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PROCUREMENT OPPORTUNITY

Web Methods Managed Service, Software Maintenance and Support

FCDO Services · Transparency notice on Find a Tender

Tender information last checkedLast checked 29 Sept 2026, 23:59.

Opportunity overview

Managed Service for Software Maintenance and Support - Biometric System

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

IBM UNITED KINGDOM LIMITED

Matched by exact name
Published award value
£5.8m
Awarded
7 Apr 2025
Award ID
1
Status
active
Identifier
GB-PPON PNQM-8935-PYGQ
Location
Winchester, UKJ36, SO21 2JN, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
XLYPA120/035/25LJ
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
Additional or repeat goods, services or works - extension or partial replacement The contracting authority wishes to buy additional services which are the same or compatible with existing provisions (both those already supplied or that are contracted to be supplied). A change of supplier would result in the contracting authority receiving services that are different from, or incompatible with, the existing services and that difference or incompatibility would result in disproportionate technical difficulties in operation or maintenance

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure reasons

Entry 1
Id
singleSuppliersTechnicalReasons

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PXRT-4666-VHHJ
Name
FCDO Services

Roles

buyer

Address

Region
UKJ12
Country
GB
Locality
Milton Keynes
Postal Code
MK19 7BH
Country Name
United Kingdom
Street Address
Hanslope Park

Details

Classifications

Entry 1
Id
publicAuthorityCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - central government

Identifier

Id
PXRT-4666-VHHJ
Scheme
GB-PPON

Contact

Organisation 2
Id
GB-PPON-PNQM-8935-PYGQ
Name
IBM UNITED KINGDOM LIMITED

Roles

supplier

Address

Region
UKJ36
Country
GB
Locality
Winchester
Postal Code
SO21 2JN
Country Name
United Kingdom
Street Address
Building C, IBM Hursley Office, Hursley Park Road

Details

Vcse
No
Scale
large
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
PNQM-8935-PYGQ
Scheme
GB-PPON

Contact

Award information

Award 1
Id
1
Date
8 Apr 2025, 00:00
Status
active
Above Threshold
Yes
Main Procurement Category
goods

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom
Entry 2
Region
UK
Country
GB
Country Name
United Kingdom
Entry 3
Region
UK
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
48517000
Scheme
CPV
Description
IT software package
Entry 2
Id
48900000
Scheme
CPV
Description
Miscellaneous software package and computer systems

Value

Amount
5,838,731.5
Currency
GBP
Including VAT
7,006,477.8

Documents

Entry 1
Id
013516-2025
Format
text/html
Notice Type
UK5
Description
Transparency notice on Find a Tender
Document Type
awardNotice
Published
8 Apr 2025, 08:05
Entry 2
Id
013623-2025
Format
text/html
Notice Type
UK6
Description
Contract award notice on Find a Tender
Document Type
awardNotice
Published
8 Apr 2025, 12:18

Suppliers

Supplier 1
Id
GB-PPON-PNQM-8935-PYGQ
Name
IBM UNITED KINGDOM LIMITED

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
21 Apr 2025, 23:59

Related lots

1

Contract period

Ends
31 Mar 2028, 23:59
Starts
22 Apr 2025, 00:00

Standstill Period

Ends
17 Apr 2025, 23:59

Contracts and changes

Entry 1
Id
1
Title
Managed Service for Software Maintenance and Support - Biometric System
Status
active
Award ID
1
Date Signed
22 Apr 2025, 00:00
Above Threshold
Yes

Value

Amount
5,838,731.5
Currency
GBP
Including VAT
7,006,477.8

Period

Ends
31 Mar 2028, 23:59
Starts
22 Apr 2025, 00:00

Documents

Entry 1
Id
022442-2025
Format
text/html
Notice Type
UK7
Description
Contract details notice on Find a Tender
Document Type
contractNotice
Published
19 May 2025, 09:10

Agreed Metrics

Entry 1
Id
1
Title
Incident Management

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 2
Id
2
Title
Service Measurement

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 3
Id
3
Title
System Monitoring

Observations

Entry 1
Id
frequency

Period

Duration In Months
1

Recorded locations

  • Buyer location · Milton Keynes · UKJ12 · MK19 7BH · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04fe6c-2025-05-19T09:10:28+01:00Transparency notice on Find a Tender ·