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PROCUREMENT OPPORTUNITY

Strategic CRM Platform

UNIVERSITY OF LANCASTER · Contract award notice on Find a Tender

Tender information last checkedLast checked 3 Oct 2026, 23:32.

Opportunity overview

Lancaster University has procured a strategic CRM platform to deliver a transformative student and staff experience, aligning closely with our strategic ambition of becoming a globally recognised leader among higher education institutions.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Published award value
£1.1m
Awarded
5 Mar 2026
Award ID
1
Status
pending
Identifier
GB-COH 05953173
Location
London, UKI75, W4 4PH, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
SP251418
Status
complete
Procurement Method
selective
Procurement Method Details
Competitive flexible procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
complete

Buyer, suppliers and contacts

Organisation 1
Name
UNIVERSITY OF LANCASTER
Id
GB-COH-RC000657

Identifier

Scheme
GB-COH
Id
RC000657

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PHYT-3516-XDZY

Address

Street Address
Bailrigg
Locality
Lancaster
Postal Code
LA1 4YW
Country
GB
Country Name
United Kingdom
Region
UKD44

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
Creation Technology Solutions
Id
GB-COH-05953173

Identifier

Scheme
GB-COH
Id
05953173

Address

Street Address
The Barley Mow Centre, Chiswick
Locality
London
Postal Code
W4 4PH
Country
GB
Country Name
United Kingdom
Region
UKI75

Contact

Roles

supplier

Details

Scale
sme
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Status
pending
Date
5 Mar 2026, 00:00
Main Procurement Category
services
Above Threshold
Yes
Has Renewal
Yes
Assessment Summaries Date Sent
6 Mar 2026, 00:00

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
72200000
Description
Software programming and consultancy services

Delivery locations

Entry 1
Region
UKD
Country
GB
Country Name
United Kingdom

Value

Including VAT
1,305,135
Amount
1,087,612.5
Currency
GBP

Suppliers

Supplier 1
Id
GB-COH-05953173
Name
Creation Technology Solutions

Standstill Period

Ends
23 Mar 2026, 23:59

Contract period

Starts
8 Apr 2026, 00:00
Ends
23 Apr 2028, 23:59
Max Extent Date
31 Jul 2028, 23:59

Renewal

Description
To ensure all phases of work are complete

Related lots

1

Documents

Entry 1
Id
021592-2026
Document Type
awardNotice
Notice Type
UK6
Description
Contract award notice on Find a Tender
Published
11 Mar 2026, 08:13
Format
text/html

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Due
25 Mar 2026, 23:59
Status
scheduled

Recorded locations

  • Buyer location · Lancaster · UKD44 · LA1 4YW · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 021592-2026Contract award notice on Find a Tender ·