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PROCUREMENT OPPORTUNITY

Security Systems at Imperial War Museums (IWM)

Imperial War Museum · Tender notice on Find a Tender

Tender information last checkedLast checked 29 Sept 2026, 23:12.

Opportunity overview

IWM is tendering for a Potential Provider to provide technical security systems management, maintenance and service provision at IWM London, IWM North, IWM Duxford, Churchill War Rooms and HMS Belfast. The Potential Provider will be required to: a) Provide suitably trained and certified Lenel-accredited Master engineer employed at all times to provide the maintenance services; b)Service all Equipment in accordance with relevant British Standards applicable; c) Issue appropriate certification to satisfy regulations and standards; d) Ensure a working system that complies with those regulations and standards, and; e) Ensure that there is no loss of service or security protection to IWM.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

ZE GLOBAL LTD

Matched by number
Published award value
£1.5m
Awarded
11 Aug 2025
Award ID
1
Status
active
Identifier
GB-COH 08823169
Location
London, UKI41, N1 7GU, United Kingdom

Classification

  • CPV50610000 — Repair and maintenance services of security equipment

Lots

  • Lot 1£840k · Including VAT

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-04f8f5
Status
complete
Above Threshold
Yes
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Competitive flexible procedure

Covered By

GPA
CPTPP

Procedure

Features
Two stage procedure. Pre qualification stage using the Procurement Specific Questionnaire, followed by full tender stage.

Legal basis

Id
2023/54
Scheme
UKPGA

Expected award period

Ends
23 Jul 2025, 00:59

Tender Period

Ends
28 Apr 2025, 13:00

Submission terms

Electronic Submission Policy
allowed

Languages

en

Lots and requirements

Entry 1
Id
1
Status
complete

Value

Currency
GBP
Including VAT
840,000

Award criteria

Criteria

Criterion 1
Name
Technical
Type
quality
Description
Long criteria description

Numbers

Entry 1
Number
55
Weight
percentageExact
Criterion 2
Name
Cost
Type
cost
Description
Long criteria description

Numbers

Entry 1
Number
30
Weight
percentageExact
Criterion 3
Name
Social Value
Type
quality
Description
Long criteria description

Numbers

Entry 1
Number
10
Weight
percentageExact
Criterion 4
Name
Sustainability
Type
quality
Description
Long criteria description

Numbers

Entry 1
Number
5
Weight
percentageExact

Contract period

Ends
31 Oct 2028, 23:59
Starts
1 Nov 2025, 00:00

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
50610000
Scheme
CPV
Description
Repair and maintenance services of security equipment

Published documents

Entry 1
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest
Entry 2
Id
011334-2025
Format
text/html
Notice Type
UK4
Description
Tender notice on Find a Tender
Document Type
tenderNotice
Published
26 Mar 2025, 14:05

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PHRL-5691-LLXM
Name
Imperial War Museum

Roles

buyer

Address

Region
UKI44
Country
GB
Locality
London
Postal Code
SE1 6HZ
Country Name
United Kingdom
Street Address
Lambeth Road

Details

Classifications

Entry 1
Id
publicAuthorityCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - central government

Identifier

Id
PHRL-5691-LLXM
Scheme
GB-PPON

Contact

Name
Olly Clifford
Telephone
02074165000
Organisation 2
Id
GB-COH-08823169
Name
ZE GLOBAL LTD

Roles

supplier

Address

Region
UKI41
Country
GB
Locality
London
Postal Code
N1 7GU
Country Name
United Kingdom
Street Address
20-22 Wenlock Road

Details

Vcse
No
Scale
sme
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
08823169
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PTGP-1575-RCHR
Scheme
GB-PPON

Award information

Award 1
Id
1
Date
12 Aug 2025, 00:00
Title
Security Systems at Imperial War Museums (IWM)
Status
active
Has Renewal
Yes
Above Threshold
Yes
Main Procurement Category
services
Assessment Summaries Date Sent
12 Aug 2025, 00:00

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom
Entry 2
Region
UK
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
50610000
Scheme
CPV
Description
Repair and maintenance services of security equipment

Value

Amount
1,488,410
Currency
GBP
Including VAT
1,786,092

Renewal

Description
The option to extend by two separate respective further two-year periods (i.e. to 31st October 2030, and then to 31st October 2032). The taking up of any extension period is subject to satisfactory performance of the Contractor and at the sole discretion of IWM.

Documents

Entry 1
Id
047920-2025
Format
text/html
Notice Type
UK6
Description
Contract award notice on Find a Tender
Document Type
awardNotice
Published
12 Aug 2025, 10:50

Suppliers

Supplier 1
Id
GB-COH-08823169
Name
ZE GLOBAL LTD

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
26 Sept 2025, 23:59

Related lots

1

Contract period

Ends
31 Oct 2028, 23:59
Starts
1 Nov 2025, 00:00
Max Extent Date
31 Oct 2032, 23:59

Standstill Period

Ends
21 Aug 2025, 23:59

Contracts and changes

Entry 1
Id
1
Title
Security Systems at Imperial War Museums (IWM)
Status
active
Award ID
1
Date Signed
27 Oct 2025, 00:00
Has Renewal
Yes
Above Threshold
Yes
No Agreed Metrics Rationale
KPI's have been included , though not mandatory as contract value below £5M, including VAT.

Value

Amount
1,488,410
Currency
GBP
Including VAT
1,786,092

Period

Ends
31 Oct 2028, 23:59
Starts
1 Nov 2025, 00:00
Max Extent Date
31 Oct 2032, 23:59

Renewal

Description
The option to extend by two separate respective further two-year periods (i.e. to 31st October 2030, and then to 31st October 2032). The taking up of any extension period is subject to satisfactory performance of the Contractor and at the sole discretion of IWM.

Documents

Entry 1
Id
068698-2025
Format
text/html
Notice Type
UK7
Description
Contract details notice on Find a Tender
Document Type
contractNotice
Published
27 Oct 2025, 16:20

Recorded locations

  • Buyer location · London · UKI44 · SE1 6HZ · United Kingdom
  • Delivery location · UK · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04f8f5-2025-10-27T16:20:29ZTender notice on Find a Tender ·