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PROCUREMENT OPPORTUNITY

Water Damage Restoration Services 2025

Norfolk County Council · Planned procurement notice on Find a Tender

Tender information last checkedLast checked 29 Sept 2026, 23:39.

Opportunity overview

The Council has appointed a number of contractors to a framework agreement for the provision of water damage restoration services. The Council currently insures approximately 1600 premises with the service being required to restore premises back to a useable status following claims ranging from a small amount of damage such as some rainwater ingress under a door or an overflowing washing machine to much larger claims where several locations in one building have water damage, such as rainstorm damage to a roof or a mains failure. The values stated in this notice are approximate. There is no guarantee as to the level of spend under this framework.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

MARRIOTT MAINTENANCE LTD

Matched by number
Shared published award value
£500k
Awarded
30 Jul 2025
Suppliers
One of 3 awarded suppliers
Award ID
1
Status
pending
Identifier
GB-COH 14947830
Location
Attleborough, UKH17, NR17 2BJ, United Kingdom

R3 POLYGON UK LTD.

Matched by number
Shared published award value
£500k
Awarded
30 Jul 2025
Suppliers
One of 3 awarded suppliers
Award ID
1
Status
pending
Identifier
GB-COH 00402652
Location
Huntingdon, UKH12, PE29 6EE, United Kingdom

TEMPEST RESTORATION LTD

Matched by number
Shared published award value
£500k
Awarded
30 Jul 2025
Suppliers
One of 3 awarded suppliers
Award ID
1
Status
pending
Identifier
GB-COH 03559516
Location
Norfolk, UKH16, PE30 1HB, United Kingdom

Classification

  • CPV90000000 — Sewage, refuse, cleaning and environmental services

Lots

  • Lot 1£500k

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
NCCT43105
Status
complete
Above Threshold
Yes
Procurement Method
open
Main Procurement Category
services
How to submit
To express an interest and participate in this procurement applicants must first be registered on the system at https://in-tendhost.co.uk/norfolkcc. Full instructions for registration and use of the system can be found at https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfiles. Once registered you will be able to see the procurement project under the `tenders` section and `express an interest` to view the documentation. If you encounter any difficulties whilst using the system you can contact the In-tend support team by phoning +44 8442728810 or e-mailing support@in-tend.co.uk. Tenders must be submitted via https://in-tendhost.co.uk/norfolkcc
Procurement Method Details
Open procedure

Covered By

GPA

Legal basis

Id
2023/54
Scheme
UKPGA

Techniques

Has Framework Agreement
Yes

Framework Agreement

Type
closed
Method
withoutReopeningCompetition
Description
Each time a framework user has a requirement it will directly award a contract to one supplier from information supplied in the Invitation to Tender and from the prices submitted in the price schedule.
Maximum Participants
4

Expected award period

Ends
18 Jul 2025, 23:59

Tender Period

Ends
8 Jul 2025, 10:00

Communication

Future Notice Date
4 Jun 2025, 23:59

Enquiry period

Ends
23 Jun 2025, 12:00

Submission terms

Electronic Submission Policy
allowed

Languages

en

Lots and requirements

Entry 1
Id
1
Status
complete

Value

Amount
500,000
Currency
GBP
Including VAT
600,000

Suitability

Sme
Yes

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality

Numbers

Entry 1
Number
60
Weight
percentageExact
Criterion 2
Name
Price
Type
price

Numbers

Entry 1
Number
40
Weight
percentageExact

Contract period

Ends
31 Aug 2029, 23:59
Starts
1 Sept 2025, 00:00

Selection criteria

Criteria

Criterion 1
Type
economic
Description
As described in the tender documents.
Criterion 2
Type
technical
Description
As described in the tender documents.

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKH15
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKH16
Country
GB
Country Name
United Kingdom
Entry 3
Region
UKH17
Country
GB
Country Name
United Kingdom
Entry 4
Region
UKH15
Country
GB
Country Name
United Kingdom
Entry 5
Region
UKH16
Country
GB
Country Name
United Kingdom
Entry 6
Region
UKH17
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
90000000
Scheme
CPV
Description
Sewage, refuse, cleaning and environmental services

Published documents

Entry 1
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest
Entry 2
Id
030546-2025
Format
text/html
Notice Type
UK4
Description
Tender notice on Find a Tender
Document Type
tenderNotice
Published
6 Jun 2025, 12:07

Planning and budget

Documents

Entry 1
Id
013433-2025
Format
text/html
Notice Type
UK3
Description
Planned procurement notice on Find a Tender
Document Type
plannedProcurementNotice
Published
7 Apr 2025, 14:56

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PDYH-3246-XWTR
Name
Norfolk County Council

Roles

buyer

Address

Region
UKH15
Country
GB
Locality
Norwich
Postal Code
NR1 2DH
Country Name
United Kingdom
Street Address
County Hall, Martineau Lane

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
PDYH-3246-XWTR
Scheme
GB-PPON

Contact

Organisation 2
Id
GB-COH-14947830
Name
MARRIOTT MAINTENANCE LTD

Roles

supplier

Address

Region
UKH17
Country
GB
Locality
Attleborough
Postal Code
NR17 2BJ
Country Name
United Kingdom
Street Address
44 New North Road

Details

Vcse
No
Scale
sme
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
14947830
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PHMT-8444-HLBT
Scheme
GB-PPON
Organisation 3
Id
GB-COH-03559516
Name
TEMPEST RESTORATION LTD

Roles

supplier

Address

Region
UKH16
Country
GB
Locality
Norfolk
Postal Code
PE30 1HB
Country Name
United Kingdom
Street Address
19 King Street

Details

Vcse
No
Scale
sme
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
03559516
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PHGR-2182-CTRQ
Scheme
GB-PPON
Organisation 4
Id
GB-COH-00402652
Name
R3 POLYGON UK LTD.

Roles

supplier

Address

Region
UKH12
Country
GB
Locality
Huntingdon
Postal Code
PE29 6EE
Country Name
United Kingdom
Street Address
Blackstone Road

Details

Vcse
No
Scale
large
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
00402652
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PHPJ-3499-ZCWL
Scheme
GB-PPON

Award information

Award 1
Id
1
Date
31 Jul 2025, 00:00
Status
pending
Above Threshold
Yes
Main Procurement Category
services
Assessment Summaries Date Sent
31 Jul 2025, 00:00

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKH15
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKH16
Country
GB
Country Name
United Kingdom
Entry 3
Region
UKH17
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
90000000
Scheme
CPV
Description
Sewage, refuse, cleaning and environmental services

Value

Amount
500,000
Currency
GBP
Including VAT
600,000

Documents

Entry 1
Id
044673-2025
Format
text/html
Notice Type
UK6
Description
Contract award notice on Find a Tender
Document Type
awardNotice
Published
31 Jul 2025, 11:46

Suppliers

Supplier 1
Id
GB-COH-14947830
Name
MARRIOTT MAINTENANCE LTD
Supplier 2
Id
GB-COH-03559516
Name
TEMPEST RESTORATION LTD
Supplier 3
Id
GB-COH-00402652
Name
R3 POLYGON UK LTD.

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
18 Aug 2025, 23:59

Related lots

1

Contract period

Ends
31 Aug 2029, 23:59
Starts
1 Sept 2025, 00:00

Standstill Period

Ends
12 Aug 2025, 23:59

Recorded locations

  • Buyer location · Norwich · UKH15 · NR1 2DH · United Kingdom
  • Delivery location · UKH15 · United Kingdom
  • Delivery location · UKH16 · United Kingdom
  • Delivery location · UKH17 · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04fe32-2025-07-31T11:46:22+01:00Planned procurement notice on Find a Tender ·