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PROCUREMENT OPPORTUNITY

Digital Social Care Record software

Essex Cares Limited · compiled

Tender information last checkedLast checked 30 Sept 2026, 00:01.

Opportunity overview

Nourish is a Care Management System for Health and Social Care Providers. The digital care management software enables customers to record accurate notes, have complete oversight of their services and the ability to easily evidence the care they provide.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Contract value
£175k
Awarded
Not supplied
Contract signed
2 Apr 2025
Award ID
014952-2025-ecm_10430-1
Status
active
Identifier
GB-COH 07556262
Location
Bournemouth, UKK2, BH1 1HL, United Kingdom

Classification

  • CPV48000000 — Software package and information systems
  • CPVS48000000-CA43 — Digital

Lots

  • The solution must be cloud based, delivered as Software-as-a-Service (SaaS), or a fully managed hosted service, and functionality should cover: 1. User record management, including configurable user permissions 2. Client record management, including funder details, charge rates and alerts 3. Client portal, enabling the client and family members to view care notes, medication details, vocational profile, summary of service provision, including photographs. 4. Electronic Medication Administration Records (eMAR) 5. Digital forms - including a standard suite of forms, as well as configurable forms, to enable assessments, support planning and activity recording, including a digital body map 6. Attendance registers and transport requirements for clients 7. Mobile app (compatible with Android devices v10 onwards) 8. Reports and dashboards - including a standard suite, as well as configurable reports and dashboards 9. Integration with PowerBI, either directly or via a central data warehouse 10. Audit logging The solution will provide the data to facilitate client billing, but the generation of invoices will be managed through ECL's existing Finance systems. Ideally the solution should integrate with the HRIS and Finance systems, but the minimum requirement is that the solution provides data output in a file format that can be manually uploaded to the Finance system, as well as the solution being capable of importing/uploading an output file from the HRIS system to align fields in staff records.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
0065
Status
complete
Procurement Method
limited
Main Procurement Category
goods
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
This procurement was concluded using the Crown Commercial Services (CCS) Framework Agreement (RM1557.14). CCS templates were used in order to created a long list of potential suppliers. The conformance scope of requirements enabled ECL to sift these suppliers to a manageable short list who were invited demonstrate their software.

Covered By

GPA

Amendments

Entry 1
Id
1
Description
Variation No.1 for additional 60 licenses

Unstructured Changes

Entry 1

Where

Label
Total Value
Section
II.1.7.

New Value

Text
£191,764.80

Old Value

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Id
48000000
Scheme
CPV
Description
Software package and information systems

Additional Classifications

Entry 1
Id
48000000-CA43
Scheme
CPVS
Description
Digital

Procedure reasons

Entry 1
Id
D_OUTSIDE_SCOPE
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Description
The procurement falls outside the scope of application of the directive

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
Yes
Description
The solution must be cloud based, delivered as Software-as-a-Service (SaaS), or a fully managed hosted service, and functionality should cover: 1. User record management, including configurable user permissions 2. Client record management, including funder details, charge rates and alerts 3. Client portal, enabling the client and family members to view care notes, medication details, vocational profile, summary of service provision, including photographs. 4. Electronic Medication Administration Records (eMAR) 5. Digital forms - including a standard suite of forms, as well as configurable forms, to enable assessments, support planning and activity recording, including a digital body map 6. Attendance registers and transport requirements for clients 7. Mobile app (compatible with Android devices v10 onwards) 8. Reports and dashboards - including a standard suite, as well as configurable reports and dashboards 9. Integration with PowerBI, either directly or via a central data warehouse 10. Audit logging The solution will provide the data to facilitate client billing, but the generation of invoices will be managed through ECL's existing Finance systems. Ideally the solution should integrate with the HRIS and Finance systems, but the minimum requirement is that the solution provides data output in a file format that can be manually uploaded to the Finance system, as well as the solution being capable of importing/uploading an output file from the HRIS system to align fields in staff records.

Options

Description
This Call-Off Contract can be extended by the Buyer for One period of up to 12 months.

Award criteria

Criteria

Criterion 1
Type
price

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery Location

Description
Seax House Victoria Road South Chelmsford Essex CM1 1QH

Delivery locations

Entry 1
Region
UKH3

Buyer, suppliers and contacts

Organisation 1
Id
GB-COH-06723149
Name
Essex Cares Limited

Roles

buyer

Address

Region
UKH3
Locality
Chelmsford
Postal Code
CM11QH
Country Name
United Kingdom
Street Address
Seax House

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Id
06723149
Scheme
GB-COH
Legal Name
Essex Cares Limited

Contact

Name
Karen Tucciarone
Telephone
+44 3330133406
Organisation 2
Id
GB-COH-07556262
Name
Nourish Care Systems Limited

Roles

supplier

Address

Region
UKK2
Locality
Bournemouth
Postal Code
BH1 1HL
Country Name
United Kingdom
Street Address
Floor 3 Dean Park Crescent

Details

Scale
sme

Identifier

Id
07556262
Scheme
GB-COH
Legal Name
Nourish Care Systems Limited
Organisation 3
Id
GB-FTS-88
Name
Royal Courts of Justice

Roles

reviewBody

Address

Locality
London
Postal Code
WC2A 2LL
Country Name
United Kingdom
Street Address
Strand

Details

Identifier

Legal Name
Royal Courts of Justice

Award information

Award 1
Id
014952-2025-ecm_10430-1
Title
Digital Social Care Record software
Status
active

Suppliers

Supplier 1
Id
GB-COH-07556262
Name
Nourish Care Systems Limited

Related lots

1

Contracts and changes

Entry 1
Id
014952-2025-ecm_10430-1
Title
Digital Social Care Record software
Status
active
Award ID
014952-2025-ecm_10430-1
Date Signed
3 Apr 2025, 00:00

Value

Amount
175,040
Currency
GBP

Recorded locations

  • Buyer location · Chelmsford · UKH3 · CM11QH · United Kingdom
  • Delivery location · UKH3

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-05027c-2025-07-31T07:03:28+01:00compiled ·