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PROCUREMENT OPPORTUNITY

HF/R001 - Digital Social Care Record System

Hillcrest · compiled

Tender information last checkedLast checked 29 Sept 2026, 23:00.

Opportunity overview

Hillcrest wish to provision a Digital Care Record System software solution which standardises, streamlines and improves overall record keeping via a centralised hub.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Unicorn Training

Match pending…
Contract value
£206k
Awarded
Not supplied
Contract signed
23 Sept 2025
Award ID
060368-2025-HF/R001-1
Status
active
Location
Bournemouth, UK, BH1 3NE, United Kingdom

Classification

  • CPV48100000 — Industry specific software package

Lots

  • Hillcrest Futures works across Scotland providing a wide range of services in the areas of physical and learning disabilities, autism, and older people. Also, supporting positive mental health and wellbeing, homelessness and drug, alcohol and recovery services. We work in people’s homes, out in the community and in both temporary and supported accommodation providing support from 1 hour a week to 24 hours a day. Currently Hillcrest Futures complete a variety of electronic and paper records and documentation for all the people we support. For example, care and support plans, risk assessments, and medication records. We are seeking to procure and implement a Digital Care Record System software solution which standardises, streamlines and improves overall record keeping through providing a centralised hub of all client information and includes the following considerations: - customisable to meet our business needs - We have a diverse range of services and wish to utilise this across our organisation. - accessible - We need it to work both on and offline, as well as have an intuitive user interface which considers the varying abilities of people who use technology (user friendly). - excellent reporting functionality - We need it to be able to provide an easy mechanism for monitoring and auditing of our management information and service provision. - adhere to all our Data Protection and Cyber Security requirements - Privacy of our client information is a high priority and we need to be assured that you can protect our organisational data and ensure that only authorised individuals have access as required.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-04f832
Status
complete
Has Recurrence
Yes
Procurement Method
open
Main Procurement Category
goods
Procurement Method Details
Open procedure

Bid Opening

Date
24 Apr 2025, 12:30

Legal basis

Id
32014L0024
Scheme
CELEX

Recurrence

Description
Further notice likely to be published in 3 to 5 Years

Expected award period

Starts
24 Apr 2025, 12:30

Tender Period

Ends
24 Apr 2025, 12:00

Classification

Id
48100000
Scheme
CPV
Description
Industry specific software package

Submission terms

Languages

en

Bid Validity Period

Duration In Days
90

Submission Method

electronicSubmission

Selection criteria

Criteria

Criterion 1
Type
suitability
Description
Relevant Selection Criteria are detailed within the SPD Module where applicable, this is required to be completed as part of Tender submission.

Applies To

supplier
Criterion 2
Type
economic
Description
Relevant Selection Criteria are detailed within the SPD Module where applicable, this is required to be completed as part of Tender submission.

Applies To

supplier

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
Hillcrest Futures works across Scotland providing a wide range of services in the areas of physical and learning disabilities, autism, and older people. Also, supporting positive mental health and wellbeing, homelessness and drug, alcohol and recovery services. We work in people’s homes, out in the community and in both temporary and supported accommodation providing support from 1 hour a week to 24 hours a day. Currently Hillcrest Futures complete a variety of electronic and paper records and documentation for all the people we support. For example, care and support plans, risk assessments, and medication records. We are seeking to procure and implement a Digital Care Record System software solution which standardises, streamlines and improves overall record keeping through providing a centralised hub of all client information and includes the following considerations: - customisable to meet our business needs - We have a diverse range of services and wish to utilise this across our organisation. - accessible - We need it to work both on and offline, as well as have an intuitive user interface which considers the varying abilities of people who use technology (user friendly). - excellent reporting functionality - We need it to be able to provide an easy mechanism for monitoring and auditing of our management information and service provision. - adhere to all our Data Protection and Cyber Security requirements - Privacy of our client information is a high priority and we need to be assured that you can protect our organisational data and ensure that only authorised individuals have access as required.

Renewal

Description
3 year Contract with two 1-year Options to Extend

Award criteria

Criteria

Criterion 1
Name
Quality Questionnaire
Type
quality
Description
17.5%
Criterion 2
Name
Product Presentation
Type
quality
Description
28%
Criterion 3
Name
Requirements List
Type
quality
Description
24.5%
Criterion 4
Type
price
Description
30%

Contract period

Duration In Days
1,080

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKM
Entry 2
Region
UKM

Published documents

Entry 1
Id
technical1
Document Type
technicalSelectionCriteria

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-4911
Name
Hillcrest

Roles

buyer
centralPurchasingBody

Address

Region
UKM
Locality
Dundee
Postal Code
DD2 1EG
Country Name
United Kingdom
Street Address
1 Explorer Road

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
06
Scheme
COFOG
Description
Housing and community amenities

Identifier

Legal Name
Hillcrest

Contact

Telephone
+44 382564700
Organisation 2
Id
GB-FTS-23874
Name
Dundee Sheriff Court

Roles

reviewBody

Address

Locality
Dundee
Country Name
United Kingdom

Identifier

Legal Name
Dundee Sheriff Court
Organisation 3
Id
GB-FTS-162226
Name
Unicorn Training

Roles

supplier

Address

Region
UK
Locality
Bournemouth
Postal Code
BH1 3NE
Country Name
United Kingdom
Street Address
Telephone House, , 17 Christchurch Road

Details

Scale
large

Identifier

Legal Name
Unicorn Training

Contact

Telephone
+44 8456453300

Award information

Award 1
Id
060368-2025-HF/R001-1
Status
active

Suppliers

Supplier 1
Id
GB-FTS-162226
Name
Unicorn Training

Related lots

1

Contracts and changes

Entry 1
Id
060368-2025-HF/R001-1
Status
active
Award ID
060368-2025-HF/R001-1
Date Signed
24 Sept 2025, 00:00

Value

Amount
206,000
Currency
GBP

Recorded locations

  • Buyer location · Dundee · UKM · DD2 1EG · United Kingdom
  • Delivery location · UKM

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04f832-2025-09-29T09:46:41+01:00compiled ·