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PROCUREMENT OPPORTUNITY

Qwell online mental health counselling platform in St Helens

NHS CHESHIRE AND MERSEYSIDE INTEGRATED CARE BOARD · compiled

Tender information last checkedLast checked 30 Sept 2026, 00:27.

Opportunity overview

Qwell is an online mental health counselling platform, available 24/7 and 365 days a year providing free, safe and anonymous mental health and wellbeing support for adults in St Helens.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Kooth Digital Health Ltd

Matched by number
Contract value
£105k
Awarded
Not supplied
Contract signed
28 Aug 2024
Award ID
016444-2025-1
Status
active
Identifier
GB-COH 04154208
Location
London, UK, W2 1AY, United Kingdom

Classification

  • CPV85100000 — Health services

Lots

  • NHS Cheshire and Merseyside ICB - St Helens Place intend to award a 28 month contract via Direct award C to the incumbent provider to deliver the Qwell online mental health counselling platform in St Helens. The contract will start on the 8th of May 2025, expire on 31st August 2027 and has an annual contract value of £45,000.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-050623
Status
complete
Procurement Method
limited
Main Procurement Category
services
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by within 8 working days. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR'.

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Id
85100000
Scheme
CPV
Description
Health services

Procedure reasons

Entry 1
Id
D_OUTSIDE_SCOPE
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Description
The procurement falls outside the scope of application of the directive

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Description
NHS Cheshire and Merseyside ICB - St Helens Place intend to award a 28 month contract via Direct award C to the incumbent provider to deliver the Qwell online mental health counselling platform in St Helens. The contract will start on the 8th of May 2025, expire on 31st August 2027 and has an annual contract value of £45,000.

Award criteria

Criteria

Criterion 1
Name
The existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard
Type
quality
Description
99
Criterion 2
Type
price
Description
1

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery Location

Description
The services is available to adults resident across the St Helens borough council area.

Delivery locations

Entry 1
Region
UKD71

Additional Classifications

Entry 1
Id
85100000
Scheme
CPV
Description
Health services

Buyer, suppliers and contacts

Organisation 1
Id
GB-NHS-QYG
Name
NHS CHESHIRE AND MERSEYSIDE INTEGRATED CARE BOARD

Roles

buyer

Address

Region
UKD61
Locality
Warrington
Postal Code
WA1 1QY
Country Name
United Kingdom
Street Address
1 Lakeside 920, Centre Park Square

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
07
Scheme
COFOG
Description
Health

Identifier

Id
QYG
Scheme
GB-NHS
Legal Name
NHS CHESHIRE AND MERSEYSIDE INTEGRATED CARE BOARD

Contact

Name
Mervyn Kennedy
Organisation 2
Id
GB-COH-04154208
Name
Kooth Digital Health Ltd

Roles

supplier

Address

Region
UK
Locality
London
Postal Code
W2 1AY
Country Name
United Kingdom
Street Address
5 Merchant Square

Details

Scale
large

Identifier

Id
04154208
Scheme
GB-COH
Legal Name
Kooth Digital Health Ltd
Organisation 3
Id
GB-FTS-144810
Name
Cheshire & Merseyside Integrated Care Board

Roles

reviewBody

Address

Locality
Warrington
Postal Code
WA1 1QY
Country Name
United Kingdom
Street Address
1 Lakeside 920, Centre Park Square

Details

Identifier

Legal Name
Cheshire & Merseyside Integrated Care Board

Award information

Award 1
Id
016444-2025-1
Title
Qwell online mental health counselling platform in St Helens
Status
active

Suppliers

Supplier 1
Id
GB-COH-04154208
Name
Kooth Digital Health Ltd

Related lots

1

Contracts and changes

Entry 1
Id
016444-2025-1
Title
Qwell online mental health counselling platform in St Helens
Status
active
Award ID
016444-2025-1
Date Signed
29 Aug 2024, 00:00

Value

Amount
105,000
Currency
GBP

Recorded locations

  • Buyer location · Warrington · UKD61 · WA1 1QY · United Kingdom
  • Delivery location · UKD71

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-050623-2025-04-23T11:13:45+01:00compiled ·