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PROCUREMENT OPPORTUNITY

Renewal of Total Mobile Solution

Wrexham County Borough Council · Transparency notice on Find a Tender

Tender information last checkedLast checked 29 Sept 2026, 23:37.

Opportunity overview

Direct award to Total Mobile for their Scheduling, Works Order Management & Mobile Working solution. Two year contract only. Continuation of existing services. Improved rates were obtained going direct to the supplier rather than G-Cloud. For clarity, the contract was signed 27/03/2025 and started 01/04/2025 - the notice does not allow for historic dates to be entered. End date will be 31/03/2027.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Totalmobile Limited

Matched by exact name
Published award value
£236.2k
Awarded
27 Mar 2025
Award ID
1
Status
active
Identifier
GB-PPON PQCH-5452-NTRL
Location
Belfast, UKN06, BT1 5BB, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
Proc 23-203
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
The Council currently has a contract in place with Total Mobile and this will be a further extension until the end of March 2027. The Council was looking to utilise the solution on offer from its Housing Management Solution which is currently in the process of being implemented, however that was not suitable in its current format. To ensure continuity of service, prevent service downtime and avoid unnecessary costs a further two years was agreed. This will allow sufficient time for the Council to review options to ensure a compliant procurement exercise can be carried out while allowing sufficient time for any change in supplier (data migration etc). A change in supplier would have resulted in a system that was incompatible with existing systems and processes, including existing third party solutions, resulting in service downtime for the Housing Repairs service. It is also likely that any change at this moment in time will result in a lengthy period of there being no solution which will impact the Councils ability to successfully undertake repairs. These difficulties would be compounded by the fact that the Housing Department is currently in the process of changing its Housing Management Solution, so available resources are currently limited.

Covered By

GPA

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure reasons

Entry 1
Id
additionalRepeatExtensionPartialReplacement

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PJHN-6516-JQNZ
Name
Wrexham County Borough Council

Roles

buyer

Address

Region
UKL23
Country
GB
Locality
Wrexham
Postal Code
LL11 1AR
Country Name
United Kingdom
Street Address
Commissioning Procurement and Contract Management Unit

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government
Entry 2
Id
GB-WLS
Scheme
UK_CA_DEVOLVED_REGULATIONS
Description
Welsh devolved regulations apply

Identifier

Id
PJHN-6516-JQNZ
Scheme
GB-PPON

Contact

Organisation 2
Id
GB-PPON-PQCH-5452-NTRL
Name
Totalmobile Limited

Roles

supplier

Address

Region
UKN06
Country
GB
Locality
Belfast
Postal Code
BT1 5BB
Country Name
United Kingdom
Street Address
3rd Floor, 35 Dp 35-37 Donegall Place

Details

Vcse
No
Scale
large
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
PQCH-5452-NTRL
Scheme
GB-PPON

Contact

Award information

Award 1
Id
1
Date
27 Mar 2025, 00:00
Title
Scheduling, Works Order Management & Mobile Working
Status
active
Has Renewal
Yes
Above Threshold
Yes
Main Procurement Category
goods

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKL23
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKL23
Country
GB
Country Name
United Kingdom
Entry 3
Region
UKL23
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
48100000
Scheme
CPV
Description
Industry specific software package
Entry 2
Id
48900000
Scheme
CPV
Description
Miscellaneous software package and computer systems

Value

Amount
236,227
Currency
GBP
Including VAT
283,473

Renewal

Description
At least 6 months notice must be provided to terminate otherwise the contract auto renews for a further 12 months.

Documents

Entry 1
Id
013328-2025
Format
text/html
Notice Type
UK5
Description
Transparency notice on Find a Tender
Document Type
awardNotice
Published
7 Apr 2025, 11:16
Entry 2
Id
013382-2025
Format
text/html
Notice Type
UK6
Description
Contract award notice on Find a Tender
Document Type
awardNotice
Published
7 Apr 2025, 12:55

Suppliers

Supplier 1
Id
GB-PPON-PQCH-5452-NTRL
Name
Totalmobile Limited

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
17 Apr 2025, 23:59

Related lots

1

Contract period

Ends
31 Mar 2027, 23:59
Starts
22 Apr 2025, 00:00
Max Extent Date
31 Mar 2028, 23:59

Standstill Period

Ends
16 Apr 2025, 23:59

Contracts and changes

Entry 1
Id
1
Title
Scheduling, Works Order Management & Mobile Working
Status
active
Award ID
1
Date Signed
17 Apr 2025, 00:00
Above Threshold
Yes

Value

Amount
236,227
Currency
GBP
Including VAT
283,473

Period

Ends
31 Mar 2027, 23:59
Starts
18 Apr 2025, 00:00

Documents

Entry 1
Id
017181-2025
Format
text/html
Notice Type
UK7
Description
Contract details notice on Find a Tender
Document Type
contractNotice
Published
28 Apr 2025, 09:10
Entry 2
Id
065765-2025
Format
text/html
Notice Type
UK10
Description
Contract change notice on Find a Tender
Document Type
contractNotice
Published
16 Oct 2025, 08:35

Proposed Amendments

Entry 1
Id
065765-2025
Date
17 Oct 2025, 23:59
Above Threshold
No

Value

Amount
268,432.64
Currency
GBP
Including VAT
322,119.17

Period

Starts
1 Nov 2025, 00:00

Recorded locations

  • Buyer location · Wrexham · UKL23 · LL11 1AR · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04fde6-2025-10-16T08:35:07+01:00Transparency notice on Find a Tender ·