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PROCUREMENT OPPORTUNITY

Framework Agreement - South Home Care

Norfolk County Council · Contract award notice on Find a Tender

Tender information last checkedLast checked 5 Oct 2026, 05:51.

Opportunity overview

The Council wished to appoint a number of framework providers to deliver home support services in each Primary Care Network (PCN). The intention is that these providers will deliver 30% of the hours and the remaining 70% will be delivered by a Principal Provider (appointed through a separate procurement) for the PCN.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

MANORCOURT CARE (NORFOLK) LIMITED

Matched by number
Shared published award value
£8.9m
Awarded
16 Jan 2026
Suppliers
One of 3 awarded suppliers
Award ID
1
Status
pending
Identifier
GB-COH 04516799
Location
Colchester, Essex, UKH34, CO7 7QR, United Kingdom

NORVIC HEALTHCARE (ANGLIA) LIMITED

Matched by number
Shared published award value
£8.9m
Awarded
16 Jan 2026
Suppliers
One of 3 awarded suppliers
Award ID
1
Status
pending
Identifier
GB-COH 04790989
Location
Norwich, UKH15, NR8 6QW, United Kingdom

OPTIMALCAREPLUS LIMITED

Matched by number
Shared published award value
£8.9m
Awarded
16 Jan 2026
Suppliers
One of 3 awarded suppliers
Award ID
1
Status
pending
Identifier
GB-COH 13053234
Location
East Tilbury, UKH32, RM18 8RH, United Kingdom

FIRST CHOICE HOME CARE LTD

Matched by number
Shared published award value
£8.6m
Awarded
16 Jan 2026
Suppliers
One of 3 awarded suppliers
Award ID
2
Status
pending
Identifier
GB-COH 08130025
Location
Snetterton, UKH17, NR16 2JU, United Kingdom

PILEA HOMECARE LTD

Matched by number
Shared published award value
£8.6m
Awarded
16 Jan 2026
Suppliers
One of 3 awarded suppliers
Award ID
2
Status
pending
Identifier
GB-COH 11441962
Location
Sheffied, UKE32, S9 3RF, United Kingdom

VERITY HEALTHCARE LIMITED

Matched by number
Shared published award value
£8.6m
Awarded
16 Jan 2026
Suppliers
One of 3 awarded suppliers
Award ID
2
Status
pending
Identifier
GB-COH 07462140
Location
London, UKI41, N1 7GU, United Kingdom

CERA CARE OPERATIONS LIMITED

Matched by number
Shared published award value
£13.8m
Awarded
16 Jan 2026
Suppliers
One of 3 awarded suppliers
Award ID
3
Status
pending
Identifier
GB-COH 04320403
Location
Colchester, UKH34, CO4 9QR, United Kingdom

OPTIMALCAREPLUS LIMITED

Matched by number
Shared published award value
£13.8m
Awarded
16 Jan 2026
Suppliers
One of 3 awarded suppliers
Award ID
3
Status
pending
Identifier
GB-COH 13053234
Location
East Tilbury, UKH32, RM18 8RH, United Kingdom

PILEA HOMECARE LTD

Matched by number
Shared published award value
£13.8m
Awarded
16 Jan 2026
Suppliers
One of 3 awarded suppliers
Award ID
3
Status
pending
Identifier
GB-COH 11441962
Location
Sheffied, UKE32, S9 3RF, United Kingdom

FIRST CHOICE HOME CARE LTD

Matched by number
Shared published award value
£12.5m
Awarded
16 Jan 2026
Suppliers
One of 3 awarded suppliers
Award ID
4
Status
pending
Identifier
GB-COH 08130025
Location
Snetterton, UKH17, NR16 2JU, United Kingdom

NORVIC HEALTHCARE (ANGLIA) LIMITED

Matched by number
Shared published award value
£12.5m
Awarded
16 Jan 2026
Suppliers
One of 3 awarded suppliers
Award ID
4
Status
pending
Identifier
GB-COH 04790989
Location
Norwich, UKH15, NR8 6QW, United Kingdom

VERITY HEALTHCARE LIMITED

Matched by number
Shared published award value
£12.5m
Awarded
16 Jan 2026
Suppliers
One of 3 awarded suppliers
Award ID
4
Status
pending
Identifier
GB-COH 07462140
Location
London, UKI41, N1 7GU, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated
  • Lot 2Value not stated
  • Lot 3Value not stated
  • Lot 4Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
NCCT43045
Status
complete
Procurement Method
selective
Procurement Method Details
Competitive flexible procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Special regime

lightTouch

Techniques

Has Framework Agreement
Yes

Lots and requirements

Entry 1
Id
1
Status
complete
Entry 2
Id
2
Status
complete
Entry 3
Id
3
Status
complete
Entry 4
Id
4
Status
complete

Buyer, suppliers and contacts

Organisation 1
Name
Norfolk County Council
Id
GB-PPON-PDYH-3246-XWTR

Identifier

Scheme
GB-PPON
Id
PDYH-3246-XWTR

Address

Street Address
County Hall, Martineau Lane
Locality
Norwich
Postal Code
NR1 2DH
Country
GB
Country Name
United Kingdom
Region
UKH15

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
MASTER CARE LTD
Id
GB-COH-14113286

Identifier

Scheme
GB-COH
Id
14113286

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PDPT-7649-HCGH

Address

Street Address
Oak Lodge 129 School Lane
Locality
Norwich
Postal Code
NR9 3LB
Country
GB
Country Name
United Kingdom
Region
UKH17

Roles

tenderer

Details

Scale
sme
Vcse
No
Organisation 3
Name
THE CORNHILL GROUP SERVICES LTD
Id
GB-COH-11561310

Identifier

Scheme
GB-COH
Id
11561310

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PRCP-5838-TXWY

Address

Street Address
The Old Courthouse
Locality
Grays
Postal Code
RM17 5DD
Country
GB
Country Name
United Kingdom
Region
UKH32

Roles

tenderer

Details

Scale
sme
Vcse
No
Organisation 4
Name
PREMIER HOMECARE (EAST) LIMITED
Id
GB-COH-04251346

Identifier

Scheme
GB-COH
Id
04251346

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PBZL-7439-CXWX

Address

Street Address
The Beeches, Apex 12, Old Ipswich Road
Locality
Colchester, Essex
Postal Code
CO7 7QR
Country
GB
Country Name
United Kingdom
Region
UKH34

Roles

tenderer

Details

Scale
large
Vcse
No
Organisation 5
Name
ANGLIA HOME CARE LIMITED
Id
GB-COH-04390481

Identifier

Scheme
GB-COH
Id
04390481

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PBZR-3617-WQNR

Address

Street Address
The Beeches, Apex 12, Old Ipswich Road
Locality
Colchester, Essex
Postal Code
CO7 7QR
Country
GB
Country Name
United Kingdom
Region
UKH34

Roles

tenderer

Details

Scale
large
Vcse
No
Organisation 6
Name
NORVIC HEALTHCARE (ANGLIA) LIMITED
Id
GB-COH-04790989

Identifier

Scheme
GB-COH
Id
04790989

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PGNL-2571-ZMTY

Address

Street Address
Unit 5, Longs Business Centre 232 Fakenham Road
Locality
Norwich
Postal Code
NR8 6QW
Country
GB
Country Name
United Kingdom
Region
UKH15

Contact

Roles

supplier
tenderer

Details

Scale
sme
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No
Organisation 7
Name
OPTIMALCAREPLUS LIMITED
Id
GB-COH-13053234

Identifier

Scheme
GB-COH
Id
13053234

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PWWR-3326-TRZH

Address

Street Address
Suite 113, Building 13 Thames Enterprise Centre
Locality
East Tilbury
Postal Code
RM18 8RH
Country
GB
Country Name
United Kingdom
Region
UKH32

Contact

Roles

supplier
tenderer

Details

Scale
sme
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No
Organisation 8
Name
MANORCOURT CARE (NORFOLK) LIMITED
Id
GB-COH-04516799

Identifier

Scheme
GB-COH
Id
04516799

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PWDM-1689-RHNQ

Address

Street Address
The Beeches, Apex 12, Old Ipswich Road
Locality
Colchester, Essex
Postal Code
CO7 7QR
Country
GB
Country Name
United Kingdom
Region
UKH34

Contact

Roles

supplier
tenderer

Details

Scale
large
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No
Organisation 9
Name
FIRST CHOICE HOME CARE LTD
Id
GB-COH-08130025

Identifier

Scheme
GB-COH
Id
08130025

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PWZY-6514-JBHV

Address

Street Address
Unit 1b Harling Road
Locality
Snetterton
Postal Code
NR16 2JU
Country
GB
Country Name
United Kingdom
Region
UKH17

Contact

Roles

supplier
tenderer

Details

Scale
sme
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No
Organisation 10
Name
PILEA HOMECARE LTD
Id
GB-COH-11441962

Identifier

Scheme
GB-COH
Id
11441962

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PHMY-8574-TJZQ

Address

Street Address
2nd Floor 755-757 Attercliffe Road
Locality
Sheffied
Postal Code
S9 3RF
Country
GB
Country Name
United Kingdom
Region
UKE32

Contact

Roles

supplier
tenderer

Details

Scale
sme
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No
Organisation 11
Name
VERITY HEALTHCARE LIMITED
Id
GB-COH-07462140

Identifier

Scheme
GB-COH
Id
07462140

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PXHY-9492-VRWG

Address

Street Address
20-22 Wenlock Road
Locality
London
Postal Code
N1 7GU
Country
GB
Country Name
United Kingdom
Region
UKI41

Contact

Roles

supplier
tenderer

Details

Scale
sme
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No
Organisation 12
Name
CERA CARE OPERATIONS LIMITED
Id
GB-COH-04320403

Identifier

Scheme
GB-COH
Id
04320403

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PQMP-1376-MXZH

Address

Street Address
Crown House Stephenson Road
Locality
Colchester
Postal Code
CO4 9QR
Country
GB
Country Name
United Kingdom
Region
UKH34

Contact

Roles

supplier
tenderer

Details

Scale
large
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Title
Mid Norfolk
Status
pending
Date
16 Jan 2026, 00:00
Main Procurement Category
services
Above Threshold
Yes
Has Renewal
Yes
Assessment Summaries Date Sent
16 Jan 2026, 00:00

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
85312000
Description
Social work services without accommodation

Delivery locations

Entry 1
Region
UKH17
Country
GB
Country Name
United Kingdom

Value

Including VAT
10,715,328
Amount
8,929,440
Currency
GBP

Suppliers

Supplier 1
Id
GB-COH-04790989
Name
NORVIC HEALTHCARE (ANGLIA) LIMITED
Supplier 2
Id
GB-COH-13053234
Name
OPTIMALCAREPLUS LIMITED
Supplier 3
Id
GB-COH-04516799
Name
MANORCOURT CARE (NORFOLK) LIMITED

Standstill Period

Ends
27 Jan 2026, 23:59

Contract period

Starts
1 Apr 2026, 00:00
Ends
31 Mar 2031, 23:59
Max Extent Date
31 Mar 2036, 23:59

Renewal

Description
Contracts may be extended. The dates are an estimate. Actual start date for each lot will be determined during mobilisation.

Related lots

1

Documents

Entry 1
Id
003981-2026
Document Type
awardNotice
Notice Type
UK6
Description
Contract award notice on Find a Tender
Published
16 Jan 2026, 15:01
Format
text/html

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Due
28 Jan 2026, 23:59
Status
scheduled
Award 2
Id
2
Title
Breckland
Status
pending
Date
16 Jan 2026, 00:00
Main Procurement Category
services
Above Threshold
Yes
Has Renewal
Yes
Assessment Summaries Date Sent
16 Jan 2026, 00:00

Items

Item 1
Id
2
Related Lot
2

Additional Classifications

Entry 1
Scheme
CPV
Id
85312000
Description
Social work services without accommodation

Delivery locations

Entry 1
Region
UKH17
Country
GB
Country Name
United Kingdom

Value

Including VAT
10,344,672
Amount
8,620,560
Currency
GBP

Suppliers

Supplier 1
Id
GB-COH-08130025
Name
FIRST CHOICE HOME CARE LTD
Supplier 2
Id
GB-COH-11441962
Name
PILEA HOMECARE LTD
Supplier 3
Id
GB-COH-07462140
Name
VERITY HEALTHCARE LIMITED

Standstill Period

Ends
27 Jan 2026, 23:59

Contract period

Starts
1 Apr 2026, 00:00
Ends
31 Mar 2031, 23:59
Max Extent Date
31 Mar 2036, 23:59

Renewal

Description
The contract may be extended. The dates are an estimate. Actual start date for each lot will be determined during mobilisation.

Related lots

2

Documents

Entry 1
Id
003981-2026
Document Type
awardNotice
Notice Type
UK6
Description
Contract award notice on Find a Tender
Published
16 Jan 2026, 15:01
Format
text/html

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Due
28 Jan 2026, 23:59
Status
scheduled
Award 3
Id
3
Title
Kett's Oak
Status
pending
Date
16 Jan 2026, 00:00
Main Procurement Category
services
Above Threshold
Yes
Has Renewal
Yes
Assessment Summaries Date Sent
16 Jan 2026, 00:00

Items

Item 1
Id
3
Related Lot
3

Additional Classifications

Entry 1
Scheme
CPV
Id
85312000
Description
Social work services without accommodation

Delivery locations

Entry 1
Region
UKH17
Country
GB
Country Name
United Kingdom

Value

Including VAT
16,544,736
Amount
13,787,280
Currency
GBP

Suppliers

Supplier 1
Id
GB-COH-04320403
Name
CERA CARE OPERATIONS LIMITED
Supplier 2
Id
GB-COH-11441962
Name
PILEA HOMECARE LTD
Supplier 3
Id
GB-COH-13053234
Name
OPTIMALCAREPLUS LIMITED

Standstill Period

Ends
27 Jan 2026, 23:59

Contract period

Starts
1 Apr 2026, 00:00
Ends
31 Mar 2031, 23:59
Max Extent Date
31 Mar 2036, 23:59

Renewal

Description
The contract may be extended. The dates are an estimate. Actual start date for each lot will be determined during mobilisation.

Related lots

3

Documents

Entry 1
Id
003981-2026
Document Type
awardNotice
Notice Type
UK6
Description
Contract award notice on Find a Tender
Published
16 Jan 2026, 15:01
Format
text/html

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Due
28 Jan 2026, 23:59
Status
scheduled
Award 4
Id
4
Title
SNHIP
Status
pending
Date
16 Jan 2026, 00:00
Main Procurement Category
services
Above Threshold
Yes
Has Renewal
Yes
Assessment Summaries Date Sent
16 Jan 2026, 00:00

Items

Item 1
Id
4
Related Lot
4

Additional Classifications

Entry 1
Scheme
CPV
Id
85312000
Description
Social work services without accommodation

Delivery locations

Entry 1
Region
UKH17
Country
GB
Country Name
United Kingdom

Value

Including VAT
14,961,024
Amount
12,467,520
Currency
GBP

Suppliers

Supplier 1
Id
GB-COH-04790989
Name
NORVIC HEALTHCARE (ANGLIA) LIMITED
Supplier 2
Id
GB-COH-08130025
Name
FIRST CHOICE HOME CARE LTD
Supplier 3
Id
GB-COH-07462140
Name
VERITY HEALTHCARE LIMITED

Standstill Period

Ends
27 Jan 2026, 23:59

Contract period

Starts
1 Apr 2026, 00:00
Ends
31 Mar 2031, 23:59
Max Extent Date
31 Mar 2036, 23:59

Renewal

Description
Contract can be extended. The dates are an estimate. Actual start date for each lot will be determined during mobilisation.

Related lots

4

Documents

Entry 1
Id
003981-2026
Document Type
awardNotice
Notice Type
UK6
Description
Contract award notice on Find a Tender
Published
16 Jan 2026, 15:01
Format
text/html

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Due
28 Jan 2026, 23:59
Status
scheduled

Recorded locations

  • Buyer location · Norwich · UKH15 · NR1 2DH · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 003981-2026Contract award notice on Find a Tender ·