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PROCUREMENT OPPORTUNITY

All-Age Continuing Care (AACC) Digital System to NHS Gloucestershire Integrated Care Board

NHS GLOUCESTERSHIRE INTEGRATED CARE BOARD · Preliminary market engagement notice on Find a Tender

Tender information last checkedLast checked 29 Sept 2026, 23:22.

Opportunity overview

NHS Gloucestershire Integrated Care Board (GICB) were seeking to secure a Prime Provider who had the capability and capacity to provide a Continuing Healthcare and Nursing Healthcare digital system, in line with the specified requirements. The Commissioner confirmed that whilst they were seeking a Prime Provider, they welcomed partnerships, consortiums and/or sub-contractual models, which was at Bidders' discretion. Services are scheduled to commence on 1st April 2026. The Contract will be for an initial term of 3 (three) years, with an option to extend for a further 1 (one) year, plus another 1 (one) year as defined at the sole discretion of the Commissioners. Below is a high-level overview of the requirements to be delivered: The AACC Digital system will need to have the following functionalities and/or mandatory requirements: Case Management functionality including: • Case Management Solution • Communication and Contact Information • Workflow Management • Disputes, Complaints, Appeals and Panels • Previously Unassessed Periods of Care (PUPoC) • Independent Review Process • Safeguarding and Deprivation of Liberty Safeguards (DoLS) Referral Management functionality including: • Professional Referrals and Interactions • Referral Management Financial Management including: • Personal Health Budgets (PHBs) • Reimbursements • Regular Processes Reporting including: • Data Extracts and Reporting The AACC Digital system may provide the following functionalities and/or desirable requirements: • Patient Interaction • Commissioning, Provider Marketplace & Provider Portal • Financial Payments TUPE elements do not apply for this procurement opportunity. Total combined maximum contract value, across the full potential term of 5 (five) years including any optional extension years was £600,000 including VAT. A breakdown of all figures and terms were found within the Invitation to Tender (ITT) documentation. The Department of Health and Social Care (DHSC) has recently announced a restructure of Integrated Care Boards (ICBs), with the plan for Gloucestershire ICB to initially cluster and then merge with Bristol, North Somerset and South Gloucestershire ICB. There is limited information on whether CHC services will remain within ICBs or join another organisation within the wider ICS footprint. When the organisational changes are known the relevant amendments required to the contract will be revised with the successful provider and will be in line with the modification sections of the Procurement Act 2023 (PA23) regulations The Contracting Authority will observe a 8 working day standstill period starting from the following working day of this notice prior. The Standstill Period will end on 28 October 2025. This exercise was carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Published award value
£520k
Awarded
15 Oct 2025
Award ID
1
Status
pending
Identifier
GB-COH 10245607
Location
Cambridge, UKH12, CB4 2TA, United Kingdom

Classification

  • CPV72000000 — IT services: consulting, software development, Internet and support

Lots

  • Lot 1£500k

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
C375403 / WA17855
Status
complete
Above Threshold
Yes
Procurement Method
open
Main Procurement Category
services
How to submit
Interested providers will be able to view this opportunity via the live opportunities list on the 'Health Family' e-procurement system, Atamis. Click on 'View our Live Opportunities' from the home page, available on the following link: https://health-family.force.com/s/Welcome Once you have found the opportunity (via the search function, using the title or reference number), to gain full access to the bid documentation (including questionnaires), you will need to click on 'Register interest' - this will take you to the log-in page. You will find the project titled: Gloucestershire ICB - All-Age Continuing Care (AACC) Digital System (C375403). If you are not already registered on the system, you will need to do so before gaining full access to the documentation and be able to submit a bid. All bids must be submitted on this e-procurement system. This is a Procurement Act 2023 Contract Notice. The intention is to award a contract using an Open process.
Procurement Method Details
Open procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Expected award period

Ends
16 Dec 2025, 23:59

Tender Period

Ends
15 Aug 2025, 12:00

Enquiry period

Ends
8 Aug 2025, 12:00

Special regime

concession

Submission terms

Electronic Submission Policy
allowed

Languages

en

Lots and requirements

Entry 1
Id
1
Status
complete
Has Renewal
Yes

Value

Amount
500,000
Currency
GBP
Including VAT
600,000

Renewal

Description
Services are scheduled to commence on 1st April 2026. The Contract will be for an initial term of 3 (three) years, with an option to extend for a further 1 (one) year, plus another 1 (one) year as defined at the sole discretion of the Commissioners.

Suitability

Sme
Yes

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality

Numbers

Entry 1
Number
65
Weight
percentageExact
Criterion 2
Name
Social Value
Type
quality

Numbers

Entry 1
Number
10
Weight
percentageExact
Criterion 3
Name
Value
Type
price

Numbers

Entry 1
Number
25
Weight
percentageExact

Contract period

Ends
31 Mar 2029, 23:59
Starts
1 Apr 2026, 00:00
Max Extent Date
31 Mar 2031, 23:59

Selection criteria

Criteria

Criterion 1
Type
economic
Description
The ITT documentation within the e-procurement system sets out the minimum level of economic and financial standing threshold within the evaluation criteria for this procurement.
Criterion 2
Type
technical
Description
•Please confirm that your organisation meets the minimum baseline standards of the latest Digital Technology Assessment Criteria for health and social care (DTAC) or are working towards DTAC approval and have a plan in place to meet the standards prior to the service commencement date. •To provide assurance that organisations have the necessary security measures in place to protect against cyber-attacks; please confirm which of the below apply: ISO 27001 Cyber Penetration Testing Cyber Essentials • Please confirm that your organisation is, as a minimum, compliant with all mandatory requirements of the latest DSP Toolkit or have a plan in place to achieve compliance with the DSP Toolkit prior to the service commencement date.

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKK13
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKK13
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
72000000
Scheme
CPV
Description
IT services: consulting, software development, Internet and support

Published documents

Entry 1
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest
Entry 2
Id
L-1
Document Type
biddingDocuments
Entry 3
Id
041286-2025
Format
text/html
Notice Type
UK4
Description
Tender notice on Find a Tender
Document Type
tenderNotice
Published
18 Jul 2025, 13:05

Planning and budget

Documents

Entry 1
Id
012365-2025
Format
text/html
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Document Type
marketEngagementNotice
Published
1 Apr 2025, 16:55

Milestones

Entry 1
Id
engagement
Type
engagement
Status
scheduled
Due
29 Apr 2025, 23:59
Description
This notice is an information gathering exercise rather than a call for competition in its own right, and therefore publication or response does not commit the Authority or respondents to a future procurement, nor provide any process exemptions or preferential treatment to any parties expressing an interest. The Authority will not be liable for costs incurred by any interested party in participating in this exercise. Interested providers will be able to view this opportunity via the live opportunities list on the 'Health Family' e-procurement system, Atamis. Click on 'View our Live Opportunities' from the home page, available on the following link: https://health-family.force.com/s/Welcome. Once you have found the opportunity (via the search function, using the title or reference number), to gain full access to the relevant information and market engagement questionnaire, you will need to click on 'Register interest' - this will take you to the log-in page. You will find the project titled: Continuing Healthcare (CHC) Digital System for NHS Gloucestershire ICB - MEE with the Atamis reference C346965. If you are not already registered on the system, you will need to do so before gaining full access to the documentation and to be able to submit your expression of interest for the market engagement event using the correspondence function within Atamis. It is the Commissioners intent to hold a virtual Market Engagement Event (MEE) at a later date, once expressions of interest have been collated. An invitation to this event will be issued directly to you once you have registered on the Atamis portal. Any future tendering process will be conducted in accordance with the requirements and flexibilities provided by the Procurement Act 2023 (Consequential and Other Amendments) Regulations 2025. The Authority will run a transparent process, treating all Bidders equally. For the avoidance of doubt, the Authority will not be bound by the Regulations or any other regulations or legislation except for the specific parts or circumstances that apply to the procurement of these Services.

Buyer, suppliers and contacts

Organisation 1
Id
GB-NHS-QR1
Name
NHS GLOUCESTERSHIRE INTEGRATED CARE BOARD

Roles

buyer

Address

Region
UKK13
Country
GB
Locality
Gloucester
Postal Code
GL1 2TG
Country Name
United Kingdom
Street Address
Shire Hall, Westgate Street

Details

Classifications

Entry 1
Id
publicAuthorityCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - central government

Identifier

Id
QR1
Scheme
GB-NHS

Contact

Name
Samantha Phillips

Additional Identifiers

Entry 1
Id
PYQM-9666-VXBD
Scheme
GB-PPON
Organisation 2
Id
GB-NHS-0DF
Name
NHS South Central and West CSU
Role Details
Procurement Advisor

Roles

procuringEntity
processContactPoint

Address

Region
UKJ35
Country
GB
Locality
Eastleigh
Postal Code
SO50 5PB
Country Name
United Kingdom
Street Address
Omega House, 112 Southampton Road

Details

Identifier

Id
0DF
Scheme
GB-NHS

Contact

Name
Samantha Phillips

Additional Identifiers

Entry 1
Id
PXTZ-5316-XWPW
Scheme
GB-PPON
Organisation 3
Id
GB-COH-10245607
Name
MCB SOFTWARE SERVICES LIMITED

Roles

supplier

Address

Region
UKH12
Country
GB
Locality
Cambridge
Postal Code
CB4 2TA
Country Name
United Kingdom
Street Address
7 Moyne Close

Details

Vcse
No
Scale
sme
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
10245607
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PXZT-4553-VLJV
Scheme
GB-PPON

Award information

Award 1
Id
1
Date
16 Oct 2025, 00:00
Title
All-Age Continuing Care (AACC) Digital System
Status
pending
Has Renewal
Yes
Above Threshold
Yes
Main Procurement Category
services
Assessment Summaries Date Sent
17 Oct 2025, 00:00

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKK13
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
72000000
Scheme
CPV
Description
IT services: consulting, software development, Internet and support

Value

Amount
520,000
Currency
GBP
Including VAT
520,000

Renewal

Description
Total combined maximum contract value, across the full potential term of 5 (five) years including any optional extension years is £520,000 including VAT. Initial Contract Term Value: £300,000 Optional Extension years Value: £220,000

Documents

Entry 1
Id
066482-2025
Format
text/html
Notice Type
UK6
Description
Contract award notice on Find a Tender
Document Type
awardNotice
Published
17 Oct 2025, 16:39

Suppliers

Supplier 1
Id
GB-COH-10245607
Name
MCB SOFTWARE SERVICES LIMITED

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
1 Jan 2026, 23:59

Related lots

1

Contract period

Ends
31 Mar 2029, 23:59
Starts
1 Apr 2026, 00:00
Max Extent Date
31 Mar 2031, 23:59

Standstill Period

Ends
28 Oct 2025, 23:59

Recorded locations

  • Buyer location · Gloucester · UKK13 · GL1 2TG · United Kingdom
  • Delivery location · UKK13 · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04fb9a-2025-10-17T16:39:01+01:00Preliminary market engagement notice on Find a Tender ·