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PROCUREMENT OPPORTUNITY

Framework for the Provision of Multifunctional Devices

HEART ACADEMIES TRUST · Tender notice on Find a Tender

Tender information last checkedLast checked 29 Sept 2026, 23:33.

Opportunity overview

HEART are looking to appoint a single Supplier who will demonstrate technical competency, best Value for Money and to provide all requirements in relation to both new and refurbished Multifunctional Devices (MFDs), including the supply, installation, maintenance, and repairs of the machines, including any spare parts required, to HEART and other Customers on a National basis. It is anticipated that these services will be promoted and accessed by the Education Sector and to other small to medium sized Public Sector organisations but for the avoidance of doubt, is open to any Public Sector Contracting Authority. The single Supplier for this Framework must also be able to provide Digital Transformation Solutions which can work seamlessly alongside the devices, including but not limited to, Print Management Cloud Services, and Automated Invoice Processing. The Supplier must be able to offer the option to purchase, and option to lease, both new and refurbished Multifunctional Devices. The Supplier must be able to provide Consumables for the devices, and offer devices from a minimum of two different manufacturers, to ensure the Customer is provided with optionality and unbiased recommendations. The Supplier is expected to prioritise the providence of quality, sustainability, and social value in all operations.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Published award value
£138m
Awarded
6 May 2025
Award ID
1
Status
active
Identifier
GB-COH 02559122
Location
Cheltenham, UKK13, GL50 1YD, United Kingdom

Classification

  • CPV30232100 — Printers and plotters

Lots

  • Lot 1£139m

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-04fc63
Status
complete
Above Threshold
Yes
Procurement Method
open
Main Procurement Category
goods
How to submit
Please access all tender documents through the Cimple platform. The tender link is: https://cimple.uk/detail/468731
Procurement Method Details
Open procedure

Amendments

Entry 1
Id
012675-2025
Description
Number of Suppliers limited to 1

Legal basis

Id
2023/54
Scheme
UKPGA

Lot Details

No Lots Division Rationale
We are aiming for a single-supplier Framework, to optimise the strategic relationship between Customers, Suppliers and Value Match as the procurement service provider. The approach has been designed to enable Suppliers to create innovative solutions for the Education Sector while enabling the Supplier to effectively scale those solutions and obtaining a return on investment while delivering Value for Money for Customers.

Techniques

Has Framework Agreement
Yes

Framework Agreement

Type
open
Method
withReopeningCompetition
Description
The 0.9% Volume Rebate Fee has been chosen to remain commercially competitive, in addition to ensuring the minimum amount of funds are taken out of education.
Buyer Categories
Examples: Local Councils, Education Trusts, but for the avoidance of doubt the Framework is available for use by the entire Public Sector.
Maximum Participants
1

Expected award period

Ends
4 May 2025, 23:59

Tender Period

Ends
28 Apr 2025, 17:00

Enquiry period

Ends
15 Apr 2025, 23:59

Submission terms

Electronic Submission Policy
allowed

Languages

en

Participation Fees

Entry 1
Id
ocds-h6vhtk-04fc63
Description
The Supplier will be required to pay a Supplier Management Fee, in addition to a 0.9% Volume Rebate Fee. Further information can be found within the ITT document.

Type

win

Relative Value

Proportion
0.009
Monetary Value
award

Lots and requirements

Entry 1
Id
1
Status
complete

Value

Amount
139,000,000
Currency
GBP
Including VAT
168,800,000

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality

Numbers

Entry 1
Number
50
Weight
percentageExact
Criterion 2
Name
Price
Type
price

Numbers

Entry 1
Number
30
Weight
percentageExact
Criterion 3
Name
Social
Type
quality

Numbers

Entry 1
Number
20
Weight
percentageExact

Contract period

Ends
22 May 2029, 23:59
Starts
23 May 2025, 00:00

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom
Entry 2
Region
UK
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
30232100
Scheme
CPV
Description
Printers and plotters

Published documents

Entry 1
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest
Entry 2
Id
012673-2025
Format
text/html
Notice Type
UK4
Description
Tender notice on Find a Tender
Document Type
tenderNotice
Published
3 Apr 2025, 09:23
Entry 3
Id
012675-2025
Format
text/html
Notice Type
UK4
Description
Tender notice on Find a Tender
Document Type
tenderNotice
Published
3 Apr 2025, 09:26

Buyer, suppliers and contacts

Organisation 1
Id
GB-COH-06969741
Name
HEART ACADEMIES TRUST

Roles

buyer

Address

Region
UKH24
Country
GB
Locality
Bedford
Postal Code
MK42 9TR
Country Name
United Kingdom
Street Address
Bedford Academy

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
06969741
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PVCR-6312-NPXW
Scheme
GB-PPON
Organisation 2
Id
GB-COH-08522031
Name
VALUE MATCH SERVICES LTD
Role Details
Manage all procurement processes, financial management, marketing and communication, Customers, Suppliers, Call-Off Contracts and Dynamic Purchasing Systems activity on behalf of HEART and their Public Sector customer base

Roles

procuringEntity
processContactPoint

Address

Region
UKD63
Country
GB
Locality
Chester
Postal Code
CH3 5UU
Country Name
United Kingdom
Street Address
Dee House

Details

Identifier

Id
08522031
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PXYJ-6338-PQDD
Scheme
GB-PPON
Organisation 3
Id
GB-COH-02711141
Name
DESK TOP PUBLISHING MICRO SYSTEMS LIMITED

Roles

tenderer

Address

Region
UKE42
Country
GB
Locality
Leeds
Postal Code
LS12 2EN
Country Name
United Kingdom
Street Address
DTP House Unit 3 Velocity Point

Details

Vcse
No
Scale
sme

Identifier

Id
02711141
Scheme
GB-COH

Additional Identifiers

Entry 1
Id
PWVL-3442-QJLV
Scheme
GB-PPON
Organisation 4
Id
GB-COH-07575033
Name
DOCUMENT SOLUTIONS (UK) LIMITED

Roles

tenderer

Address

Region
UKC22
Country
GB
Locality
Newcastle Upon Tyne
Postal Code
NE3 1XD
Country Name
United Kingdom
Street Address
2 Christon Road

Details

Vcse
No
Scale
large

Identifier

Id
07575033
Scheme
GB-COH

Additional Identifiers

Entry 1
Id
PMVN-7398-ZWXJ
Scheme
GB-PPON
Organisation 5
Id
GB-COH-02559122
Name
AGILICO WORKPLACE TECHNOLOGY LIMITED

Roles

supplier

Address

Region
UKK13
Country
GB
Locality
Cheltenham
Postal Code
GL50 1YD
Country Name
United Kingdom
Street Address
C/O Harrison Clark Rickerbys Ellenborough House

Details

Vcse
No
Scale
large
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
02559122
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PVZG-5286-LZLV
Scheme
GB-PPON

Award information

Award 1
Id
1
Date
7 May 2025, 00:00
Status
active
Above Threshold
Yes
Main Procurement Category
goods
Assessment Summaries Date Sent
19 May 2025, 00:00

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom
Entry 2
Region
UK
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
30232100
Scheme
CPV
Description
Printers and plotters

Value

Amount
138,000,000
Currency
GBP
Including VAT
165,600,000

Documents

Entry 1
Id
022469-2025
Format
text/html
Notice Type
UK6
Description
Contract award notice on Find a Tender
Document Type
awardNotice
Published
19 May 2025, 10:14

Suppliers

Supplier 1
Id
GB-COH-02559122
Name
AGILICO WORKPLACE TECHNOLOGY LIMITED

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
2 Jun 2025, 23:59

Related lots

1

Contract period

Ends
2 Jun 2029, 23:59
Starts
3 Jun 2025, 00:00

Standstill Period

Ends
29 May 2025, 23:59

Contracts and changes

Entry 1
Id
1
Status
active
Award ID
1
Date Signed
18 Jul 2025, 00:00
Above Threshold
Yes

Value

Amount
138,000,000
Currency
GBP
Including VAT
165,600,000

Period

Ends
31 May 2029, 23:59
Starts
18 Jul 2025, 00:00

Documents

Entry 1
Id
A-7609
Format
application/pdf
Document Type
contractSigned
Entry 2
Id
072369-2025
Format
text/html
Notice Type
UK7
Description
Contract details notice on Find a Tender
Document Type
contractNotice
Published
10 Nov 2025, 12:13

Agreed Metrics

Entry 1
Id
1
Title
Number of Call Out Visits
Description
Call out engineer visits should be attended within 4 hours of the issue being raised
Entry 2
Id
2
Title
Complaints
Description
All complaints acknowledged within 2 hours including providing the Customer of the escalation process
Entry 3
Id
3
Title
Number of first-time fixes
Description
Fixes should be deployed at first contact

Recorded locations

  • Buyer location · Bedford · UKH24 · MK42 9TR · United Kingdom
  • Delivery location · UK · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04fc63-2025-11-10T12:13:31ZTender notice on Find a Tender ·