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PROCUREMENT OPPORTUNITY

Knowledge Management System - Oracle

THE OPEN UNIVERSITY · Transparency notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 00:20.

Opportunity overview

Renewal of software licenses for the Oracle RightNow Knowledge Management System which is an existing and embedded software package.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

ORACLE CORPORATION UK LIMITED

Matched by number
Published award value
£445k
Awarded
1 May 2025
Award ID
1
Status
active
Identifier
GB-COH 01782505
Location
Reading, UKJ11, RG6 1RA, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
OUPA10541
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
1 The following conditions are met in relation to the public contract- (a) due to a particular supplier having intellectual property rights or other exclusive rights, only that supplier can supply the goods, services or works required, and (b) there are no reasonable alternatives to those goods, services or works. Oracle KMS is an embedded system which the university is not currently in a position to move away from. RM6285 Back Office Software 2 CCS Framework was considered, but the value of the contract does not meet the £5m value threshold for Lot 1 and Oracle are not available under Lot 2. An over-threshold direct award was identified as the most appropriate route to market to comply with PA23.

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure reasons

Entry 1
Id
singleSuppliersIntellectualPropertyExclusiveRights
Entry 2
Id
additionalRepeatExtensionPartialReplacement

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest

Buyer, suppliers and contacts

Organisation 1
Id
GB-CHC-RC000391
Name
THE OPEN UNIVERSITY

Roles

buyer

Address

Region
UKJ12
Country
GB
Locality
Milton Keynes
Postal Code
MK7 6AA
Country Name
United Kingdom
Street Address
Walton Hall

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
RC000391
Scheme
GB-CHC

Contact

Additional Identifiers

Entry 1
Id
PYNW-6296-ZJQQ
Scheme
GB-PPON
Organisation 2
Id
GB-COH-01782505
Name
ORACLE CORPORATION UK LIMITED

Roles

supplier

Address

Region
UKJ11
Country
GB
Locality
Reading
Postal Code
RG6 1RA
Country Name
United Kingdom
Street Address
Thames Valley Park

Details

Vcse
No
Scale
large
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
01782505
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PMDX-4517-DZXP
Scheme
GB-PPON

Award information

Award 1
Id
1
Date
2 May 2025, 00:00
Title
Knowledge Management System - Oracle
Status
active
Has Renewal
Yes
Above Threshold
Yes
Main Procurement Category
goods

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom
Entry 2
Region
UK
Country
GB
Country Name
United Kingdom
Entry 3
Region
UK
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
48000000
Scheme
CPV
Description
Software package and information systems

Value

Amount
445,000
Currency
GBP
Including VAT
535,000

Renewal

Description
Option to extend for up to an additional two (2) years to 20 May 2029. Estimated extension value of c. £250,000 ex VAT / £300,000 inc VAT.

Documents

Entry 1
Id
015918-2025
Format
text/html
Notice Type
UK5
Description
Transparency notice on Find a Tender
Document Type
awardNotice
Published
17 Apr 2025, 13:45
Entry 2
Id
018903-2025
Format
text/html
Notice Type
UK6
Description
Contract award notice on Find a Tender
Document Type
awardNotice
Published
2 May 2025, 16:54

Suppliers

Supplier 1
Id
GB-COH-01782505
Name
ORACLE CORPORATION UK LIMITED

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
16 May 2025, 23:59

Related lots

1

Contract period

Ends
20 May 2027, 23:59
Starts
21 May 2025, 00:00
Max Extent Date
20 May 2029, 23:59

Standstill Period

Ends
14 May 2025, 23:59

Contracts and changes

Entry 1
Id
1
Title
Knowledge Management System - Oracle
Status
active
Award ID
1
Date Signed
15 May 2025, 00:00
Has Renewal
Yes
Above Threshold
Yes
No Agreed Metrics Rationale
N/A - Existing software installation.

Value

Amount
445,000
Currency
GBP
Including VAT
535,000

Period

Ends
20 May 2027, 23:59
Starts
21 May 2025, 00:00
Max Extent Date
20 May 2029, 23:59

Renewal

Description
Option to extend for up to an additional two (2) years to 20 May 2029. Estimated extension value of c. £250,000 ex VAT / £300,000 inc VAT.

Documents

Entry 1
Id
022340-2025
Format
text/html
Notice Type
UK7
Description
Contract details notice on Find a Tender
Document Type
contractNotice
Published
16 May 2025, 15:41

Recorded locations

  • Buyer location · Milton Keynes · UKJ12 · MK7 6AA · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-0504de-2025-05-16T15:41:35+01:00Transparency notice on Find a Tender ·