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PROCUREMENT OPPORTUNITY

Student Recruitment Services in Sub Saharan Africa

LONDON METROPOLITAN UNIVERSITY · Preliminary market engagement notice on Find a Tender

Tender information last checkedLast checked 29 Sept 2026, 22:59.

Opportunity overview

The successful supplier will aim to deliver student recruitment and conversion services for prospective undergraduate and postgraduate students from Sub-Saharan Africa. This includes managing enquiries, applications, offers, and acceptances, while ensuring compliance and performance of London Met's agent network in the region.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Grok Global Services Inc

No match
Published award value
£350k
Awarded
2 Sept 2025
Award ID
1
Status
active
Identifier
GB-PPON PCBH-1337-WDXX
Location
New York, US, 11217, United States

Classification

  • CPV79600000 — Recruitment services

Lots

  • Lot 1£375k

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
LMU2025-1856
Status
complete
Above Threshold
Yes
Procurement Method
open
Main Procurement Category
services
How to submit
This has to be submitted via our Oracle Tendering Portal, please contact me and I will send you and invitation to the system (r.bushell@londonmet.ac.uk) https://iaetme.fa.ocs.oraclecloud.com/
Procurement Method Details
Open procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Expected award period

Ends
21 Aug 2025, 23:59

Tender Period

Ends
6 Jun 2025, 12:00

Communication

Future Notice Date
31 Mar 2025, 23:59

Enquiry period

Ends
26 May 2025, 17:00

Submission terms

Electronic Submission Policy
allowed

Languages

en

Lots and requirements

Entry 1
Id
1
Status
complete
Has Renewal
Yes

Value

Amount
375,000
Currency
GBP
Including VAT
450,000

Renewal

Description
Contract is in a 1+1 format upon the expiry of the original term

Award criteria

Criteria

Criterion 1
Name
Price
Type
cost
Description
1.13.2.1 The Participant submitting a compliant tender with the lowest price will receive an unweighted score of 100. 1.13.2.2 The unweighted scores of each other tender will be calculated based on the formula a/b* 100 where a is the price of the lowest compliant tender and b is the price submitted by the Participant under evaluation. Results will be rounded to 2 decimal places. 1.13.2.3 Each Participant's marks will be weighted to 45%.

Numbers

Entry 1
Number
45
Weight
percentageExact
Criterion 2
Name
Quality
Type
quality
Description
1.14.1 Participants must submit a single response to each of the questions listed in the Technical Questionnaire document enclosed at Schedule 8. For each question, only the information you provide specifically within that specific single question will be considered in evaluating your answer to that particular question. Any documentation uploaded elsewhere, or information not detailed within that single question response document, will not be considered in the evaluation of that question.

Numbers

Entry 1
Number
50
Weight
percentageExact
Criterion 3
Name
Community Benefits
Type
quality
Description
1.15.1 The Authority aims to secure broader public benefits from the contracts it enters into, through an approach that seeks to reward socially responsible enterprises and those willing to deliver wider benefits through their contracts with the Authority. 1.15.2 The Authority has included at Schedule 9 a Community Benefits Menu which sets out community benefits relevant to the Contract. In order to achieve any score under this clause Participants must offer a package of community benefits from the menu with a total aggregate number of community benefit points at least equal to the minimum number of points specified in the menu. The Participant's community benefits score will then be evaluated based on the Participant's proposed methodology for delivering those community benefits, according to the following evaluation methodology:

Numbers

Entry 1
Number
5
Weight
percentageExact

Contract period

Ends
30 Nov 2028, 23:59
Starts
1 Dec 2025, 00:00
Max Extent Date
30 Nov 2030, 23:59

Selection criteria

Criteria

Criterion 1
Type
economic
Description
This is set out in the PSQ document

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
AO
Country
AO
Country Name
Angola
Entry 2
Region
BJ
Country
BJ
Country Name
Benin
Entry 3
Region
BW
Country
BW
Country Name
Botswana
Entry 4
Region
BF
Country
BF
Country Name
Burkina Faso
Entry 5
Region
BI
Country
BI
Country Name
Burundi
Entry 6
Region
CM
Country
CM
Country Name
Cameroon
Entry 7
Region
CV
Country
CV
Country Name
Cape Verde
Entry 8
Region
CF
Country
CF
Country Name
Central African Republic
Entry 9
Region
TD
Country
TD
Country Name
Chad
Entry 10
Region
KM
Country
KM
Country Name
Comoros
Entry 11
Region
CG
Country
CG
Country Name
Congo
Entry 12
Region
CD
Country
CD
Country Name
Congo (Democratic Republic)
Entry 13
Region
DJ
Country
DJ
Country Name
Djibouti
Entry 14
Region
EG
Country
EG
Country Name
Egypt
Entry 15
Region
GQ
Country
GQ
Country Name
Equatorial Guinea
Entry 16
Region
ER
Country
ER
Country Name
Eritrea
Entry 17
Region
EE
Country
EE
Country Name
Estonia
Entry 18
Region
GA
Country
GA
Country Name
Gabon
Entry 19
Region
GH
Country
GH
Country Name
Ghana
Entry 20
Region
GN
Country
GN
Country Name
Guinea
Entry 21
Region
GW
Country
GW
Country Name
Guinea-Bissau
Entry 22
Region
KE
Country
KE
Country Name
Kenya
Entry 23
Region
LS
Country
LS
Country Name
Lesotho
Entry 24
Region
LR
Country
LR
Country Name
Liberia
Entry 25
Region
MG
Country
MG
Country Name
Madagascar
Entry 26
Region
MW
Country
MW
Country Name
Malawi
Entry 27
Region
ML
Country
ML
Country Name
Mali
Entry 28
Region
MR
Country
MR
Country Name
Mauritania
Entry 29
Region
MU
Country
MU
Country Name
Mauritius
Entry 30
Region
MZ
Country
MZ
Country Name
Mozambique
Entry 31
Region
NA
Country
NA
Country Name
Namibia
Entry 32
Region
NE
Country
NE
Country Name
Niger
Entry 33
Region
NG
Country
NG
Country Name
Nigeria
Entry 34
Region
RW
Country
RW
Country Name
Rwanda
Entry 35
Region
ST
Country
ST
Country Name
Sao Tome and Principe
Entry 36
Region
SN
Country
SN
Country Name
Senegal
Entry 37
Region
SC
Country
SC
Country Name
Seychelles
Entry 38
Region
SL
Country
SL
Country Name
Sierra Leone
Entry 39
Region
SO
Country
SO
Country Name
Somalia
Entry 40
Region
ZA
Country
ZA
Country Name
South Africa
Entry 41
Region
SS
Country
SS
Country Name
South Sudan
Entry 42
Region
SD
Country
SD
Country Name
Sudan
Entry 43
Region
TZ
Country
TZ
Country Name
Tanzania
Entry 44
Region
GM
Country
GM
Country Name
The Gambia
Entry 45
Region
TG
Country
TG
Country Name
Togo
Entry 46
Region
UG
Country
UG
Country Name
Uganda
Entry 47
Region
ZM
Country
ZM
Country Name
Zambia
Entry 48
Region
ZW
Country
ZW
Country Name
Zimbabwe
Entry 49
Region
UK
Country
GB
Country Name
United Kingdom
Entry 50
Region
AO
Country
AO
Country Name
Angola
Entry 51
Region
BJ
Country
BJ
Country Name
Benin
Entry 52
Region
BW
Country
BW
Country Name
Botswana
Entry 53
Region
BF
Country
BF
Country Name
Burkina Faso
Entry 54
Region
BI
Country
BI
Country Name
Burundi
Entry 55
Region
CM
Country
CM
Country Name
Cameroon
Entry 56
Region
CF
Country
CF
Country Name
Central African Republic
Entry 57
Region
TD
Country
TD
Country Name
Chad
Entry 58
Region
CG
Country
CG
Country Name
Congo
Entry 59
Region
CD
Country
CD
Country Name
Congo (Democratic Republic)
Entry 60
Region
DJ
Country
DJ
Country Name
Djibouti
Entry 61
Region
GQ
Country
GQ
Country Name
Equatorial Guinea
Entry 62
Region
ER
Country
ER
Country Name
Eritrea
Entry 63
Region
SZ
Country
SZ
Country Name
Eswatini
Entry 64
Region
ET
Country
ET
Country Name
Ethiopia
Entry 65
Region
GA
Country
GA
Country Name
Gabon
Entry 66
Region
GH
Country
GH
Country Name
Ghana
Entry 67
Region
GN
Country
GN
Country Name
Guinea
Entry 68
Region
GW
Country
GW
Country Name
Guinea-Bissau
Entry 69
Region
KE
Country
KE
Country Name
Kenya
Entry 70
Region
LS
Country
LS
Country Name
Lesotho
Entry 71
Region
LR
Country
LR
Country Name
Liberia
Entry 72
Region
MG
Country
MG
Country Name
Madagascar
Entry 73
Region
MW
Country
MW
Country Name
Malawi
Entry 74
Region
ML
Country
ML
Country Name
Mali
Entry 75
Region
MR
Country
MR
Country Name
Mauritania
Entry 76
Region
MU
Country
MU
Country Name
Mauritius
Entry 77
Region
MZ
Country
MZ
Country Name
Mozambique
Entry 78
Region
NA
Country
NA
Country Name
Namibia
Entry 79
Region
NE
Country
NE
Country Name
Niger
Entry 80
Region
NG
Country
NG
Country Name
Nigeria
Entry 81
Region
RW
Country
RW
Country Name
Rwanda
Entry 82
Region
ST
Country
ST
Country Name
Sao Tome and Principe
Entry 83
Region
SN
Country
SN
Country Name
Senegal
Entry 84
Region
SC
Country
SC
Country Name
Seychelles
Entry 85
Region
SL
Country
SL
Country Name
Sierra Leone
Entry 86
Region
SO
Country
SO
Country Name
Somalia
Entry 87
Region
ZA
Country
ZA
Country Name
South Africa
Entry 88
Region
SS
Country
SS
Country Name
South Sudan
Entry 89
Region
SD
Country
SD
Country Name
Sudan
Entry 90
Region
GM
Country
GM
Country Name
The Gambia
Entry 91
Region
TG
Country
TG
Country Name
Togo
Entry 92
Region
UG
Country
UG
Country Name
Uganda
Entry 93
Region
ZM
Country
ZM
Country Name
Zambia
Entry 94
Region
ZW
Country
ZW
Country Name
Zimbabwe

Additional Classifications

Entry 1
Id
79600000
Scheme
CPV
Description
Recruitment services

Published documents

Entry 1
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest
Entry 2
Id
017296-2025
Format
text/html
Notice Type
UK4
Description
Tender notice on Find a Tender
Document Type
tenderNotice
Published
28 Apr 2025, 13:14

Planning and budget

Documents

Entry 1
Id
010949-2025
Format
text/html
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Document Type
marketEngagementNotice
Published
24 Mar 2025, 15:15

Milestones

Entry 1
Id
engagement
Type
engagement
Status
scheduled
Due
31 Mar 2025, 23:59
Description
The Tender will launched week commencing 31st March 2025- 4th April 2025. If you would be interested in participating in this Tender please sign up to the link below to gain access to our Oracle tendering platform, where all tender response document will be located. https://iaetme.fa.ocs.oraclecloud.com/fscmUI/redwood/supplier-registration/register-supplier/register-supplier-verification?id=Jqjdl142fgSWRrkr7zVte05ynD6OnVr4QvvR1Npz2r4eLs/0IaO1sPQhtw== To complete your registration or for further information please contact: strategic-procurement@londonmet.ac.uk

Buyer, suppliers and contacts

Organisation 1
Id
GB-COH-00974438
Name
LONDON METROPOLITAN UNIVERSITY

Roles

buyer

Address

Region
UKI43
Country
GB
Locality
London
Postal Code
N7 8DB
Country Name
United Kingdom
Street Address
London Metropolitan University

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
00974438
Scheme
GB-COH

Contact

Name
International Student Recruitment Sub -Saharan Africa

Additional Identifiers

Entry 1
Id
PWRV-6768-MQCM
Scheme
GB-PPON
Organisation 2
Id
GB-PPON-PCBH-1337-WDXX
Name
Grok Global Services Inc

Roles

supplier

Address

Region
US
Country
US
Locality
New York
Postal Code
11217
Country Name
United States
Street Address
Suite 916, 535 Dean Street Brooklyn

Details

Vcse
No
Scale
sme
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
PCBH-1337-WDXX
Scheme
GB-PPON

Contact

Award information

Award 1
Id
1
Date
3 Sept 2025, 00:00
Title
Student Recruitment Sub Saharan Africa
Status
active
Has Renewal
Yes
Above Threshold
Yes
Main Procurement Category
services
Assessment Summaries Date Sent
3 Sept 2025, 00:00

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom
Entry 2
Region
UK
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
79600000
Scheme
CPV
Description
Recruitment services

Value

Amount
350,000
Currency
GBP
Including VAT
420,000

Renewal

Description
The Contract may be extended beyond the Initial Term on a maximum of 2 (two) occasions, for a period of up to 1 (one) year on each occasion (each a "Renewal Period") at the Authority's sole discretion, by the Authority giving the Contractor not less than 1 (one) months' notice prior to the expiry of the Initial Term or the Renewal Period (as applicable).

Documents

Entry 1
Id
053647-2025
Format
text/html
Notice Type
UK6
Description
Contract award notice on Find a Tender
Document Type
awardNotice
Published
3 Sept 2025, 15:59

Suppliers

Supplier 1
Id
GB-PPON-PCBH-1337-WDXX
Name
Grok Global Services Inc

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
30 Sept 2025, 23:59

Related lots

1

Contract period

Ends
30 Nov 2028, 23:59
Starts
1 Dec 2025, 00:00
Max Extent Date
30 Nov 2030, 23:59

Standstill Period

Ends
12 Sept 2025, 23:59

Contracts and changes

Entry 1
Id
1
Title
Student Recruitment Services in Sub Saharan Africa
Status
active
Award ID
1
Date Signed
26 Nov 2025, 00:00
Has Renewal
Yes
Above Threshold
Yes

Value

Amount
350,000
Currency
GBP
Including VAT
420,000

Period

Ends
30 Nov 2028, 23:59
Starts
1 Dec 2025, 00:00
Max Extent Date
30 Nov 2030, 23:59

Renewal

Description
By mutual agreement, as these elements were incorporated into the original tendered contract structure.

Documents

Entry 1
Id
077968-2025
Format
text/html
Notice Type
UK7
Description
Contract details notice on Find a Tender
Document Type
contractNotice
Published
28 Nov 2025, 10:13

Agreed Metrics

Entry 1
Id
1
Title
Conversion rates, enquiry to application and offer to enrolment

Observations

Entry 1
Id
frequency

Period

Duration In Months
4
Entry 2
Id
2
Title
Enquiry management

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 3
Id
3
Title
Agent management and handling

Observations

Entry 1
Id
frequency

Period

Duration In Months
12
Entry 4
Id
4
Title
Operational Activity Turnaround
Entry 5
Id
5
Title
CAS issuance

Observations

Entry 1
Id
frequency

Period

Duration In Months
4
Entry 6
Id
6
Title
Visa issuance

Observations

Entry 1
Id
frequency

Period

Duration In Months
4
Entry 7
Id
7
Title
Operation and management of services

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 8
Id
8
Title
Resolution of incidents

Observations

Entry 1
Id
frequency

Period

Duration In Months
1

Recorded locations

  • Buyer location · London · UKI43 · N7 8DB · United Kingdom
  • Delivery location · AO · Angola
  • Delivery location · BF · Burkina Faso
  • Delivery location · BI · Burundi
  • Delivery location · BJ · Benin
  • Delivery location · BW · Botswana
  • Delivery location · CD · Congo (Democratic Republic)
  • Delivery location · CF · Central African Republic
  • Delivery location · CG · Congo
  • Delivery location · CM · Cameroon
  • Delivery location · CV · Cape Verde
  • Delivery location · DJ · Djibouti
  • Delivery location · EE · Estonia
  • Delivery location · EG · Egypt
  • Delivery location · ER · Eritrea
  • Delivery location · ET · Ethiopia
  • Delivery location · GA · Gabon
  • Delivery location · GH · Ghana
  • Delivery location · GM · The Gambia
  • Delivery location · GN · Guinea
  • Delivery location · GQ · Equatorial Guinea
  • Delivery location · GW · Guinea-Bissau
  • Delivery location · KE · Kenya
  • Delivery location · KM · Comoros
  • Delivery location · LR · Liberia
  • Delivery location · LS · Lesotho
  • Delivery location · MG · Madagascar
  • Delivery location · ML · Mali
  • Delivery location · MR · Mauritania
  • Delivery location · MU · Mauritius
  • Delivery location · MW · Malawi
  • Delivery location · MZ · Mozambique
  • Delivery location · NA · Namibia
  • Delivery location · NE · Niger
  • Delivery location · NG · Nigeria
  • Delivery location · RW · Rwanda
  • Delivery location · SC · Seychelles
  • Delivery location · SD · Sudan
  • Delivery location · SL · Sierra Leone
  • Delivery location · SN · Senegal
  • Delivery location · SO · Somalia
  • Delivery location · SS · South Sudan
  • Delivery location · ST · Sao Tome and Principe
  • Delivery location · SZ · Eswatini
  • Delivery location · TD · Chad
  • Delivery location · TG · Togo
  • Delivery location · TZ · Tanzania
  • Delivery location · UG · Uganda
  • Delivery location · UK · United Kingdom
  • Delivery location · ZA · South Africa
  • Delivery location · ZM · Zambia
  • Delivery location · ZW · Zimbabwe

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04f803-2025-11-28T10:13:18ZPreliminary market engagement notice on Find a Tender ·