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PROCUREMENT OPPORTUNITY

Integrated SMS solution for Guardian Command and Control System/ Pronto

Police and Crime Commissioner for Lincolnshire · Preliminary market engagement notice on Find a Tender

Tender information last checkedLast checked 29 Sept 2026, 23:50.

Opportunity overview

Lincolnshire Police are looking to introduce an SMS platform that can integrate with our existing Guardian command and control system and record management system, via Pronto. Both systems are supplied by Motorola Solutions UK Ltd. To enable the Customer to develop a comprehensive specification and have an indication of lead in time and potential contract value, we are conducting a Preliminary Market Engagement event under Section 16 of the Procurement Act 2023 for potential suppliers who are able to provide such a solution. The solution will be victim focused and allow for the more efficient use of technology to deal with public contact and the crime journey in a timely manner.

Classification

  • CPV32571000 — Communications infrastructure
  • CPV32573000 — Communications control system
  • CPV35711000 — Command, control, communication systems
  • CPV48510000 — Communication software package

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
CCM/1163
Status
planning
Above Threshold
No
Main Procurement Category
goods

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
planning
Has Renewal
Yes

Contract period

Ends
30 Sept 2032, 23:59
Starts
1 Sept 2025, 00:00
Max Extent Date
1 Oct 2038, 00:59

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKC
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKD
Country
GB
Country Name
United Kingdom
Entry 3
Region
UKE
Country
GB
Country Name
United Kingdom
Entry 4
Region
UKF
Country
GB
Country Name
United Kingdom
Entry 5
Region
UKG
Country
GB
Country Name
United Kingdom
Entry 6
Region
UKH
Country
GB
Country Name
United Kingdom
Entry 7
Region
UKI
Country
GB
Country Name
United Kingdom
Entry 8
Region
UKJ
Country
GB
Country Name
United Kingdom
Entry 9
Region
UKK
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
32571000
Scheme
CPV
Description
Communications infrastructure
Entry 2
Id
32573000
Scheme
CPV
Description
Communications control system
Entry 3
Id
35711000
Scheme
CPV
Description
Command, control, communication systems
Entry 4
Id
48510000
Scheme
CPV
Description
Communication software package

Planning and budget

Documents

Entry 1
Id
014317-2025
Format
text/html
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Document Type
marketEngagementNotice
Published
10 Apr 2025, 14:17

Milestones

Entry 1
Id
engagement
Type
engagement
Status
scheduled
Due
2 May 2025, 23:59
Description
Lincolnshire Police are looking to introduce an SMS platform that can integrate with our existing Guardian command and control system and record management system, via Pronto. Both systems are supplied by Motorola Solutions UK Ltd. To enable the Customer to develop a comprehensive specification and have an indication of lead in time and potential contract value, we are conducting a Preliminary Market Engagement event under Section 16 of the Procurement Act 2023 for potential suppliers who are able to provide such a solution. The solution will be victim focused and allow for the more efficient use of technology to deal with public contact and the crime journey in a timely manner. As such, Preliminary Market Engagement sessions shall be organised to take place on the 24th and 25th of April 2025. The system will need to include, but not be limited to, the following:- • Full integration with the existing Guardian command and control software. • Allow the user to send an SMS to callers from within the system, advising on matters such as estimated time of arrival (E.T.A). for officer attendance and other related matters. • Allow the use of drop-down menus (or similar) to allow for pre-defined messages to be sent. • It must be configurable to show that the message is from Lincolnshire Police. • The content of the message must be auditable and time and date stamped in the incident log to show the contact made. • Have the ability to include hyperlinks or QR codes to relevant Lincs Police / Government information to send out to callers. • Have the ability to automatically send messages to the caller for incidents where the incident types are a specific type - crime prevention, incident number, grading etc. • Integration with Pronto to allow for messaging to victims regarding crime occurrences, such as crime updates etc. This will need to auto populate with relevant details such as occurrence number, senders' details, etc.. Some of the above needs to be locally configurable so that there is no delay in enabling word changes in the text message content. The Preliminary Market Engagement events shall take place via MS TEAMS. We envisage this to take no longer than one hour. Please can we request a maximum number of five attendees from each participating supplier. Please complete and submit Annex 1 of this document with details of your organisation and attendees for the Pre Market Engagement event and your availability on the 24th and 25th of April 2025. We will then confirm your time slot as soon as possible after receiving your response. Following the Preliminary Market Engagement event, Lincolnshire will then be looking to receive your full written response. Preliminary Market Engagement responses MUST be submitted via the Bluelight Portal https://sell2.in-tend.co.uk/blpd/home. The closing time/date for receipt of responses is 12:00 BST on 2 May 2025. You are recommended to upload any documents and your response in sufficient time for it to reach the server prior to the closing time/date of 12:00 BST on 2 May 2025. The server automatically time/date stamps all responses

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PNBV-7818-LZWL
Name
Police and Crime Commissioner for Lincolnshire

Roles

buyer

Address

Region
UKF30
Country
GB
Locality
Lincoln
Postal Code
LN2 2LT
Country Name
United Kingdom
Street Address
Police Headquarters, Deepdale Lane, Nettleham

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
PNBV-7818-LZWL
Scheme
GB-PPON

Contact

Recorded locations

  • Buyer location · Lincoln · UKF30 · LN2 2LT · United Kingdom
  • Delivery location · UKC · United Kingdom
  • Delivery location · UKD · United Kingdom
  • Delivery location · UKE · United Kingdom
  • Delivery location · UKF · United Kingdom
  • Delivery location · UKG · United Kingdom
  • Delivery location · UKH · United Kingdom
  • Delivery location · UKI · United Kingdom
  • Delivery location · UKJ · United Kingdom
  • Delivery location · UKK · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-0500ab-2025-04-10T14:17:43+01:00Preliminary market engagement notice on Find a Tender ·