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PROCUREMENT OPPORTUNITY

RHUL- 25037 Procurement of Student Records System (SaaS)

Royal Holloway and Bedford New College · Tender notice on Find a Tender

Tender information last checkedLast checked 29 Sept 2026, 23:26.

Opportunity overview

A Student Records Software as a Service (SaaS) Solution, including Implementation services.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

TECHNOLOGY ONE UK LIMITED

Matched by number
Published award value
£7.2m
Awarded
18 Aug 2025
Award ID
1
Status
active
Identifier
GB-COH 05234413
Location
Reading, UKJ11, RG1 3BD, United Kingdom

Classification

  • CPV48190000 — Educational software package
  • CPV72000000 — IT services: consulting, software development, Internet and support
  • CPV72230000 — Custom software development services
  • CPV72250000 — System and support services
  • CPV72263000 — Software implementation services

Lots

  • Lot LOT-0000£7.9m

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
RHUL-25037
Status
complete
Has Recurrence
Yes
Above Threshold
Yes
Procurement Method
selective
Main Procurement Category
services
Procurement Method Details
Competitive flexible procedure

Procedure

Features
The procedure will be carried out in 3 stages: Stage 1: Participation Stage Stage 2: Tendering Stage which will include dialogue sessions, the submission of initial bids, and intermediate assessment of tenders Stage 3: Final Submission of BAFO, evaluations, assessment summaries issued, standstill period and contract execution Please see Schedule 1: Evaluation and Award Methodology for full details. Tender documents will be updated and issued at Stage 2 for successful suppliers who have met the conditions of participation.

Legal basis

Id
2023/54
Scheme
UKPGA

Recurrence

Dates

Entry 1
Starts
30 Sept 2033, 00:59

Expected award period

Ends
9 Sept 2025, 00:59

Tender Period

Ends
29 Apr 2025, 15:00

Enquiry period

Ends
15 Apr 2025, 10:00

Submission terms

Electronic Submission Policy
allowed

Languages

en

Additional Procurement Categories

goods

Lots and requirements

Entry 1
Id
LOT-0000
Status
complete
Has Options
Yes
Has Renewal
Yes

Value

Amount
7,900,000
Currency
GBP
Including VAT
9,480,000

Options

Description
Additional modules and or associated integration costs

Renewal

Description
First extension = three (3) years from 30th September 2032 Second extension = two (2) years from 30th September 2035

Suitability

Sme
Yes

Award criteria

Weighting Description
Stage 1 provides a critical importance of the six main award criteria set by the University. A full award criteria will be issued at Stage 2 tender stage. Criteria includes: Technical - High Business Requirements - High Implementation - High Partnering and Contract Management - Medium Sustainability - Low Social Value - High

Criteria

Criterion 1
Name
Technical
Type
quality
Description
Technical criterion has been deemed High critical importance at stage 1 of the process.
Criterion 2
Name
Business Requirements
Type
quality
Description
Business Requirements criterion has been deemed High critical importance at stage 1 of the process.
Criterion 3
Name
Implementation
Type
quality
Description
Implementation criterion has been deemed High critical importance at stage 1 of the process.
Criterion 4
Name
Partnering and Contract Management
Type
quality
Description
Partnering and Contract Management has been deemed Medium critical importance at stage 1 of the process.
Criterion 5
Name
Sustainability
Type
quality
Description
Sustainability has been deemed low critical importance at stage 1 of the process.
Criterion 6
Name
Social Value
Type
quality
Description
Social Valu has been deemed low critical importance at stage 1 of the process.

Contract period

Ends
30 Sept 2032, 00:59
Starts
30 Sept 2025, 01:00
Max Extent Date
30 Sept 2037, 00:59

Selection criteria

Criteria

Criterion 1
Type
economic
Description
Legal and financial capacity conditions of participation have been set within the Invitation to Participation document which can be downloaded from the Mercell e-tendering portal.
Criterion 2
Type
technical
Description
Technical ability conditions of participation have been set within the Invitation to Participation document which can be downloaded from the Mercell e-tendering portal.

Items and delivery

Item 1
Id
LOT-0000
Related Lot
LOT-0000

Delivery locations

Entry 1
Region
UKJ26
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
72000000
Scheme
CPV
Description
IT services: consulting, software development, Internet and support
Entry 2
Id
48190000
Scheme
CPV
Description
Educational software package
Entry 3
Id
72230000
Scheme
CPV
Description
Custom software development services
Entry 4
Id
72250000
Scheme
CPV
Description
System and support services
Entry 5
Id
72263000
Scheme
CPV
Description
Software implementation services

Published documents

Entry 1
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest
Entry 2
Id
012826-2025
Format
text/html
Notice Type
UK4
Description
Tender notice on Find a Tender
Document Type
tenderNotice
Published
3 Apr 2025, 14:11

Planning and budget

No Engagement Notice Rationale
Premarket Engagement was carried out prior to new Procurement Act 2023 (Act) Regulations.

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PRVY-6462-QBVG
Name
Royal Holloway and Bedford New College

Roles

buyer

Address

Region
UKJ25
Country
GB
Locality
Egham
Postal Code
TW20 0EX
Country Name
United Kingdom
Street Address
Royal Holloway University of London, Egham Hill

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
PRVY-6462-QBVG
Scheme
GB-PPON

Contact

Name
Kirandeep Roopraye
Telephone
+441784917194
Organisation 2
Id
GB-COH-RC000823
Name
Royal Holloway and Bedford New College

Roles

buyer

Address

Region
UKJ25
Country
GB
Locality
Egham
Postal Code
TW20 0EX
Country Name
United Kingdom
Street Address
Royal Holloway University of London, Egham Hill

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
RC000823
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PRVY-6462-QBVG
Scheme
GB-PPON
Organisation 3
Id
GB-COH-07853571
Name
ELLUCIAN GLOBAL LIMITED

Roles

tenderer

Address

Region
UKI31
Country
GB
Locality
London
Postal Code
EC4A 1JP
Country Name
United Kingdom
Street Address
12 New Fetter Lane

Details

Vcse
No
Scale
sme

Identifier

Id
07853571
Scheme
GB-COH

Additional Identifiers

Entry 1
Id
PZPW-9873-HZMR
Scheme
GB-PPON
Organisation 4
Id
GB-COH-05234413
Name
TECHNOLOGY ONE UK LIMITED

Roles

supplier

Address

Region
UKJ11
Country
GB
Locality
Reading
Postal Code
RG1 3BD
Country Name
United Kingdom
Street Address
Fourth Floor Abbots House

Details

Vcse
No
Scale
large
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
05234413
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PTCZ-9264-VLHR
Scheme
GB-PPON

Award information

Award 1
Id
1
Date
19 Aug 2025, 00:00
Status
active
Has Options
Yes
Has Renewal
Yes
Above Threshold
Yes
Main Procurement Category
services
Assessment Summaries Date Sent
19 Aug 2025, 00:00

Items

Item 1
Id
LOT-0000
Related Lot
LOT-0000

Delivery locations

Entry 1
Region
UKJ2
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKJ2
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
72263000
Scheme
CPV
Description
Software implementation services

Value

Amount
7,200,000
Currency
GBP
Including VAT
8,620,000

Options

Description
Additional related modules and or associated integration costs

Renewal

Description
First extension = three (3) years from 1st October 2032 Second extension = two (2) years from 1st October 2035 Subject to both parties agreement.

Documents

Entry 1
Id
049755-2025
Format
text/html
Notice Type
UK6
Description
Contract award notice on Find a Tender
Document Type
awardNotice
Published
19 Aug 2025, 10:58

Suppliers

Supplier 1
Id
GB-COH-05234413
Name
TECHNOLOGY ONE UK LIMITED

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
12 Sept 2025, 23:59

Related lots

LOT-0000

Contract period

Ends
30 Sept 2032, 23:59
Starts
1 Oct 2025, 00:00
Max Extent Date
30 Sept 2037, 23:59

Standstill Period

Ends
29 Aug 2025, 23:59

Contracts and changes

Entry 1
Id
1
Status
active
Award ID
1
Date Signed
12 Sept 2025, 00:00
Has Options
Yes
Has Renewal
Yes
Above Threshold
Yes

Value

Amount
7,200,000
Currency
GBP
Including VAT
8,620,000

Period

Ends
25 Sept 2032, 23:59
Starts
26 Sept 2025, 00:00
Max Extent Date
25 Sept 2037, 23:59

Options

Description
The right to additional purchases for related modules and or associated integration costs.

Renewal

Description
The University shall have the right to extend the Term for a further 3 years from the end of the Initial Term ("First Extension Period"); and for an additional 2 years from the end of the First Extension Period ("Second Extension Period") by giving the Supplier at least 3 months written notice to expire on or before the last day of the Initial Term or the First Extension Period.

Documents

Entry 1
Id
A-6067
Format
application/pdf
Document Type
contractSigned
Entry 2
Id
063670-2025
Format
text/html
Notice Type
UK7
Description
Contract details notice on Find a Tender
Document Type
contractNotice
Published
9 Oct 2025, 12:05

Agreed Metrics

Entry 1
Id
1
Title
Implementation Gates
Entry 2
Id
2
Title
Training
Entry 3
Id
3
Title
Availability
Entry 4
Id
4
Title
Ticket Resolution
Entry 5
Id
5
Title
SOC2 Compliance Reporting
Entry 6
Id
6
Title
Data Migration
Entry 7
Id
7
Title
Regulatory Reporting
Entry 8
Id
8
Title
Invoice Accuracy

Recorded locations

  • Buyer location · Egham · UKJ25 · TW20 0EX · United Kingdom
  • Delivery location · UKJ26 · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04fcb9-2025-10-09T12:05:41+01:00Tender notice on Find a Tender ·