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PROCUREMENT OPPORTUNITY

Civica WEB EDI Renewal and Software upgrade

Regional Business Services Organisation, Procurement and Logistics Service · Transparency notice on Find a Tender

Tender information last checkedLast checked 29 Sept 2026, 23:10.

Opportunity overview

The Dental Web EDI System facilitates the submission of electronic claims by HSC Dentists across the internet in XML format to send to the new FPPS system (the backend payment processing system) and receive response from FPPS in EDIFACT format. BSO FPS currently receives 90% of all Dental claims via this method. It is a critical BSO application. EDI is a two-way message broker system between each independent dental practice management system and BSO Dental payments system. This system processes in excess of 140,000 transactions per month. If this service fails, Dental practices will not be paid and the BSO will fail in its statutory obligations as well as suffering serious reputational damage. The WebEDI application is written in VB6 and makes use of .NET Framework 2.0 C# components; both of these technologies are no longer supported. VB6 was out of support in 2008 and .NET Framework 2.0 was out of support in 2017. This currently means that no application changes can be made without first porting the application to supported technologies together with an ever-increasing risk that these out-of-date technologies could be subject to cyber-attack. The continued use of an unsupported technology framework poses an increasing risk to the organisation. This change is to migrate the WebEDI application to .NET 8 which will resolve the above concerns and minimise the risk of attack.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

CIVICA UK LIMITED

Matched by number
Published award value
£135.8k
Awarded
20 Mar 2025
Award ID
1
Status
active
Identifier
GB-COH 01628868
Location
London, UKI44, SE1 9LQ, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
DAC20033
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
BSO are seeking to rely on Schedule 5, Section 5, in relation to the public contract: (a) due to a particular supplier having intellectual property rights or other exclusive rights, only that supplier can supply the goods, services or works required. Civica, are the incumbent contractors and own the Intellectual Property Rights (IPR) on the software for Dental EDI web server in NI - they also provide this service for NHS England/Wales who use the same system.

Covered By

GPA

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure reasons

Entry 1
Id
singleSuppliersIntellectualPropertyExclusiveRights

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PWNJ-1991-NGDW
Name
Regional Business Services Organisation, Procurement and Logistics Service

Roles

buyer

Address

Region
UKN06
Country
GB
Locality
Belfast
Postal Code
BT12 6HU
Country Name
United Kingdom
Street Address
77 Boucher Crescent

Details

Classifications

Entry 1
Id
publicAuthorityCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - central government
Entry 2
Id
GB-NIR
Scheme
UK_CA_DEVOLVED_REGULATIONS
Description
Northern Irish devolved regulations apply

Identifier

Id
PWNJ-1991-NGDW
Scheme
GB-PPON

Contact

Name
Christine Hayes
Telephone
028 9536 8397
Organisation 2
Id
GB-COH-01628868
Name
CIVICA UK LIMITED

Roles

supplier

Address

Region
UKI44
Country
GB
Locality
London
Postal Code
SE1 9LQ
Country Name
United Kingdom
Street Address
Southbank Central, 30 Stamford Street

Details

Vcse
No
Scale
large
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
01628868
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PCMJ-9641-QWWM
Scheme
GB-PPON

Award information

Award 1
Id
1
Date
20 Mar 2025, 00:00
Status
active
Above Threshold
Yes
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKN
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKN
Country
GB
Country Name
United Kingdom
Entry 3
Region
UKN
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
72000000
Scheme
CPV
Description
IT services: consulting, software development, Internet and support

Value

Amount
135,779
Currency
GBP
Including VAT
162,934.8

Documents

Entry 1
Id
011798-2025
Format
text/html
Notice Type
UK5
Description
Transparency notice on Find a Tender
Document Type
awardNotice
Published
28 Mar 2025, 14:28
Entry 2
Id
011801-2025
Format
text/html
Notice Type
UK6
Description
Contract award notice on Find a Tender
Document Type
awardNotice
Published
28 Mar 2025, 14:37

Suppliers

Supplier 1
Id
GB-COH-01628868
Name
CIVICA UK LIMITED

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
9 Apr 2025, 23:59

Related lots

1

Contract period

Ends
31 Jan 2027, 23:59
Starts
10 Apr 2025, 00:00

Standstill Period

Ends
8 Apr 2025, 23:59

Contracts and changes

Entry 1
Id
1
Title
Civica WEB EDI Renewal and Software upgrade
Status
active
Award ID
1
Date Signed
9 Apr 2025, 00:00
Above Threshold
Yes
No Agreed Metrics Rationale
Not applicable

Value

Amount
135,779
Currency
GBP
Including VAT
162,934.8

Period

Ends
31 Mar 2027, 23:59
Starts
10 Apr 2025, 00:00

Documents

Entry 1
Id
016929-2025
Format
text/html
Notice Type
UK7
Description
Contract details notice on Find a Tender
Document Type
contractNotice
Published
25 Apr 2025, 10:02

Recorded locations

  • Buyer location · Belfast · UKN06 · BT12 6HU · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04fa1e-2025-04-25T10:02:19+01:00Transparency notice on Find a Tender ·