ProcuraAxisBeta
Sign inCreate Free Account
Home / Opportunities / Opportunity
PROCUREMENT OPPORTUNITY

Yotra - Transit Services Agreement

Transport for Greater Manchester · Transparency notice on Find a Tender

Tender information last checkedLast checked 29 Sept 2026, 23:25.

Opportunity overview

The efficient and effective delivery of Ticketing with respect to concessionary and commercial travel schemes across the Bee Network is of critical importance to TfGM, with enablement of the English National Concessionary Travel Scheme for the Elderly and Disabled, a regulatory requirement. Currently, customer participation in TfGM's concessionary or commercial travel schemes requires the application, processing and fulfilment and distribution of physical ITSO smart-cards directly to each customer. These may then be used by each customer to secure the benefits of the relevant travel scheme and their entitlement. TfGM anticipates that in future, customer preferences will require an option to include the use of digital media (including for example mobile devices: phones, watches and other wearables) in accessing concessionary and commercial travel scheme entitlement and benefits. Additionally, following the introduction of the Bee Network App in 2023, it has become evident that better integration between the Bee Network App and mobile device operating systems will be required to meet customer expectations and enhance their experience. Integration to mobile devices and implementation and delivery of a Digital Pass capability (enabled by Yotra Ltd) to enable customers to apply for commercial and concessionary passes and products, buy products, fulfil them directly to their mobile device and check journey history is therefore a key objective for TfGM and will require the establishment of contractual agreements between TfGM and those parties whose proprietary digital media wallets and platforms are required. This notice provides transparency around the reasons for this single source procurement of the Transit Services Agreement (with respect to the Apple mobile application and wallet), alongside the single source procurement of a Transit Platform Services Agreement (with respect to the ITSO on Mobile Platform and integration to Apple applications and wallet). The decision to enter into a new contract with Yotra Ltd with respect to the Transit Services Agreement is necessary for the following reasons: • only Yotra Ltd can facilitate integration with the Apple technology required to enable TfGM customers to access concessionary and commercial products using the Apple Wallet application.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

YOTRA LIMITED

Matched by number
Published award value
£4.1m
Awarded
1 Apr 2025
Award ID
1
Status
active
Identifier
GB-COH 10888219
Location
Milton Keynes, UKJ12, MK9 1EJ, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
2025/076
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
No other economic operator is able to provide the Transit Platform Services.

Covered By

GPA

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure reasons

Entry 1
Id
singleSuppliersIntellectualPropertyExclusiveRights
Entry 2
Id
singleSuppliersTechnicalReasons

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PNJQ-2746-NWYT
Name
Transport for Greater Manchester

Roles

buyer

Address

Region
UKD33
Country
GB
Locality
Manchester
Postal Code
M1 3BG
Country Name
United Kingdom
Street Address
2 Piccadilly Place

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
PNJQ-2746-NWYT
Scheme
GB-PPON

Contact

Organisation 2
Id
GB-COH-10888219
Name
YOTRA LIMITED

Roles

supplier

Address

Region
UKJ12
Country
GB
Locality
Milton Keynes
Postal Code
MK9 1EJ
Country Name
United Kingdom
Street Address
Studio A1

Details

Vcse
No
Scale
sme
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
10888219
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PQZZ-9861-WWJP
Scheme
GB-PPON

Award information

Award 1
Id
1
Date
2 Apr 2025, 00:00
Title
Yotra - Transit Services Agreement
Status
active
Has Options
Yes
Has Renewal
Yes
Above Threshold
Yes
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKC
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKD
Country
GB
Country Name
United Kingdom
Entry 3
Region
UKE
Country
GB
Country Name
United Kingdom
Entry 4
Region
UKF
Country
GB
Country Name
United Kingdom
Entry 5
Region
UKG
Country
GB
Country Name
United Kingdom
Entry 6
Region
UKH
Country
GB
Country Name
United Kingdom
Entry 7
Region
UKI
Country
GB
Country Name
United Kingdom
Entry 8
Region
UKJ
Country
GB
Country Name
United Kingdom
Entry 9
Region
UKK
Country
GB
Country Name
United Kingdom
Entry 10
Region
UKC
Country
GB
Country Name
United Kingdom
Entry 11
Region
UKD
Country
GB
Country Name
United Kingdom
Entry 12
Region
UKE
Country
GB
Country Name
United Kingdom
Entry 13
Region
UKF
Country
GB
Country Name
United Kingdom
Entry 14
Region
UKG
Country
GB
Country Name
United Kingdom
Entry 15
Region
UKH
Country
GB
Country Name
United Kingdom
Entry 16
Region
UKI
Country
GB
Country Name
United Kingdom
Entry 17
Region
UKJ
Country
GB
Country Name
United Kingdom
Entry 18
Region
UKK
Country
GB
Country Name
United Kingdom
Entry 19
Region
UKC
Country
GB
Country Name
United Kingdom
Entry 20
Region
UKD
Country
GB
Country Name
United Kingdom
Entry 21
Region
UKE
Country
GB
Country Name
United Kingdom
Entry 22
Region
UKF
Country
GB
Country Name
United Kingdom
Entry 23
Region
UKG
Country
GB
Country Name
United Kingdom
Entry 24
Region
UKH
Country
GB
Country Name
United Kingdom
Entry 25
Region
UKI
Country
GB
Country Name
United Kingdom
Entry 26
Region
UKJ
Country
GB
Country Name
United Kingdom
Entry 27
Region
UKK
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
64200000
Scheme
CPV
Description
Telecommunications services

Value

Amount
4,125,000
Currency
GBP
Including VAT
4,950,000

Options

Description
One single extension of 18 months

Renewal

Description
One single extension of 18 months

Documents

Entry 1
Id
012591-2025
Format
text/html
Notice Type
UK5
Description
Transparency notice on Find a Tender
Document Type
awardNotice
Published
2 Apr 2025, 15:30
Entry 2
Id
012931-2025
Format
text/html
Notice Type
UK6
Description
Contract award notice on Find a Tender
Document Type
awardNotice
Published
3 Apr 2025, 16:41

Suppliers

Supplier 1
Id
GB-COH-10888219
Name
YOTRA LIMITED

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
16 Apr 2025, 23:59

Related lots

1

Contract period

Ends
16 Apr 2030, 23:59
Starts
17 Apr 2025, 00:00
Max Extent Date
15 Sept 2031, 23:59

Standstill Period

Ends
14 Apr 2025, 23:59

Contracts and changes

Entry 1
Id
1
Title
Yotra - Transit Services Agreement
Status
active
Award ID
1
Date Signed
17 Apr 2025, 00:00
Has Options
Yes
Has Renewal
Yes
Above Threshold
Yes

Value

Amount
4,125,000
Currency
GBP
Including VAT
4,950,000

Period

Ends
16 Apr 2030, 23:59
Starts
17 Apr 2025, 00:00
Max Extent Date
15 Sept 2031, 23:59

Options

Description
The agreement includes the Option to extend the agreement for a period of eighteen months beyond the 5 year initial term. the total estimated value included in the Contract value includes the extension period. The decision to exercise the extension period option will be determined by the parties following operation of the scheme during the initial period.

Renewal

Description
The agreement includes the Option to extend the agreement for a period of eighteen months beyond the 5 year initial term. the total estimated value included in the Contract value includes the extension period. The decision to exercise the extension period option will be determined by the parties following operation of the scheme during the initial period.

Documents

Entry 1
Id
031349-2025
Format
text/html
Notice Type
UK7
Description
Contract details notice on Find a Tender
Document Type
contractNotice
Published
10 Jun 2025, 16:16

Agreed Metrics

Entry 1
Id
1
Title
Environment Availability
Description
Production - 99.9% availability and QA/ Test Environments 95% availability measured on a rolling 30 day period.

Observations

Entry 1
Id
frequency

Period

Duration In Months
3
Entry 2
Id
2
Title
Not applicable
Entry 3
Id
3
Title
Not Applicable

Recorded locations

  • Buyer location · Manchester · UKD33 · M1 3BG · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04fc2c-2025-06-10T16:16:41+01:00Transparency notice on Find a Tender ·