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PROCUREMENT OPPORTUNITY

Debt Resolution Services 2

Crown Commercial Service · Pipeline notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 00:00.

Opportunity overview

This is for any central government or wider public sector organisation looking for effective debt recovery such as collections, enforcement, data services, spend analytics and recovery. This agreement has several lots that will give you Financial Conduct Authority (FCA) regulated access to debt collection agents for fair, ethical and sustainable recoveries. This includes: debt collection process servers access to Enforcement Conduct Board approved enforcement services spend analytics and recoveries (SARS) With specialist lots dedicated to: accounts payable telecoms review general ledger review utilities review specialist VAT review data services for search and report to maximise collections This 4-year closed framework agreement provides access to all types of recovery services for use across all debt streams, to maximise the collection of funds owed to central government and the wider public sector. With input from the Government Debt Management Function, Money and Pension Service, and third-sector partners, the framework is designed to maximise collections and to ensure fair treatment and sustainability of payment plans.

Classification

  • CPV66000000 — Financial and insurance services

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
RM6366
Status
planned
Above Threshold
Yes
Main Procurement Category
services

Amendments

Entry 1
Id
024034-2025
Description
The following updates have been made: - Procurement Description - CPV Code - Estimated Value - Estimated Framework start and end date - Estimated Tender Notice issue date
Entry 2
Id
047522-2025
Description
The following changes have been made: - Estimated Contract start and end date - Estimated Tender Release date

Legal basis

Id
2023/54
Scheme
UKPGA

Techniques

Has Framework Agreement
Yes

Communication

Future Notice Date
20 Aug 2025, 23:59

Lots and requirements

Entry 1
Id
1
Status
planned

Suitability

Sme
Yes

Contract period

Ends
3 Feb 2030, 23:59
Starts
4 Feb 2026, 00:00

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
66000000
Scheme
CPV
Description
Financial and insurance services

Planning and budget

Documents

Entry 1
Id
014850-2025
Format
text/html
Notice Type
UK1
Description
Pipeline notice on Find a Tender
Document Type
plannedProcurementNotice
Published
14 Apr 2025, 10:38
Entry 2
Id
015132-2025
Format
text/html
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Document Type
marketEngagementNotice
Published
15 Apr 2025, 09:13
Entry 3
Id
024034-2025
Format
text/html
Notice Type
UK1
Description
Pipeline notice on Find a Tender
Document Type
plannedProcurementNotice
Published
21 May 2025, 14:46
Entry 4
Id
047522-2025
Format
text/html
Notice Type
UK1
Description
Pipeline notice on Find a Tender
Document Type
plannedProcurementNotice
Published
11 Aug 2025, 10:10

Milestones

Entry 1
Id
engagement
Type
engagement
Status
scheduled
Due
5 May 2025, 23:59
Description
A webinar was held on 09/01/25. Slides and a transcript of the session were made available via the upcoming agreement webpage. There is also a mailbox (drs2procurement@crowncommercial.gov.uk) which periodically answers new queries and collates feedback from the market. https://www.crowncommercial.gov.uk/agreements/RM6366

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PBZB-4962-TVLR
Name
Crown Commercial Service

Roles

buyer

Address

Region
UKD72
Country
GB
Locality
Liverpool
Postal Code
L3 9PP
Country Name
United Kingdom
Street Address
The Capital, Old Hall Street

Details

Classifications

Entry 1
Id
publicAuthorityCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - central government

Identifier

Id
PBZB-4962-TVLR
Scheme
GB-PPON

Contact

Telephone
+44 3454102222

Recorded locations

  • Buyer location · Liverpool · UKD72 · L3 9PP · United Kingdom
  • Delivery location · UK · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-05022d-2025-08-11T10:10:38+01:00Pipeline notice on Find a Tender ·