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PROCUREMENT OPPORTUNITY

Good Neighbours Scheme

Newcastle City Council · compiled

Tender information last checkedLast checked 29 Sept 2026, 23:17.

Opportunity overview

The development of a Good Neighbours Scheme will build on community and neighourhood work that already exists. Using an app and working with volunteers and a referral system, people in need will receive support such as shopping, picking up prescriptions and other small tasks such as DIY, gardening or just someone who checks in for a chat, reading or writing letters. Such activities can have a huge positive impact on a person's health and wellbeing and their ability to remain at home, perhaps with a long term condition or to return home after sickness or an episode in hospital.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Volunteering Matters

Matched by number
Contract value
£150k
Awarded
Not supplied
Contract signed
1 Nov 2024
Award ID
011525-2025-C-013365-1
Status
active
Identifier
GB-COH 1435877
Location
London, UKC, E5 0PD, United Kingdom

Classification

  • CPV98000000 — Other community, social and personal services

Lots

  • ServicesValue not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-04f96f
Status
complete
Procurement Method
limited
Main Procurement Category
services
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
Volunteering Matters is currently delivering the Volunteer Support Infrastructure contract which includes the Volunteer Passport Scheme. They have established links and relationships with VCSE partners and understand the need in the city and how the Good Neighbours Scheme can be delivered to maximise impact by recruiting, supporting, training then placing volunteers to undertake simple/daily tasks in our neighbourhood areas: North, East, Inner West, Outer West.

Covered By

GPA

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Id
98000000
Scheme
CPV
Description
Other community, social and personal services

Procedure reasons

Entry 1
Id
D_REPETITION_EXISTING
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Description
New works/services, constituting a repetition of existing works/services and ordered in accordance with the strict conditions stated in the directive

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Description
Services

Award criteria

Criteria

Criterion 1
Type
price

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery Location

Description
Newcastle Upon Tyne, Tyneside

Delivery locations

Entry 1
Region
UKC
Entry 2
Region
UKD
Entry 3
Region
UKE
Entry 4
Region
UKF
Entry 5
Region
UKG
Entry 6
Region
UKH
Entry 7
Region
UKI
Entry 8
Region
UKJ
Entry 9
Region
UKK

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-44810
Name
Newcastle City Council

Roles

buyer

Address

Region
UKC22
Locality
Newcastle Upon Tyne
Postal Code
NE18QH
Country Name
United Kingdom
Street Address
Civic Centre

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
Newcastle City Council
No Identifier Rationale
notOnAnyRegister

Contact

Name
Kate Bowman
Organisation 2
Id
GB-COH-1435877
Name
Volunteering Matters

Roles

supplier

Address

Region
UKC
Locality
London
Postal Code
E5 0PD
Country Name
United Kingdom
Street Address
18-24 Lower Clapton Road

Details

Scale
large

Identifier

Id
1435877
Scheme
GB-COH
Legal Name
Volunteering Matters
Organisation 3
Id
GB-FTS-111065
Name
Newcastle City Council

Roles

reviewBody

Address

Locality
Newcastle upon Tyne
Postal Code
NE1 8QH
Country Name
United Kingdom

Identifier

Legal Name
Newcastle City Council

Award information

Award 1
Id
011525-2025-C-013365-1
Title
Good Neighbours Scheme
Status
active

Suppliers

Supplier 1
Id
GB-COH-1435877
Name
Volunteering Matters

Related lots

1

Contracts and changes

Entry 1
Id
011525-2025-C-013365-1
Title
Good Neighbours Scheme
Status
active
Award ID
011525-2025-C-013365-1
Date Signed
1 Nov 2024, 00:00

Value

Amount
150,000
Currency
GBP

Recorded locations

  • Buyer location · Newcastle Upon Tyne · UKC22 · NE18QH · United Kingdom
  • Delivery location · UKC
  • Delivery location · UKD
  • Delivery location · UKE
  • Delivery location · UKF
  • Delivery location · UKG
  • Delivery location · UKH
  • Delivery location · UKI
  • Delivery location · UKJ
  • Delivery location · UKK

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04f96f-2025-03-27T12:17:56Zcompiled ·