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PROCUREMENT OPPORTUNITY

CRM System

College of West Anglia · Transparency notice on Find a Tender

Tender information last checkedLast checked 29 Sept 2026, 22:59.

Opportunity overview

Hubspot CRM System being delivered and supported by Babelquest Services

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

BabelQuest Services

Matched by number
Published award value
£313.7k
Awarded
Not supplied
Award ID
1
Status
pending
Identifier
GB-COH 07190490
Location
Abingdon, UKJ14, OX14 3PX, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-04f801
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
Prototype and Development: This is a bespoke solution to connect our student journey into a single platform based on their existing HubSpot Education Framework, and customise it to connect to other college systems to enable secure data sharing with different departments, including B2B, Higher Education, Apprenticeships, Events and alumni management. Single Supplier Technical Reasons: . The HubSpot licence cost is the same regardless of whether it is contracted with BabelQuest, directly with HubSpot, or via another HubSpot Solutions Partner. The services element of the solution offered by BabelQuest has been designed specifically for CWA, and based on an existing Education-specific framework that they have developed and deployed at other institutions, and this represents a saving for the college compared with designing these implementation and support services from scratch. BabelQuest has a proven methodology for the technical design, implementation, testing, training, launch and ongoing managed service for support and enhancement of the specific HubSpot-based solution the college requires. They are the only UK-based HubSpot Solutions Partner with this proven capability in the education sector and the only HubSpot partner approved by CCS on G-Cloud-14

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure reasons

Entry 1
Id
prototypesDevelopment
Entry 2
Id
singleSuppliersTechnicalReasons

Lots and requirements

Entry 1
Id
1
Status
complete

Suitability

Sme
Yes

Published documents

Entry 1
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest

Buyer, suppliers and contacts

Organisation 1
Id
GB-UKPRN-10007916
Name
College of West Anglia

Roles

buyer

Address

Region
UKH16
Country
GB
Locality
King's Lynn
Postal Code
PE30 2QW
Country Name
United Kingdom
Street Address
Tennyson Avenue

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
10007916
Scheme
GB-UKPRN

Contact

Name
Fatima Bensihem
Telephone
+441553815422

Additional Identifiers

Entry 1
Id
PHMP-5191-QLGZ
Scheme
GB-PPON
Organisation 2
Id
GB-COH-07190490
Name
BabelQuest Services

Roles

supplier

Address

Region
UKJ14
Country
GB
Locality
Abingdon
Postal Code
OX14 3PX
Country Name
United Kingdom
Street Address
9 Vineyard Chambers, Vineyard

Details

Vcse
No
Scale
sme

Identifier

Id
07190490
Scheme
GB-COH

Contact

Award information

Award 1
Id
1
Status
pending
Above Threshold
Yes
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKC
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKD
Country
GB
Country Name
United Kingdom
Entry 3
Region
UKE
Country
GB
Country Name
United Kingdom
Entry 4
Region
UKF
Country
GB
Country Name
United Kingdom
Entry 5
Region
UKG
Country
GB
Country Name
United Kingdom
Entry 6
Region
UKH
Country
GB
Country Name
United Kingdom
Entry 7
Region
UKI
Country
GB
Country Name
United Kingdom
Entry 8
Region
UKJ
Country
GB
Country Name
United Kingdom
Entry 9
Region
UKK
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
72261000
Scheme
CPV
Description
Software support services

Value

Amount
313,692.4
Currency
GBP
Including VAT
376,430.88

Documents

Entry 1
Id
010947-2025
Format
text/html
Notice Type
UK5
Description
Transparency notice on Find a Tender
Document Type
awardNotice
Published
24 Mar 2025, 15:12

Suppliers

Supplier 1
Id
GB-COH-07190490
Name
BabelQuest Services

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
3 Apr 2025, 23:59

Related lots

1

Contract period

Ends
3 Apr 2029, 23:59
Starts
4 Apr 2025, 00:00

Recorded locations

  • Buyer location · King's Lynn · UKH16 · PE30 2QW · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04f801-2025-03-24T15:12:39ZTransparency notice on Find a Tender ·