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PROCUREMENT OPPORTUNITY

Crisis Text Service

BIRMINGHAM & SOLIHULL MENTAL HEALTH NHS FOUNDATION TRUST · compiled

Tender information last checkedLast checked 29 Sept 2026, 23:27.

Opportunity overview

Provision of a crisis text service to support everyone in mental health crisis, irrespective of their background and demographics. The clinically led service aims to provide timely, accessible, and effective support including a range of interventions tailored to meet the diverse needs of service users in Birmingham and Solihull

Classification

  • CPV85140000 — Miscellaneous health services

Lots

  • The crisis text service must ensure accessibility and inclusivity ensuring that individuals from all backgrounds and demographics can readily access timely crisis support. This encompasses disabled and neurodivergent people, non-speakers, and those with other language barriers, as well as careful considerations for older people and children and young people.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-04fce8
Status
planned
Main Procurement Category
services

Amendments

Entry 1
Id
1
Description
This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. This contract has now been formally awarded using the most suitable provider process. No representations or reviews took place during standstill. Contract details: Mental Health Innovations Contract services: Provision of Mental Health Crisis Text Service Contract start date: 01/06/2025 Contract end date: 31/05/2027 Contract value: £324,000 for 2 years, £162,000 per annum

Legal basis

Id
32014L0024
Scheme
CELEX

Communication

Future Notice Date
9 May 2025, 00:00

Classification

Id
85140000
Scheme
CPV
Description
Miscellaneous health services

Lots and requirements

Entry 1
Id
1
Status
planned
Description
The crisis text service must ensure accessibility and inclusivity ensuring that individuals from all backgrounds and demographics can readily access timely crisis support. This encompasses disabled and neurodivergent people, non-speakers, and those with other language barriers, as well as careful considerations for older people and children and young people.

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKG

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-140442
Name
BIRMINGHAM & SOLIHULL MENTAL HEALTH NHS FOUNDATION TRUST

Roles

buyer

Address

Region
UKG31
Locality
Birmingham
Country Name
United Kingdom

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
07
Scheme
COFOG
Description
Health

Identifier

Legal Name
BIRMINGHAM & SOLIHULL MENTAL HEALTH NHS FOUNDATION TRUST
No Identifier Rationale
notOnAnyRegister

Contact

Name
Gail Bloxham

Recorded locations

  • Buyer location · Birmingham · UKG31 · United Kingdom
  • Delivery location · UKG

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04fce8-2025-06-23T15:45:21+01:00compiled ·