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PROCUREMENT OPPORTUNITY

Electronic Call Monitoring - Gloucestershire County Council

Gloucestershire County Council · compiled

Tender information last checkedLast checked 29 Sept 2026, 23:49.

Opportunity overview

Gloucestershire County Council is awarding a contract for Electronic Call Monitoring System to Access UK Ltd for a period of three years with the option to extend for 1 + 1 year. The contract value is £1,500,000. This was procured via CCS Vertical Applications RM6259.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

ACCESS UK LTD

2 award entriesMatched by exact name
Contract value
£1.5m
Awarded
Not supplied
Contract signed
10 Apr 2025
Status
active
Location
Loughborough, UKF2, United Kingdom
View 2 award IDs

014664-2025-1, 014665-2025-DN722503-1

Classification

  • CPV72000000 — IT services: consulting, software development, Internet and support

Lots

  • Electronic Call Monitoring Software for Gloucestershire County CouncilValue not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
DN722503
Status
complete
Procurement Method
limited
Main Procurement Category
services
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
Procured via a framework, previous publication notice of FTS notice not required

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Id
72000000
Scheme
CPV
Description
IT services: consulting, software development, Internet and support

Procedure reasons

Entry 1
Id
D_OUTSIDE_SCOPE
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Description
The procurement falls outside the scope of application of the directive

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Description
Electronic Call Monitoring Software for Gloucestershire County Council

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
60
Criterion 2
Name
Social Value
Type
quality
Description
10
Criterion 3
Type
price
Description
30

Contract period

Duration In Days
1,080

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKK13
Entry 2
Region
UKK13

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-143856
Name
Gloucestershire County Council

Roles

buyer

Address

Region
UKK13
Locality
Gloucester
Postal Code
GL12TG
Country Name
United Kingdom
Street Address
Shire Hall, Westgate Street

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
Gloucestershire County Council
No Identifier Rationale
notOnAnyRegister

Contact

Name
Joanna Oakhill
Organisation 2
Id
GB-FTS-143857
Name
ACCESS UK LTD

Roles

supplier

Address

Region
UKF2
Locality
Loughborough
Country Name
United Kingdom

Details

Scale
large

Identifier

Legal Name
ACCESS UK LTD
No Identifier Rationale
notOnAnyRegister
Organisation 3
Id
GB-FTS-3499
Name
Gloucestershire County Council

Roles

reviewBody

Address

Locality
Gloucester
Country Name
United Kingdom

Identifier

Legal Name
Gloucestershire County Council
Organisation 4
Id
GB-COH-2343760
Name
Access UK Ltd

Roles

supplier

Address

Region
UKF2
Locality
Loughborough
Country Name
United Kingdom

Details

Scale
large

Identifier

Id
2343760
Scheme
GB-COH
Legal Name
Access UK Ltd
Organisation 5
Id
GB-FTS-62377
Name
Gloucestershire County Council

Roles

reviewBody

Address

Locality
Gloucestershire
Country Name
United Kingdom

Identifier

Legal Name
Gloucestershire County Council

Award information

Award 1
Id
014664-2025-1
Status
active

Suppliers

Supplier 1
Id
GB-FTS-143857
Name
ACCESS UK LTD

Related lots

1
Award 2
Id
014665-2025-DN722503-1
Title
Electronic Call Monitoring for Gloucestershire County Council
Status
active

Suppliers

Supplier 1
Id
GB-COH-2343760
Name
Access UK Ltd

Related lots

1

Contracts and changes

Entry 1
Id
014664-2025-1
Status
active
Award ID
014664-2025-1
Date Signed
11 Apr 2025, 00:00

Value

Amount
1,500,000
Currency
GBP
Entry 2
Id
014665-2025-DN722503-1
Title
Electronic Call Monitoring for Gloucestershire County Council
Status
active
Award ID
014665-2025-DN722503-1
Date Signed
11 Apr 2025, 00:00

Items

Item 1
Id
1
Related Lot
1

Classification

Id
72000000
Scheme
CPV
Description
IT services: consulting, software development, Internet and support

Delivery locations

Entry 1
Region
UKK13

Value

Amount
1,500,000
Currency
GBP

Period

Duration In Days
1,080

Amendments

Entry 1
Id
2
Rationale
Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee: Bids received were outside the the budgetary envelope therefore the contract term has had to be reduced.
Description
Gloucestershire County Council will be amending the award of the contract term from a three (3) + two (2) years contract to a three (3) year contract

Recorded locations

  • Buyer location · Gloucester · UKK13 · GL12TG · United Kingdom
  • Delivery location · UKK13

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-0501a5-2025-04-11T14:28:45+01:00compiled ·