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PROCUREMENT OPPORTUNITY

Warm Home Networks

NORTHERN GAS NETWORKS LIMITED · Transparency notice on Find a Tender

Tender information last checkedLast checked 29 Sept 2026, 23:47.

Opportunity overview

Warm Homes Network: "A community of partners with aligned objectives that leverage each other's capabilities to achieve a set of mutually beneficial outcomes" The Supplier will recruit customers directly through their own marketing activities. • The Service will deliver across and against 6 key interventions to support customers in vulnerable situations: • Income maximization and welfare benefit advice to provide access to financial assistance including in /out of work benefits. • Advice and practical help to navigate the welfare benefit system including specialist level advice and casework to challenge decisions when and where appropriate. • Debt advice and management through providing regulated debt advice including access to debt solutions. • Money management through budgeting advice to increase resilience and providing information on digital tools which can increase financial capability. • Housing advice to help people remain in their homes through challenging landlord decisions and disrepair issues such as control of mould and damp and to reduce household energy consumption where possible • An increased customer ability to maintain health and well-being through raising awareness of Priority Service Register; the signs/ dangers of carbon monoxide and of what to do if clients suspect carbon monoxide; mobility, home safety and security. Customers referred into the programme will be passed to the Supplier by the needs assessment co-delivery partners, and reporting on progress and outcomes will be shared by the Supplier at an agreed frequency.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Published award value
£553.9k
Awarded
9 Apr 2025
Award ID
1
Status
active
Identifier
GB-COH 02697257
Location
Manchester, UKD33, M1 3DZ, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-050068
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
This service and delivery areas has been identified that only this provider can deliver these specific services. As well this project is already live with other GDN's. They had a pilot project live wand NGN have decided to make this a larger scale project and be included on these services. Citizens Advice Manchester will provide initial support and advice to 8,200 customers per annum. • 25 Front Line Worker Energy sessions per year - reaching a minimum of 250 front line workers and establishing referral pathways into the service. • 25 Carbon Monoxide awareness raising publicity events to help protect vulnerable clients from the dangers of carbon monoxide. These will focus on making sure clients know the signs and symptoms of carbon monoxide poisoning and what to do if they suspect carbon monoxide. • Leading on local comms and marketing campaigns to include delivery of 40 pop-up sessions per year and reach 30-100 people per session ( a minimum of 1,200 - 4,000 consumers per year) to drive referrals into the service • 800 PSR referrals • 1,000 CO awareness surveys .

Legal basis

Id
2023/54
Scheme
UKPGA

Special regime

utilities

Procedure reasons

Entry 1
Id
singleSuppliersTechnicalReasons

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest

Buyer, suppliers and contacts

Organisation 1
Id
GB-COH-05167070
Name
NORTHERN GAS NETWORKS LIMITED

Roles

buyer

Address

Region
UKE42
Country
GB
Locality
Colton Leeds
Postal Code
LS15 8TU
Country Name
United Kingdom
Street Address
1100 Century Way

Details

Classifications

Entry 1
Id
privateUtility
Scheme
UK_CA_TYPE
Description
Private utility

Identifier

Id
05167070
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PRNB-9357-PVLR
Scheme
GB-PPON
Organisation 2
Id
GB-COH-02697257
Name
CITIZENS ADVICE MANCHESTER

Roles

supplier

Address

Region
UKD33
Country
GB
Locality
Manchester
Postal Code
M1 3DZ
Country Name
United Kingdom
Street Address
Barlow House

Details

Vcse
Yes
Scale
large
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
02697257
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PJNQ-4269-GYNV
Scheme
GB-PPON

Award information

Award 1
Id
1
Date
10 Apr 2025, 00:00
Title
Warm Homes Network
Status
active
Above Threshold
Yes
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKC
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKD1
Country
GB
Country Name
United Kingdom
Entry 3
Region
UKE
Country
GB
Country Name
United Kingdom
Entry 4
Region
UKC
Country
GB
Country Name
United Kingdom
Entry 5
Region
UKD1
Country
GB
Country Name
United Kingdom
Entry 6
Region
UKE
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
73000000
Scheme
CPV
Description
Research and development services and related consultancy services

Value

Currency
GBP
Including VAT
553,856.4

Documents

Entry 1
Id
014223-2025
Format
text/html
Notice Type
UK5
Description
Transparency notice on Find a Tender
Document Type
awardNotice
Published
10 Apr 2025, 11:04
Entry 2
Id
037739-2025
Format
text/html
Notice Type
UK6
Description
Contract award notice on Find a Tender
Document Type
awardNotice
Published
7 Jul 2025, 12:57

Suppliers

Supplier 1
Id
GB-COH-02697257
Name
CITIZENS ADVICE MANCHESTER

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
7 Jul 2025, 23:59

Related lots

1

Contract period

Ends
31 Mar 2026, 23:59
Starts
7 Jul 2025, 00:00

Recorded locations

  • Buyer location · Colton Leeds · UKE42 · LS15 8TU · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-050068-2025-07-07T12:57:04+01:00Transparency notice on Find a Tender ·