Home / Opportunities / Opportunity
PROCUREMENT OPPORTUNITY

HSF Engagement Letter for Provision of Legal Services In Relation to the Remediation Unit

Post Office Limited · compiled

Tender information last checkedLast checked 29 Sept 2026, 23:32.

Opportunity overview

Manage claims in relations to the Horizon Shortfall Scheme (formerly the Historical Shortfall Scheme) ("HSS"), and various related ongoing workstreams ("Small Projects") (together, referred to for ease as, the "Remediation Workstreams"), as well as Post Office's separate requests for HSF to provide Post Office with certain documents and information in connection with the work carried out on the Remediation Workstreams (collectively referred to as the "POL Remediation Document and Information Requests").

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Contract value
£15m
Awarded
Not supplied
Contract signed
3 Mar 2025
Award ID
012153-2025-1
Status
active
Identifier
GB-COH OC310989
Location
London, UKI, United Kingdom

Classification

  • CPV79100000 — Legal services

Lots

  • This service is for the provision of legal service in relation HSS. This service is a transitional service to facilitate handover to a new service provider and provide services on complex matters during the transition period. The service will also cover the provision on document and advice on historical matters as they arise. This services was procured under the Light Touch Regime.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
C103403
Status
complete
Procurement Method
limited
Main Procurement Category
services
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
In 2020, Post Office Limited ("POL") established the Historical Shortfall Scheme, later renamed the Horizon Shortfall Scheme ("HSS"), for those who experienced shortfalls relating to previous versions of Horizon. In 2021, the Overturned Conviction Scheme ("OC" and together with HSS the "Schemes") was established for those whose Horizon-related convictions have been overturned by the Courts. Given that Herbert Smith Freehills LLP ("HSF") were appointed to represent POL in the group litigation raised by Sir Alan Bates & Others and that they advised POL in the mediated settlement, which gave rise to the HSS, POL appointed the same firm to provide legal services and support the administration of the Schemes, including the conduct of claim assessments, provision of legal advice in relation to scheme criteria, the establishment and operation of the independent HSS panel and various other matters. HSF has continued to support the Schemes since then. In October 2024, POL ran a competition under the Crown Commercial Service ("CCS") Legal Services Panel (RM6179) to appoint an alternative legal adviser to support the Schemes. Following that competition, POL awarded a contract to Pinsent Masons LLP ("PM") to replace HSF. However, in order to effect an orderly transition of the services from HSF to PM and to ensure that the ongoing administration of the Schemes is disrupted as little as possible in this time, POL requires a new contract with HSF (the "Transitional Contract"). POL has awarded the Transitional Contract to HSF under the light touch regime of the Public Contracts Regulations ("PCR") in accordance with the provisions of regulation 75(2) and 32(2)(b)(ii) because HSF is the only supplier that can provide the transitional services thereunder. HSF is the only contractor that is capable of providing the transitional services because only it has the knowledge of the Schemes to be able to transfer to PM. HSF was closely involved in the design and initial operation of the Schemes, it has assessed thousands of HSS cases, it holds the contracts with the independent HSS panel and holds data and documentation that POL requires, will continue to require, and will need to be transferred to POL and PM. Competition would be absent if POL was to attempt to take the Transitional Contract to market. HSF is the only organisation that is technically capable to transfer the knowledge, data and documentation that it holds to POL and to PM. It would not be technically possible to appoint another firm to provide the transitional services on HSF's behalf. There is no reasonable alternative to awarding the Transitional Contract to HSF. It would not be feasible for POL to sever its relationship with HSF without services, documentation, data and knowledge having transferred to PM. If POL was to allow its relationship with HSF to lapse without a contract for the transitional services, this would have caused significant disruption to the Schemes and would almost certainly cause substantial delay in the provision of redress to postmasters. There is no alternative to the transitional services and only HSF is capable of providing those services. This will ensure that reasonable steps are taken to see that there are no delays in redress being paid to victims of the Horizon IT scandal that are attributable to the transition of services to PM from HSF. The absence of competition is not caused by any artificial narrowing of the parameters of the procurement. POL has opened the provision of legal services to support the Schemes to competition by conducting a further competition under RM6179. This has led to the appointment of PM. It is necessary to award the Transitional Contract to HSF to facilitate the transfer of services and only HSF can do that.

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Id
79100000
Scheme
CPV
Description
Legal services

Procedure reasons

Entry 1
Id
D_TECHNICAL
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Description
The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Description
This service is for the provision of legal service in relation HSS. This service is a transitional service to facilitate handover to a new service provider and provide services on complex matters during the transition period. The service will also cover the provision on document and advice on historical matters as they arise. This services was procured under the Light Touch Regime.

Award criteria

Criteria

Criterion 1
Type
price

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKI

Buyer, suppliers and contacts

Organisation 1
Id
GB-COH-02154540
Name
Post Office Limited

Roles

buyer

Address

Region
UKI31
Locality
London
Postal Code
EC2V7ER
Country Name
United Kingdom
Street Address
100 Wood Street

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Scheme
COFOG
Description
Postal Services

Identifier

Id
02154540
Scheme
GB-COH
Legal Name
Post Office Limited

Contact

Organisation 2
Id
GB-COH-OC310989
Name
Herbert Smith Freehills LLP

Roles

supplier

Address

Region
UKI
Locality
London
Country Name
United Kingdom

Details

Scale
large

Identifier

Id
OC310989
Scheme
GB-COH
Legal Name
Herbert Smith Freehills LLP
Organisation 3
Id
GB-FTS-11744
Name
The Royal Court of Justice

Roles

reviewBody

Address

Locality
London
Country Name
United Kingdom

Identifier

Legal Name
The Royal Court of Justice

Award information

Award 1
Id
012153-2025-1
Status
active

Suppliers

Supplier 1
Id
GB-COH-OC310989
Name
Herbert Smith Freehills LLP

Related lots

1

Contracts and changes

Entry 1
Id
012153-2025-1
Status
active
Award ID
012153-2025-1
Date Signed
3 Mar 2025, 00:00

Value

Amount
15,000,000
Currency
GBP

Recorded locations

  • Buyer location · London · UKI31 · EC2V7ER · United Kingdom
  • Delivery location · UKI

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04fb10-2025-04-01T10:05:59+01:00compiled ·