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PROCUREMENT OPPORTUNITY

24/7 Hazard Line & Emergency Call Out

Mining Remediation Authority · Preliminary market engagement notice on Find a Tender

Tender information last checkedLast checked 29 Sept 2026, 23:20.

Opportunity overview

Provision of 24/7 Hazard Line and Emergency Call-Out Service The provision of a 24/7 Hazard Line and Emergency Call-Out Service, designed to support critical operations and ensure immediate response during emergency situations. Objectives and Requirement We aim to procure a Contractor with the expertise and resources to perform the following tasks: 1. Provide a manned call-out service across the British Coalfields. 2. Deploy competent personnel to respond to coal tip, surface, or mine-related hazards within 4 hours in the specified regions. MRA employs competent staff for call outs; however, the Contractor will be required to provide personnel for coverage when necessary. 3. Manage the hazard line 24/7, ensuring immediate access to emergency response support. This was a Open Tender Procedure - Procurement Act 2023.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Mines Rescue Service Ltd

Matched by number
Published award value
£688.7k
Awarded
13 Jul 2025
Award ID
1
Status
active
Identifier
GB-COH 3147253
Location
Mansfield Woodhouse, UKF15, NG19 9AQ, United Kingdom

Classification

  • CPV71317000 — Hazard protection and control consultancy services
  • CPV79512000 — Call centre

Lots

  • Lot 1£1.5m

Documents and notices

  • Contract details notice on Find a TenderOpen source ↗
  • Contract award notice on Find a TenderOpen source ↗
  • Tender notice on Find a TenderOpen source ↗
  • Preliminary market engagement notice on Find a TenderOpen source ↗
  • eTender Registration Information Mining Remediation Authority tenders are now being undertaken by the Authority's eTender portal InBye, details of how to register are detailed below. Should you wish to participate in any electronic tender exercise you will need to register your company details, which will require the provision of some company information and agreement to terms and conditions to access the system. Use of the system is free of charge. In order to register please log on to https://inbye.coal.gov.uk/s2c/ Should you have any difficulties with this procedure, please contact Adam Beckett - adam.beckett@miningremediation.gov.ukOpen source ↗

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
CA18/2/2/58
Status
complete
Above Threshold
Yes
Procurement Method
open
Main Procurement Category
services
How to submit
Mining Remediation Authority tenders are now being undertaken by the Authority's eTender portal InBye, details of how to register are detailed below. Should you wish to participate in any electronic tender exercise you will need to register your company details, which will require the provision of some company information and agreement to terms and conditions to access the system. Use of the system is free of charge. In order to register please log on to https://inbye.coal.gov.uk/s2c/ Should you have any difficulties with this procedure, please contact Adam Beckett - adam.beckett@miningremediation.gov.uk The sending, completion and return of tenders will be undertaken electronically, the Authority will issue a letter to award the contract.
Procurement Method Details
Open procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Expected award period

Ends
30 Jun 2025, 23:59

Tender Period

Ends
2 Jun 2025, 16:00

Communication

Future Notice Date
30 Apr 2025, 23:59

Enquiry period

Ends
23 May 2025, 16:00

Submission terms

Electronic Submission Policy
allowed

Languages

en

Lots and requirements

Entry 1
Id
1
Status
complete
Has Renewal
Yes

Value

Amount
1,500,000
Currency
GBP
Including VAT
1,500,000

Renewal

Description
2 years extension available at 3 year gateway

Suitability

Sme
Yes

Award criteria

Criteria

Criterion 1
Name
Price Per Quality Point
Type
quality
Description
Price per quality point (PQP) is an evaluation technique designed to make it easier to consistently and fairly compare bids of varying quality and price. It also makes it easier for bidders to judge how they may score overall. In this approach a PQP is calculated for each bid by: • Determining the bid price; • Determining the quality score for each bid, expressed as a whole number rather than as a percentage (though the whole number may still be points out of 100); and • Dividing the bid price by the quality score to give an output price per quality point. The PQP is established by dividing each bidder's price by its quality score. This enables true comparison of what the department will pay between per quality point and bidders are not being compared against each other, but only assessed based on their own bid.

Numbers

Entry 1
Number
100
Weight
percentageExact

Contract period

Ends
30 Sept 2028, 23:59
Starts
30 Sept 2025, 00:00
Max Extent Date
30 Sept 2030, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKC
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKD
Country
GB
Country Name
United Kingdom
Entry 3
Region
UKE
Country
GB
Country Name
United Kingdom
Entry 4
Region
UKF
Country
GB
Country Name
United Kingdom
Entry 5
Region
UKG
Country
GB
Country Name
United Kingdom
Entry 6
Region
UKH
Country
GB
Country Name
United Kingdom
Entry 7
Region
UKI
Country
GB
Country Name
United Kingdom
Entry 8
Region
UKJ
Country
GB
Country Name
United Kingdom
Entry 9
Region
UKK
Country
GB
Country Name
United Kingdom
Entry 10
Region
UKL
Country
GB
Country Name
United Kingdom
Entry 11
Region
UKM
Country
GB
Country Name
United Kingdom
Entry 12
Region
UKC
Country
GB
Country Name
United Kingdom
Entry 13
Region
UKD
Country
GB
Country Name
United Kingdom
Entry 14
Region
UKE
Country
GB
Country Name
United Kingdom
Entry 15
Region
UKF
Country
GB
Country Name
United Kingdom
Entry 16
Region
UKG
Country
GB
Country Name
United Kingdom
Entry 17
Region
UKH
Country
GB
Country Name
United Kingdom
Entry 18
Region
UKI
Country
GB
Country Name
United Kingdom
Entry 19
Region
UKJ
Country
GB
Country Name
United Kingdom
Entry 20
Region
UKK
Country
GB
Country Name
United Kingdom
Entry 21
Region
UKL
Country
GB
Country Name
United Kingdom
Entry 22
Region
UKM
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
71317000
Scheme
CPV
Description
Hazard protection and control consultancy services
Entry 2
Id
79512000
Scheme
CPV
Description
Call centre

Published documents

Entry 1
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest
Entry 2
Id
A-1071
Format
application/pdf
Description
eTender Registration Information Mining Remediation Authority tenders are now being undertaken by the Authority's eTender portal InBye, details of how to register are detailed below. Should you wish to participate in any electronic tender exercise you will need to register your company details, which will require the provision of some company information and agreement to terms and conditions to access the system. Use of the system is free of charge. In order to register please log on to https://inbye.coal.gov.uk/s2c/ Should you have any difficulties with this procedure, please contact Adam Beckett - adam.beckett@miningremediation.gov.uk
Document Type
biddingDocuments
Entry 3
Id
018703-2025
Format
text/html
Notice Type
UK4
Description
Tender notice on Find a Tender
Document Type
tenderNotice
Published
2 May 2025, 11:34

Planning and budget

Documents

Entry 1
Id
011576-2025
Format
text/html
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Document Type
marketEngagementNotice
Published
27 Mar 2025, 14:19

Milestones

Entry 1
Id
engagement
Type
engagement
Status
scheduled
Due
30 Apr 2025, 23:59
Description
The Market Engagement strategy is dependent on the interest demonstrated after publication of this notice

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PRPD-5825-QDVY
Name
Mining Remediation Authority

Roles

buyer

Address

Region
UKF15
Country
GB
Locality
Nottinghamshire
Postal Code
NG18 4RG
Country Name
United Kingdom
Street Address
200 Lichfield Lane

Details

Classifications

Entry 1
Id
publicAuthorityCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - central government

Identifier

Id
PRPD-5825-QDVY
Scheme
GB-PPON

Contact

Organisation 2
Id
GB-COH-3147253
Name
Mines Rescue Service Ltd

Roles

supplier

Address

Region
UKF15
Country
GB
Locality
Mansfield Woodhouse
Postal Code
NG19 9AQ
Country Name
United Kingdom
Street Address
Leeming Lane South

Details

Vcse
No
Scale
sme
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
3147253
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PZVP-1354-LXYM
Scheme
GB-PPON

Award information

Award 1
Id
1
Date
14 Jul 2025, 00:00
Status
active
Has Renewal
Yes
Above Threshold
Yes
Main Procurement Category
services
Assessment Summaries Date Sent
14 Jul 2025, 00:00

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKC
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKD
Country
GB
Country Name
United Kingdom
Entry 3
Region
UKE
Country
GB
Country Name
United Kingdom
Entry 4
Region
UKF
Country
GB
Country Name
United Kingdom
Entry 5
Region
UKG
Country
GB
Country Name
United Kingdom
Entry 6
Region
UKH
Country
GB
Country Name
United Kingdom
Entry 7
Region
UKI
Country
GB
Country Name
United Kingdom
Entry 8
Region
UKJ
Country
GB
Country Name
United Kingdom
Entry 9
Region
UKK
Country
GB
Country Name
United Kingdom
Entry 10
Region
UKL
Country
GB
Country Name
United Kingdom
Entry 11
Region
UKM
Country
GB
Country Name
United Kingdom
Entry 12
Region
UKC
Country
GB
Country Name
United Kingdom
Entry 13
Region
UKD
Country
GB
Country Name
United Kingdom
Entry 14
Region
UKE
Country
GB
Country Name
United Kingdom
Entry 15
Region
UKF
Country
GB
Country Name
United Kingdom
Entry 16
Region
UKG
Country
GB
Country Name
United Kingdom
Entry 17
Region
UKH
Country
GB
Country Name
United Kingdom
Entry 18
Region
UKI
Country
GB
Country Name
United Kingdom
Entry 19
Region
UKJ
Country
GB
Country Name
United Kingdom
Entry 20
Region
UKK
Country
GB
Country Name
United Kingdom
Entry 21
Region
UKL
Country
GB
Country Name
United Kingdom
Entry 22
Region
UKM
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
71317000
Scheme
CPV
Description
Hazard protection and control consultancy services
Entry 2
Id
79512000
Scheme
CPV
Description
Call centre

Value

Amount
688,725
Currency
GBP
Including VAT
826,470

Renewal

Description
Contract Period: 3 + 2 Years - As stated in the ITT.

Documents

Entry 1
Id
040683-2025
Format
text/html
Notice Type
UK6
Description
Contract award notice on Find a Tender
Document Type
awardNotice
Published
17 Jul 2025, 08:13

Suppliers

Supplier 1
Id
GB-COH-3147253
Name
Mines Rescue Service Ltd

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
29 Jul 2025, 23:59

Related lots

1

Contract period

Ends
1 Oct 2028, 23:59
Starts
1 Oct 2025, 00:00
Max Extent Date
1 Oct 2030, 23:59

Standstill Period

Ends
28 Jul 2025, 23:59

Contracts and changes

Entry 1
Id
1
Title
NEC4 TSSC - 24/7 Hazard Line & Emergency Call Out
Status
active
Award ID
1
Date Signed
27 Aug 2025, 00:00
Has Renewal
Yes
Above Threshold
Yes

Value

Amount
688,725
Currency
GBP
Including VAT
826,470

Period

Ends
1 Oct 2028, 23:59
Starts
1 Oct 2025, 00:00
Max Extent Date
1 Oct 2030, 23:59

Renewal

Description
Contract period 3 + 2

Documents

Entry 1
Id
055216-2025
Format
text/html
Notice Type
UK7
Description
Contract details notice on Find a Tender
Document Type
contractNotice
Published
10 Sept 2025, 09:11

Agreed Metrics

Entry 1
Id
1
Title
Regular Performance Reviews
Description
Implement quarterly performance reporting and contract review meetings.

Observations

Entry 1
Id
frequency

Period

Duration In Months
3
Entry 2
Id
2
Title
Contingency Staffing Plans
Description
Require the contractor to maintain an on-call reserve of trained staff.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12
Entry 3
Id
3
Title
Competence & Training
Description
Mandate proof of qualifications, training records, and continuous professional development.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12

Recorded locations

  • Buyer location · Nottinghamshire · UKF15 · NG18 4RG · United Kingdom
  • Delivery location · UKC · United Kingdom
  • Delivery location · UKD · United Kingdom
  • Delivery location · UKE · United Kingdom
  • Delivery location · UKF · United Kingdom
  • Delivery location · UKG · United Kingdom
  • Delivery location · UKH · United Kingdom
  • Delivery location · UKI · United Kingdom
  • Delivery location · UKJ · United Kingdom
  • Delivery location · UKK · United Kingdom
  • Delivery location · UKL · United Kingdom
  • Delivery location · UKM · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04f98d-2025-09-10T09:11:39+01:00Preliminary market engagement notice on Find a Tender ·