ProcuraAxisBeta
Sign inCreate Free Account
Home / Opportunities / Opportunity
PROCUREMENT OPPORTUNITY

Provision of External Investigation HR Services and Related Topics

NHS England · Contract details notice on Find a Tender

Tender information last checkedLast checked 2 Oct 2026, 00:51.

Opportunity overview

NHS England has commissioned a service providing access to suitably qualified and experienced external investigators to undertake complex and sensitive workplace investigations. These investigations may include, but are not limited to, human resources (HR) matters, Freedom to Speak Up (FTSU) (whistleblowing) concerns, and data breach investigations. The service will support NHS England in responding promptly and robustly to concerns raised by staff, in alignment with the NHS People Promise. It will help ensure that staff feel heard and valued, while enabling NHS England to fulfil its responsibilities as an employer.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

TIAA LTD

Matched by exact name
Contract value
£281.3k
Awarded
Not supplied
Contract signed
26 Apr 2026
Including VAT
£337.5k
Award ID
1
Status
active
Identifier
GB-PPON PHGQ-9419-WJLV
Location
Fareham, UKJ35, PO14 1AH, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
C414605
Status
complete
Procurement Method
open
Procurement Method Details
Open procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Covered By

GPA

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
NHS England
Id
GB-PPON-PDPT-3135-BWWY

Identifier

Scheme
GB-PPON
Id
PDPT-3135-BWWY

Address

Street Address
Wellington House, 133-135 Waterloo Rd
Locality
London
Postal Code
SE1 8UG
Country
GB
Country Name
United Kingdom
Region
UKI45

Contact

Name
Procurement and Commercial Team
Telephone
0787 281 6513

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthorityCentralGovernment
Description
Public authority - central government
Organisation 2
Name
TIAA LTD
Id
GB-PPON-PHGQ-9419-WJLV

Identifier

Scheme
GB-PPON
Id
PHGQ-9419-WJLV

Address

Street Address
Artillery House Fort Fareham Newgate Lane Fareham
Locality
Fareham
Postal Code
PO14 1AH
Country
GB
Country Name
United Kingdom
Region
UKJ35

Contact

Telephone
0845 300 3333

Roles

supplier

Details

Scale
sme
Vcse
Yes
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
79400000
Description
Business and management consultancy and related services

Suppliers

Supplier 1
Id
GB-PPON-PHGQ-9419-WJLV
Name
TIAA LTD

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Title
Provision of External Investigation HR Services and Related Topics
Status
active
Has Renewal
Yes
Has Options
Yes
Above Threshold
Yes
Date Signed
27 Apr 2026, 00:00

Period

Starts
27 Apr 2026, 00:00
Ends
26 Apr 2027, 23:59
Max Extent Date
26 Jul 2027, 23:59

Renewal

Description
Subject to the availability of funding and satisfactory supplier performance.

Options

Description
12 months, with the option to extend for up to three month periods (maximum potential duration: 15 months, subject to funding

Value

Including VAT
337,500
Amount
281,250
Currency
GBP

Agreed Metrics

Entry 1
Id
1
Title
100% of investigations to be allocated to an investigator within two (2) weeks of instruction.
Description
100% of investigations allocated to an investigator within two (2) weeks of instruction; • 90% of investigations commenced within two (2) weeks of request; • at least 80% of investigations completed within: o 15 working days (employee relations); o 30 working days (whistleblowing); o 30 working days (data breach); o 95% of investigation reports accepted by the relevant NHSE panel without requiring further investigation.

Documents

Entry 1
Id
043998-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
13 May 2026, 14:53
Format
text/html

Recorded locations

  • Buyer location · London · UKI45 · SE1 8UG · United Kingdom

Notice and amendment history

2 published notice versions reviewed by ProcuraAxis.

2 VERSIONS
  1. 003911-2026Tender notice on Find a Tender ·
  2. 043998-2026Contract details notice on Find a Tender ·