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PROCUREMENT OPPORTUNITY

Automatic Door - Servicing, Remedial Works, and Responsive Repairs

GENTOO GROUP LIMITED · Preliminary market engagement notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 00:26.

Opportunity overview

For the provision of automatic door services, carrying out routine servicing, associated repairs, and responsive repairs / call outs. The Groups properties are predominately located in 5 geographical management areas in the City of Sunderland, Houghton/Hetton and Washington. This specification is to be read in conjunction with the Invitation to Tender. Gentoo Group wishes to appoint 2 contractors on a Ranked Framework to undertake these works. Gentoo Group intends to appoint the successful contractor as number one ranked bidder on the framework, with the second placed bidder ranked second on the Framework and held in reserve. Gentoo Group requires the Contractor to provide a 24-hour emergency breakdown cover scheme which must include: • Unlimited emergency call outs • Agreed guaranteed response time • 365 days a year • 24-hour cover The contract is expected to commence in September 2025 for a period of 24-months with a further 2 x 12-month options to extend.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

ABCA Systems

Matched by number
Published award value
£400k
Awarded
17 Aug 2025
Award ID
1
Status
active
Identifier
GB-COH 06294877
Location
Newcastle Upon Tyne, UKC22, NE27 0QJ, United Kingdom

Classification

  • CPV50710000 — Repair and maintenance services of electrical and mechanical building installations

Lots

  • Lot 1£400k · Including VAT

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
Req 700
Status
complete
Has Recurrence
Yes
Above Threshold
Yes
Procurement Method
open
Main Procurement Category
services
How to submit
Gentoo Group are looking to procure an Agreement for a automatic door contract to undertake servicing and repairs. Gentoo Group use the Genbuy portal – provided by Panacea Software as our procurement portal. To tender for any future opportunity your organisation will need to be registered on this portal. Listed below is the link to our portal: https://app.panacea-software.com/gentoo/default.aspx You will need to create a new account and follow the instructions.
Procurement Method Details
Open procedure

Covered By

GPA

Legal basis

Id
2023/54
Scheme
UKPGA

Recurrence

Dates

Entry 1
Starts
1 Jun 2029, 00:59

Techniques

Has Framework Agreement
Yes

Framework Agreement

Type
closed
Method
withAndWithoutReopeningCompetition
Description
Pricing schedule / Schedule of rates created
Period Rationale
n/a
Maximum Participants
2

Expected award period

Ends
5 Aug 2025, 00:59

Tender Period

Ends
11 Jun 2025, 11:00

Enquiry period

Ends
2 Jun 2025, 11:00

Submission terms

Electronic Submission Policy
allowed

Languages

en

Participation Fees

Entry 1
Id
ocds-h6vhtk-050618
Description
n/a

Type

win

Lots and requirements

Entry 1
Id
1
Status
complete
Has Renewal
Yes

Value

Currency
GBP
Including VAT
400,000

Renewal

Description
2 x 12 month extensions available

Suitability

Sme
Yes

Award criteria

Criteria

Criterion 1
Name
Price
Type
price

Numbers

Entry 1
Number
40
Weight
percentageExact
Criterion 2
Name
Quality
Type
quality

Numbers

Entry 1
Number
50
Weight
percentageExact
Criterion 3
Name
Social Value
Type
quality

Numbers

Entry 1
Number
10
Weight
percentageExact

Contract period

Ends
1 Sept 2027, 00:59
Starts
1 Sept 2025, 01:00
Max Extent Date
1 Sept 2029, 00:59

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKC2
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKC2
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
50710000
Scheme
CPV
Description
Repair and maintenance services of electrical and mechanical building installations

Published documents

Entry 1
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest
Entry 2
Id
019417-2025
Format
text/html
Notice Type
UK4
Description
Tender notice on Find a Tender
Document Type
tenderNotice
Published
7 May 2025, 14:49

Planning and budget

Documents

Entry 1
Id
016430-2025
Format
text/html
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Document Type
marketEngagementNotice
Published
23 Apr 2025, 10:43

Milestones

Entry 1
Id
engagement
Type
engagement
Status
scheduled
Due
3 May 2025, 00:59
Description
Gentoo Group are looking to procure an Agreement for a automatic door contract to undertake servicing and repairs. Gentoo Group use the Genbuy portal – provided by Panacea Software as our procurement portal. To tender for any future opportunity your organisation will need to be registered on this portal. Listed below is the link to our portal: https://app.panaceasoftware.com/gentoo/default.aspx You will need to create a new account and follow the instructions. We are looking to publish the opportunity soon; therefore, I would advise you attend to this matter urgently. If you require further information, please do not hesitate to contact me. Kind regards

Buyer, suppliers and contacts

Organisation 1
Id
GB-COH-RS007302
Name
GENTOO GROUP LIMITED

Roles

buyer

Address

Region
UKC23
Country
GB
Locality
Sunderland
Postal Code
SR3 3XR
Country Name
United Kingdom
Street Address
2 Emperor Way

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
RS007302
Scheme
GB-COH

Contact

Name
Neil Dixon

Additional Identifiers

Entry 1
Id
PPWP-7833-WJVW
Scheme
GB-PPON
Organisation 2
Id
GB-COH-06294877
Name
ABCA Systems

Roles

supplier

Address

Region
UKC22
Country
GB
Locality
Newcastle Upon Tyne
Postal Code
NE27 0QJ
Country Name
United Kingdom
Street Address
Cobalt 8 14 Silver Fox Way, Cobalt Business Park, , Tyne And Wear,

Details

Vcse
No
Scale
large
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
06294877
Scheme
GB-COH

Contact

Award information

Award 1
Id
1
Date
18 Aug 2025, 00:00
Title
Automatic Door - Servicing, Remedial Works, and Responsive Repairs
Status
active
Has Renewal
Yes
Above Threshold
Yes
Main Procurement Category
services
Assessment Summaries Date Sent
18 Aug 2025, 00:00

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKC
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKC
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
50710000
Scheme
CPV
Description
Repair and maintenance services of electrical and mechanical building installations

Value

Currency
GBP
Including VAT
400,000

Renewal

Description
2 x 12 month extensions

Documents

Entry 1
Id
054238-2025
Format
text/html
Notice Type
UK6
Description
Contract award notice on Find a Tender
Document Type
awardNotice
Published
5 Sept 2025, 12:03

Suppliers

Supplier 1
Id
GB-COH-06294877
Name
ABCA Systems

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
17 Sept 2025, 23:59

Related lots

1

Contract period

Ends
16 Sept 2027, 23:59
Starts
17 Sept 2025, 00:00
Max Extent Date
16 Sept 2029, 23:59

Standstill Period

Ends
16 Sept 2025, 23:59

Contracts and changes

Entry 1
Id
1
Status
active
Award ID
1
Date Signed
1 Sept 2025, 00:00
Has Renewal
Yes
Above Threshold
Yes

Value

Currency
GBP
Including VAT
400,000

Period

Ends
16 Sept 2027, 23:59
Starts
17 Sept 2025, 00:00
Max Extent Date
16 Sept 2029, 23:59

Renewal

Description
2 x 12 month

Documents

Entry 1
Id
066955-2025
Format
text/html
Notice Type
UK7
Description
Contract details notice on Find a Tender
Document Type
contractNotice
Published
21 Oct 2025, 09:28

Recorded locations

  • Buyer location · Sunderland · UKC23 · SR3 3XR · United Kingdom
  • Delivery location · UKC2 · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-050618-2025-10-21T09:28:53+01:00Preliminary market engagement notice on Find a Tender ·