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PROCUREMENT OPPORTUNITY

Cleaning Services Contract Public Conveniences on behalf of Penzance Town Council

Penzance Town Council · Tender notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 00:27.

Opportunity overview

Key objective to provide high quality cleaning services to the Councils public convenience with provide a positive image of the area, both for local service users as well as visitors and tourists. The services are for the delivery of the Public Toilet cleaning contract for the seven facilities operated by Council: Wherrytown (including fountain) Alexandra Play park South Pier TIC Toilets Penalverne Princess May Newlyn

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Classification

  • CPV90910000 — Cleaning services

Lots

  • Lot 1£708k

Documents and notices

  • Contract details notice on Find a TenderOpen source ↗
  • Contract award notice on Find a TenderOpen source ↗
  • Tender notice on Find a TenderOpen source ↗
  • Tender Instructions_(Part A)_vFinal_16.04.2025Open source ↗
  • Tender Response document (Part B) _v0.2_07.04.2025Open source ↗
  • Schedule 1 - Premise details vFINAL_11.04.2025Open source ↗
  • Schedule 2 - Cleaning Frequency_vFINAL_11..04.2025Open source ↗
  • Schedule 3 - Pricing_vFINAL_11.04.2025Open source ↗
  • Schedule 4 - Specification_vFINAL_11.04.2025Open source ↗
  • Appendix 1- PTC TCs Services vIssuedOpen source ↗
  • Clarification Log_v0.1 Clarifications will be published against the Contract Notice on Find a Tender If interested in tendering for this project please ensure you add a "watch this notice" for alerts as from time to time additional information or clarifications may be published related to this tender. It will be the responsibility of Bidders to ensure they are aware of all published clarifications and ensure that their bid has taken these into account.Open source ↗

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
04/25/001
Status
complete
Published risks
Please refer to accompanying documentation
Above Threshold
Yes
Procurement Method
open
Main Procurement Category
services
How to submit
Tenders to be returned to: info@penzance-tc.gov.uk
Procurement Method Details
Open procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Expected award period

Ends
24 Jun 2025, 23:59

Tender Period

Ends
28 May 2025, 12:00

Contract terms

Financial Terms
Please refer to accompanying documentation

Submission terms

Electronic Submission Policy
notAllowed

Languages

en

Lots and requirements

Entry 1
Id
1
Status
complete
Has Options
Yes
Has Renewal
Yes

Value

Amount
708,000
Currency
GBP
Including VAT
849,600

Options

Description
Option to increase or decrease scope of the contract.

Renewal

Description
The Contract period is for an initial two-year period with the option of three further annual extensions for a total tender period of five years.

Suitability

Sme
Yes
Vcse
Yes

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
Please refer to accompanying documentation

Numbers

Entry 1
Number
60
Weight
percentageExact
Criterion 2
Name
Price
Type
cost
Description
Please refer to accompanying documentation

Numbers

Entry 1
Number
40
Weight
percentageExact

Contract period

Ends
30 Sept 2027, 23:59
Starts
1 Oct 2025, 00:00
Max Extent Date
30 Sept 2030, 23:59

Selection criteria

Criteria

Criterion 1
Type
economic
Description
Refer to accompanying documentation.
Criterion 2
Type
technical
Description
Refer to accompanying documentation.

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKK3
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
90910000
Scheme
CPV
Description
Cleaning services

Published documents

Entry 1
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest
Entry 2
Id
A-792
Format
application/pdf
Description
Tender Instructions_(Part A)_vFinal_16.04.2025
Document Type
biddingDocuments
Entry 3
Id
A-793
Format
application/vnd.openxmlformats-officedocument.wordprocessingml.document
Description
Tender Response document (Part B) _v0.2_07.04.2025
Document Type
biddingDocuments
Entry 4
Id
A-794
Format
application/vnd.openxmlformats-officedocument.spreadsheetml.sheet
Description
Schedule 1 - Premise details vFINAL_11.04.2025
Document Type
biddingDocuments
Entry 5
Id
A-795
Format
application/vnd.openxmlformats-officedocument.spreadsheetml.sheet
Description
Schedule 2 - Cleaning Frequency_vFINAL_11..04.2025
Document Type
biddingDocuments
Entry 6
Id
A-796
Format
application/vnd.openxmlformats-officedocument.spreadsheetml.sheet
Description
Schedule 3 - Pricing_vFINAL_11.04.2025
Document Type
biddingDocuments
Entry 7
Id
A-797
Format
application/vnd.openxmlformats-officedocument.wordprocessingml.document
Description
Schedule 4 - Specification_vFINAL_11.04.2025
Document Type
biddingDocuments
Entry 8
Id
A-798
Format
application/msword
Description
Appendix 1- PTC TCs Services vIssued
Document Type
biddingDocuments
Entry 9
Id
A-799
Format
application/vnd.openxmlformats-officedocument.spreadsheetml.sheet
Description
Clarification Log_v0.1 Clarifications will be published against the Contract Notice on Find a Tender If interested in tendering for this project please ensure you add a "watch this notice" for alerts as from time to time additional information or clarifications may be published related to this tender. It will be the responsibility of Bidders to ensure they are aware of all published clarifications and ensure that their bid has taken these into account.
Document Type
biddingDocuments
Entry 10
Id
016512-2025
Format
text/html
Notice Type
UK4
Description
Tender notice on Find a Tender
Document Type
tenderNotice
Published
23 Apr 2025, 13:39

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PYNG-4641-RJNQ
Name
Penzance Town Council

Roles

buyer

Address

Region
UKK30
Country
GB
Locality
Penzance
Postal Code
TR18 4HE
Country Name
United Kingdom
Street Address
Penlee Centre

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
PYNG-4641-RJNQ
Scheme
GB-PPON

Contact

Name
Ben Brosgall
Telephone
+441736363405
Organisation 2
Id
GB-COH-09346104
Name
CRYSTAL CLEAR PROFESSIONAL CLEANING LIMITED

Roles

supplier

Address

Region
UKK30
Country
GB
Locality
Penzance
Postal Code
TR20 8TL
Country Name
United Kingdom
Street Address
Unit 4 Stable Hobba

Details

Vcse
No
Scale
sme
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
09346104
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PYNP-1453-GBRP
Scheme
GB-PPON

Award information

Award 1
Id
1
Date
24 Jun 2025, 00:00
Status
active
Has Options
Yes
Has Renewal
Yes
Above Threshold
Yes
Main Procurement Category
services
Assessment Summaries Date Sent
24 Jun 2025, 00:00

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKK3
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKK3
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
90910000
Scheme
CPV
Description
Cleaning services

Value

Amount
693,934.59
Currency
GBP
Including VAT
832,722

Options

Description
Addition / deletion of services or sites

Renewal

Description
Annual extensions subject to review

Documents

Entry 1
Id
034868-2025
Format
text/html
Notice Type
UK6
Description
Contract award notice on Find a Tender
Document Type
awardNotice
Published
24 Jun 2025, 18:58

Suppliers

Supplier 1
Id
GB-COH-09346104
Name
CRYSTAL CLEAR PROFESSIONAL CLEANING LIMITED

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
10 Jul 2025, 23:59

Related lots

1

Contract period

Ends
30 Sept 2027, 23:59
Starts
1 Oct 2025, 00:00
Max Extent Date
30 Sept 2030, 23:59

Standstill Period

Ends
3 Jul 2025, 23:59

Contracts and changes

Entry 1
Id
1
Title
Cleaning Services Contract Public Conveniences on behalf of Penzance Town Council
Status
active
Award ID
1
Date Signed
29 Jul 2025, 00:00
Has Options
Yes
Has Renewal
Yes
Above Threshold
Yes

Value

Amount
693,934.59
Currency
GBP
Including VAT
832,722

Period

Ends
30 Sept 2027, 23:59
Starts
1 Oct 2025, 00:00
Max Extent Date
30 Sept 2030, 23:59

Options

Description
Yes in line with the contract and this includes options to vary services provided in line with the contract scope and include or remove sites from the contract

Renewal

Description
Annual extensions up to maximum of 5 years.

Documents

Entry 1
Id
047144-2025
Format
text/html
Notice Type
UK7
Description
Contract details notice on Find a Tender
Document Type
contractNotice
Published
8 Aug 2025, 09:53

Agreed Metrics

Entry 1
Id
1
Title
Customer Satisfaction - number of complaints received / upheld complaints

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 2
Id
2
Title
Client Satisfaction - based on Random Samples

Observations

Entry 1
Id
frequency

Period

Duration In Months
3
Entry 3
Id
3
Title
Compliance with contract Service standards

Observations

Entry 1
Id
frequency

Period

Duration In Months
1

Recorded locations

  • Buyer location · Penzance · UKK30 · TR18 4HE · United Kingdom
  • Delivery location · UKK3 · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-05064f-2025-08-08T09:53:36+01:00Tender notice on Find a Tender ·