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PROCUREMENT OPPORTUNITY

CRM SYSTEM

College of West Anglia · compiled

Tender information last checkedLast checked 29 Sept 2026, 22:59.

Opportunity overview

Support services for Hubspot

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Babelquest Services

Matched by number
Contract value
£218.8k
Awarded
Not supplied
Contract signed
24 Mar 2025
Award ID
010948-2025-1
Status
active
Identifier
GB-COH 07190490
Location
Abingdon, UKJ, OX14 3PX, United Kingdom

Classification

  • CPV72261000 — Software support services

Lots

  • A bespoke solution to connect our student journey into a single platform based on the supplier's existing HubSpot Education Framework, and customise it to connect to other College systems to enable secure data sharing with different departments, including B2B, Higher Education, Apprenticeships, Events and alumni management.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-04f802
Status
complete
Procurement Method
limited
Main Procurement Category
services
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
This is a bespoke solution to connect our student journey into a single platform based on their existing HubSpot Education Framework, and customise it to connect to other college systems to enable secure data sharing with different departments, including B2B, Higher Education, Apprenticeships, Events and alumni management. Single Supplier Technical Reasons: . The HubSpot licence cost is the same regardless of whether it is contracted with BabelQuest, directly with HubSpot, or via another HubSpot Solutions Partner. The services element of the solution offered by BabelQuest has been designed specifically for CWA, and based on an existing Education-specific framework that they have developed and deployed at other institutions, and this represents a saving for the college compared with designing these implementation and support services from scratch. BabelQuest has a proven methodology for the technical design, implementation, testing, training, launch and ongoing managed service for support and enhancement of the specific HubSpot-based solution the college requires. They are the only UK-based HubSpot Solutions Partner with this proven capability in the education sector and the only HubSpot partner approved by CCS on G-Cloud-14

Covered By

GPA

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Id
72261000
Scheme
CPV
Description
Software support services

Procedure reasons

Entry 1
Id
D_TECHNICAL
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Description
The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Description
A bespoke solution to connect our student journey into a single platform based on the supplier's existing HubSpot Education Framework, and customise it to connect to other College systems to enable secure data sharing with different departments, including B2B, Higher Education, Apprenticeships, Events and alumni management.

Award criteria

Criteria

Criterion 1
Type
price

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKC
Entry 2
Region
UKD
Entry 3
Region
UKE
Entry 4
Region
UKF
Entry 5
Region
UKG
Entry 6
Region
UKH
Entry 7
Region
UKI
Entry 8
Region
UKJ
Entry 9
Region
UKK

Additional Classifications

Entry 1
Id
72261000
Scheme
CPV
Description
Software support services

Buyer, suppliers and contacts

Organisation 1
Id
GB-UKPRN-10007916
Name
College of West Anglia

Roles

buyer

Address

Region
UKH
Locality
Kings Lynn
Postal Code
PE30 2QW
Country Name
United Kingdom
Street Address
Tennyson Avenue

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
09
Scheme
COFOG
Description
Education

Identifier

Id
10007916
Scheme
GB-UKPRN
Legal Name
College of West Anglia

Contact

Name
Fatima Bensihem
Telephone
+44 1553815422
Organisation 2
Id
GB-COH-07190490
Name
Babelquest Services

Roles

supplier

Address

Region
UKJ
Locality
Abingdon
Postal Code
OX14 3PX
Country Name
United Kingdom

Details

Scale
sme

Identifier

Id
07190490
Scheme
GB-COH
Legal Name
Babelquest Services
Organisation 3
Id
GB-FTS-141587
Name
College of West Anglia

Roles

reviewBody

Address

Locality
Kings Lynn
Country Name
United Kingdom

Identifier

Legal Name
College of West Anglia

Award information

Award 1
Id
010948-2025-1
Status
active

Suppliers

Supplier 1
Id
GB-COH-07190490
Name
Babelquest Services

Related lots

1

Contracts and changes

Entry 1
Id
010948-2025-1
Status
active
Award ID
010948-2025-1
Date Signed
24 Mar 2025, 00:00

Value

Amount
218,764.8
Currency
GBP

Recorded locations

  • Buyer location · Kings Lynn · UKH · PE30 2QW · United Kingdom
  • Delivery location · UKC
  • Delivery location · UKD
  • Delivery location · UKE
  • Delivery location · UKF
  • Delivery location · UKG
  • Delivery location · UKH
  • Delivery location · UKI
  • Delivery location · UKJ
  • Delivery location · UKK

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04f802-2025-03-24T15:13:29Zcompiled ·