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PROCUREMENT OPPORTUNITY

Carers Support Service

Coventry City Council · Tender notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 00:27.

Opportunity overview

The contract will be for the delivery of Carers Support Services within the city of Coventry to ensure the Councils fulfilment of statutory responsibilities under The Care Act 2014 to support unpaid carers in Coventry. The services delivered under the contract will be for; Universal Carers Support Services, (Adult) Carers Assessment, Carers Peer Support and Carers Regulated Support.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

CARERS TRUST, HEART OF ENGLAND

Matched by number
Published award value
£4.1m
Awarded
9 Jun 2025
Award ID
1
Status
pending
Identifier
GB-COH 03206963
Location
Coventry, UKG33, CV1 4LY, United Kingdom

Classification

  • CPV85300000 — Social work and related services

Lots

  • Lot 1£4.1m

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
COV- 22170
Status
complete
Published risks
Reference to a Preliminary Market Engagement Notice and the question within this notice: Has preliminary market engagement been carried out? Response - No This must be justified if a preliminary market engagement notice has not been published. Response - No pre-market engagement notice was published as no specific engagement with the market has been undertaken.
Above Threshold
Yes
Procurement Method
open
Main Procurement Category
services
How to submit
www.csw-jets.co.uk
Procurement Method Details
Open procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Expected award period

Ends
23 Jun 2025, 23:59

Tender Period

Ends
27 May 2025, 12:00

Special regime

lightTouch

Submission terms

Electronic Submission Policy
allowed

Languages

en

Lots and requirements

Entry 1
Id
1
Status
complete
Has Renewal
Yes

Value

Amount
4,083,235
Currency
GBP
Including VAT
4,083,235

Renewal

Description
The initial term of the Contract will run until 31/03/2028 with an option to extend for a further 3 years to 31/03/2031, by mutual agreement, to an expiry date no later than 31/03/2031. The services will be subject of review in the autumn of 2027 and the results of those reviews will inform the Council's decision whether or not to offer any extension.

Award criteria

Criteria

Criterion 1
Name
Price
Type
price

Numbers

Entry 1
Number
50
Weight
percentageExact
Criterion 2
Name
Quality
Type
quality

Numbers

Entry 1
Number
50
Weight
percentageExact

Contract period

Ends
31 Mar 2028, 23:59
Starts
1 Oct 2025, 00:00
Max Extent Date
31 Mar 2031, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKG33
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
85300000
Scheme
CPV
Description
Social work and related services

Published documents

Entry 1
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest
Entry 2
Id
L-1
Url
www.csw-jets.co.uk
Document Type
biddingDocuments
Entry 3
Id
016462-2025
Format
text/html
Notice Type
UK4
Description
Tender notice on Find a Tender
Document Type
tenderNotice
Published
23 Apr 2025, 11:39

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PMJC-6861-XJPP
Name
Coventry City Council

Roles

buyer

Address

Region
UKG33
Country
GB
Locality
Coventry
Postal Code
CV1 5RR
Country Name
United Kingdom
Street Address
Council House, Earl Street

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
PMJC-6861-XJPP
Scheme
GB-PPON

Contact

Name
Susan Byatt
Organisation 2
Id
GB-NHS-RYG
Name
COVENTRY AND WARWICKSHIRE PARTNERSHIP NHS TRUST

Roles

buyer

Address

Region
UKG33
Country
GB
Locality
Coventry
Postal Code
CV6 6NY
Country Name
United Kingdom
Street Address
Wayside House Wilsons Lane

Details

Classifications

Entry 1
Id
publicAuthorityCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - central government

Identifier

Id
RYG
Scheme
GB-NHS

Contact

Additional Identifiers

Entry 1
Id
PPBB-6627-GXNQ
Scheme
GB-PPON
Organisation 3
Id
GB-COH-03206963
Name
CARERS TRUST, HEART OF ENGLAND

Roles

supplier

Address

Region
UKG33
Country
GB
Locality
Coventry
Postal Code
CV1 4LY
Country Name
United Kingdom
Street Address
12a Canal Basin St. Nicholas Street

Details

Vcse
Yes
Scale
sme
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
03206963
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PMLW-8154-BWCH
Scheme
GB-PPON

Award information

Award 1
Id
1
Date
10 Jun 2025, 00:00
Title
COV-22170- Carers Support Service
Status
pending
Has Renewal
Yes
Above Threshold
Yes
Main Procurement Category
services
Assessment Summaries Date Sent
18 Jun 2025, 00:00

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKG33
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
85300000
Scheme
CPV
Description
Social work and related services

Value

Amount
4,083,235
Currency
GBP
Including VAT
4,083,235

Renewal

Description
1 x extension of 3 years. Providing that performance indicators areconsistently met with no performance or quality concerns.

Documents

Entry 1
Id
033192-2025
Format
text/html
Notice Type
UK6
Description
Contract award notice on Find a Tender
Document Type
awardNotice
Published
18 Jun 2025, 11:07

Suppliers

Supplier 1
Id
GB-COH-03206963
Name
CARERS TRUST, HEART OF ENGLAND

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
4 Jul 2025, 23:59

Related lots

1

Contract period

Ends
31 Mar 2028, 23:59
Starts
1 Oct 2025, 00:00
Max Extent Date
31 Mar 2031, 23:59

Standstill Period

Ends
27 Jun 2025, 23:59

Recorded locations

  • Buyer location · Coventry · UKG33 · CV1 5RR · United Kingdom
  • Delivery location · UKG33 · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-050631-2025-06-18T11:07:53+01:00Tender notice on Find a Tender ·