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PROCUREMENT OPPORTUNITY

NHS Gloucestershire Ambient AI Voice

GLOUCESTERSHIRE HEALTH AND CARE NHS FOUNDATION TRUST · Preliminary market engagement notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 00:16.

Opportunity overview

NHS England Commercial and Procurement Hub (the Hub) are supporting and managing market engagement activity on behalf of NHS Gloucestershire Healthcare Foundation Trust (GHFT) and wider NHS Gloucestershire ICB. NHS Gloucestershire partners are seeking to procure voice-led software solutions to support workflow management in Primary, Secondary and potentially tertiary care settings. The partners are seeking solutions which deliver the following: 1. Traditional digital dictation 2. Voice recognition 3. Ambient AI Voice Technology Capabilities 1 and 2 above have been historically provided to GHFT and other buying partners. The partners are particularly interested in functionality relating to Ambient AI Voice technology, with the ability to record consultations and outcomes directly into Electronic Patient Records of particular interest. The buying partners are also seeking to understand how Ambient AI solutions are able to interact with existing and new workflows. The buyers are keen to understand supplier wraparound services included within their product offering, including provision of generic templates; bespoke template generation; staff training and commitment to buyer benefit realisation strategies. NHS England Commercial and Procurement Hub (the Hub) are supporting and managing market engagement activity on behalf of NHS Gloucestershire Healthcare Foundation Trust and wider NHS Gloucestershire ICB. The market engagement activity will take the form of a Preliminary Market Engagement notice, with suppliers required to contact commercial.procurementhub@nhs.net to express interest and access the buyer's market engagement questionnaire. Information gathered as part of this Preliminary Market Engagement notice will support the development of the procurement strategy, with an intention to issue Invitation to Tender documents in early-summer 2025, dependent on the market capabilities identified via market engagement. The procurement exercise is likely to take the form of a Flexible Competitive Procedure and defined in the Procurement Act 2023. Further details on the design of the process will be shared with the market upon agreement of the procurement strategy. This process is being managed by NHS England National Commercial and Procurement Hub on behalf of the Commissioner(s).

Classification

  • CPV48180000 — Medical software package
  • CPV72200000 — Software programming and consultancy services
  • CPV72300000 — Data services
  • CPV85121100 — General-practitioner services

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-0505b3
Status
planning
Above Threshold
Yes
Main Procurement Category
services

Amendments

Entry 1
Id
016558-2025
Description
Amended contact details for contracting authority

Legal basis

Id
2023/54
Scheme
UKPGA

Communication

Future Notice Date
1 Jun 2025, 23:59

Lots and requirements

Entry 1
Id
1
Status
planning
Has Renewal
Yes

Suitability

Sme
Yes

Contract period

Ends
31 Mar 2029, 23:59
Starts
1 Oct 2025, 00:00
Max Extent Date
31 Mar 2030, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKC
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKD
Country
GB
Country Name
United Kingdom
Entry 3
Region
UKE
Country
GB
Country Name
United Kingdom
Entry 4
Region
UKF
Country
GB
Country Name
United Kingdom
Entry 5
Region
UKG
Country
GB
Country Name
United Kingdom
Entry 6
Region
UKH
Country
GB
Country Name
United Kingdom
Entry 7
Region
UKI
Country
GB
Country Name
United Kingdom
Entry 8
Region
UKJ
Country
GB
Country Name
United Kingdom
Entry 9
Region
UKK
Country
GB
Country Name
United Kingdom
Entry 10
Region
UKC
Country
GB
Country Name
United Kingdom
Entry 11
Region
UKD
Country
GB
Country Name
United Kingdom
Entry 12
Region
UKE
Country
GB
Country Name
United Kingdom
Entry 13
Region
UKF
Country
GB
Country Name
United Kingdom
Entry 14
Region
UKG
Country
GB
Country Name
United Kingdom
Entry 15
Region
UKH
Country
GB
Country Name
United Kingdom
Entry 16
Region
UKI
Country
GB
Country Name
United Kingdom
Entry 17
Region
UKJ
Country
GB
Country Name
United Kingdom
Entry 18
Region
UKK
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
48180000
Scheme
CPV
Description
Medical software package
Entry 2
Id
72200000
Scheme
CPV
Description
Software programming and consultancy services
Entry 3
Id
72300000
Scheme
CPV
Description
Data services
Entry 4
Id
85121100
Scheme
CPV
Description
General-practitioner services

Planning and budget

Documents

Entry 1
Id
016269-2025
Format
text/html
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Document Type
marketEngagementNotice
Published
22 Apr 2025, 14:32
Entry 2
Id
016558-2025
Format
text/html
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Document Type
marketEngagementNotice
Published
23 Apr 2025, 14:36

Milestones

Entry 1
Id
engagement
Type
engagement
Status
scheduled
Due
31 May 2025, 23:59
Description
NHS Commercial and Procurement Hub (the Hub), working on behalf on NHS Gloucestershire (the Buyer), are undertaking market engagement to assess potential supplier capability and capacity to deliver the following: Traditional digital dictation Voice recognition Ambient AI The Buyer is seeking to procure a transformational solution to enhance the efficiency of clinical time, providing voice-led consultations with seamless integration into various Electronic Patient Record (EPR) and other clinical software solutions. Buyer interest is particularly attuned to Ambient AI Voice technology, with the ability to record consultations and outcomes directly into Electronic Patient Records of significant interest. The buying partners are also seeking to understand how Ambient AI solutions are able to interact with existing and new workflows. The buyers are also keen to understand supplier wraparound services included within their product offering, including provision of generic templates; bespoke template generation; staff training and commitment to buyer benefit realisation strategies. The Buyer is exploring the market capabilities to develop a robust and ambitious procurement specification, with a target contract start date of 1 October 2025. Any successful supplier must be able to demonstrate safe and effective voice recognition capabilities, as well as supporting significant cultural and business change across various Buyer organisations within NHS Gloucestershire. Expressions of Interest must be made to NHS England Commercial and Procurement Hub via commercial.procurementhub@nhs.net and a supplier capability questionnaire will be issued. Responses to this questionnaire will be evaluated and the buyer may seek interviews with a selection of suppliers. Clarification questions can be raised via commercial.procurementhub@nhs.net The deadline for clarification questions is 5pm BST on 6 May 2025. The deadline for Expressions of Interest and questionnaire submissions is 5pm BST on 12 May 2025. Information gathered as part of this Preliminary Market Engagement notice will support the development of the procurement strategy, with an intention to issue Invitation to Tender documents in early-summer 2025, dependent on the market capabilities identified via market engagement. The procurement exercise is likely to take the form of a Flexible Competitive Procedure and defined in the Procurement Act 2023. Further details on the design of the process will be shared with the market upon agreement of the procurement strategy. This process is being managed by NHS England National Commercial and Procurement Hub on behalf of the Commissioner(s).

Buyer, suppliers and contacts

Organisation 1
Id
GB-NHS-RTQ
Name
GLOUCESTERSHIRE HEALTH AND CARE NHS FOUNDATION TRUST

Roles

buyer

Address

Region
UKK13
Country
GB
Locality
Gloucester
Postal Code
GL3 4AW
Country Name
United Kingdom
Street Address
Gloucester Business Park, Edward Jenner Court, 1010 Pioneer Ave, Brockworth

Details

Classifications

Entry 1
Id
publicAuthorityCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - central government

Identifier

Id
RTQ
Scheme
GB-NHS

Contact

Additional Identifiers

Entry 1
Id
PBGV-6466-NHDM
Scheme
GB-PPON
Organisation 2
Id
GB-NHS-0DF
Name
NHS SOUTH CENTRAL AND WEST COMMISSIONING SUPPORT UNIT
Role Details
Nationally Commissioned Procurement Agent

Roles

procuringEntity
processContactPoint

Address

Region
UKJ35
Country
GB
Locality
Eastleigh
Postal Code
SO50 5PB
Country Name
United Kingdom
Street Address
Omega House, 112 Southampton Road

Identifier

Id
0DF
Scheme
GB-NHS

Contact

Additional Identifiers

Entry 1
Id
PXTZ-5316-XWPW
Scheme
GB-PPON

Recorded locations

  • Buyer location · Gloucester · UKK13 · GL3 4AW · United Kingdom
  • Delivery location · UKC · United Kingdom
  • Delivery location · UKD · United Kingdom
  • Delivery location · UKE · United Kingdom
  • Delivery location · UKF · United Kingdom
  • Delivery location · UKG · United Kingdom
  • Delivery location · UKH · United Kingdom
  • Delivery location · UKI · United Kingdom
  • Delivery location · UKJ · United Kingdom
  • Delivery location · UKK · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-0505b3-2025-04-23T14:36:58+01:00Preliminary market engagement notice on Find a Tender ·