
Currency
GBP
Including VAT
139,200

Options

Description
The right to additional purchases while the contract is valid.

Renewal

Description
The Authority has the option to extend this agreement beyond the Initial Term by a further period up to a maximum of 12 months in addition to the Initial Term.

Documents

Entry 1
Id
059270-2025
Format
text/html
Notice Type
UK6
Description
Contract award notice on Find a Tender
Document Type
awardNotice
Published
24 Sept 2025, 14:02

Suppliers

Supplier 1
Id
GB-COH-04802772
Name
Sign Solutions (Sign Language Interpreting Agency) Ltd

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
6 Oct 2025, 23:59

Related lots

2

Contract period

Ends
12 Oct 2028, 23:59
Starts
13 Oct 2025, 00:00
Max Extent Date
12 Oct 2029, 23:59

Standstill Period

Ends
3 Oct 2025, 23:59

Recorded locations

  • Buyer location · Preston · UKD45 · PR1 0LD · United Kingdom
  • Delivery location · UKD4 · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-050668-2025-09-24T14:02:52+01:00Tender notice on Find a Tender ·