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PROCUREMENT OPPORTUNITY

Website Development, Maintenance and Hosting Framework

Highlands and Islands Enterprise · compiled

Tender information last checkedLast checked 29 Sept 2026, 22:54.

Opportunity overview

THIS IS A CONTRACT AWARD NOTICE AND AS SUCH THE PROCUREMENT PROCESS IS COMPLETE. Highlands and Islands Enterprise (HIE) is seeking to appoint a suitably qualified supplier to further develop, maintain and host its suite of websites on the Umbraco content management system. This Framework is being procured for Highlands and Islands Enterprise (HIE) and on behalf of Wave Energy Scotland (WES), Orkney Research and Innovation Campus (ORIC) and any other Contracting Authority wholly or partly under the control of, or funded by HIE, WES or ORIC, at any point during the term of this Framework, subject to case-by-case approval by HIE. These services will be required from 1 August 2025 for an initial period of 3 years (unless terminated in accordance with the provisions of the Framework agreement) with HIE having the option to extend for a period or periods together not exceeding 1 year following the Initial Term.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Classification

  • CPV72413000 — World wide web (www) site design services
  • CPV72200000 — Software programming and consultancy services
  • CPV72210000 — Programming services of packaged software products
  • CPV72212480 — Sales, marketing and business intelligence software development services
  • CPV72230000 — Custom software development services
  • CPV72240000 — Systems analysis and programming services
  • CPV72250000 — System and support services
  • CPV72300000 — Data services
  • CPV72400000 — Internet services
  • CPV72410000 — Provider services
  • CPV72415000 — World wide web (www) site operation host services
  • CPV72416000 — Application service providers
  • CPV72420000 — Internet development services
  • CPV72421000 — Internet or intranet client application development services
  • CPV79342000 — Marketing services
  • CPV79413000 — Marketing management consultancy services

Lots

  • This framework will support the ongoing evolution of our websites. The key tasks under the framework are: 1.Hosting 2.Transfer of existing websites 3.Website planning, scoping, design and build 4.Aftercare – maintenance, support and upgrades 5.Project management and reporting 6.Code red 7.Usability, accessibility and testing 8.Website sustainability 9.Strategic campaign planning and delivery 10.Metrics and optimisation The 3-year budget, excluding VAT but inclusive of travel and subsistence, currently available to deliver these services is between GBP 526,000 and GBP 880,200. Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015.£1.2m

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
FTS 043
Status
complete
Has Recurrence
Yes
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Covered By

GPA

Bid Opening

Date
14 May 2025, 12:00

Legal basis

Id
32014L0024
Scheme
CELEX

Recurrence

Description
HIE reserves the right to re-tender for these services upon termination of the framework or at the end of the Framework, including any extension period.

Techniques

Has Framework Agreement
Yes

Framework Agreement

Maximum Participants
1

Expected award period

Starts
14 May 2025, 12:00

Tender Period

Ends
14 May 2025, 12:00

Contract terms

Has Electronic Payment
Yes
Has Electronic Ordering
Yes
Electronic Invoicing Policy
allowed

Classification

Id
72413000
Scheme
CPV
Description
World wide web (www) site design services

Submission terms

Languages

en

Bid Validity Period

Duration In Days
90

Submission Method

electronicSubmission

Other Requirements

Requires Staff Names And Qualifications
Yes

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
Yes
Has Renewal
Yes
Description
This framework will support the ongoing evolution of our websites. The key tasks under the framework are: 1.Hosting 2.Transfer of existing websites 3.Website planning, scoping, design and build 4.Aftercare – maintenance, support and upgrades 5.Project management and reporting 6.Code red 7.Usability, accessibility and testing 8.Website sustainability 9.Strategic campaign planning and delivery 10.Metrics and optimisation The 3-year budget, excluding VAT but inclusive of travel and subsistence, currently available to deliver these services is between GBP 526,000 and GBP 880,200. Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Value

Amount
1,173,600
Currency
GBP

Options

Description
HIE reserves the right, on giving reasonable written notice from time to time, to require changes to the Services (whether by way of the removal of Services, the addition of new Services such as a business need, or increasing or decreasing the Services or specifying the order in which the Services are to be performed or the locations where the Services are to be provided). HIE shall not require any such change other than where it is permitted by Regulation 72 of the Public Contracts (Scotland) Regulations 2015. Examples of contract modification include but are not limited to: - To provide for additional services by the original supplier that have become necessary and were not included in the initial procurement. - Where services/part of the service provided can be delivered inhouse by HIE/HIE shared IT services and no longer necessitate outsourcing. - Where changes to available technology mean that one or more of the Contracting Authorities considers that it would benefit from additional Services of a similar character to the Services. - Where one or more of the Contracting Authorities requires additional Services as a result of changes in Scottish Government policy or as a result of a direction given to them by the Scottish Government.

Renewal

Description
The framework will be awarded for an initial period of 3 year with HIE having the option to extend for a period or periods together not exceeding 12 months following the Initial Term.

Award criteria

Criteria

Criterion 1
Name
Q1 Umbraco and Microsoft Developers
Type
quality
Description
pass/fail
Criterion 2
Name
Q2 Prompt Payment Standard Clause
Type
quality
Description
pass/fail
Criterion 3
Name
Q3 Cyber Security
Type
quality
Description
pass/fail
Criterion 4
Name
Q4 Hosting location – UK servers only
Type
quality
Description
pass/fail
Criterion 5
Name
Q5 Implementation, management and delivery methodology – HOSTING
Type
quality
Description
18%
Criterion 6
Name
Q6 Implementation, management and delivery methodology –WEBSITE
Type
quality
Description
18%
Criterion 7
Name
Q7 Management and Delivery Team
Type
quality
Description
10%
Criterion 8
Name
Q8 Inverness Campus Project
Type
quality
Description
12%
Criterion 9
Name
Q9 Fair Work
Type
quality
Description
5%
Criterion 10
Name
Q10 Monitoring and Reporting of Community Benefits
Type
quality
Description
2%
Criterion 11
Type
price
Description
40%

Contract period

Duration In Days
1,440

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKM
Entry 2
Region
UKM

Additional Classifications

Entry 1
Id
72415000
Scheme
CPV
Description
World wide web (www) site operation host services
Entry 2
Id
72200000
Scheme
CPV
Description
Software programming and consultancy services
Entry 3
Id
72230000
Scheme
CPV
Description
Custom software development services
Entry 4
Id
72250000
Scheme
CPV
Description
System and support services
Entry 5
Id
72240000
Scheme
CPV
Description
Systems analysis and programming services
Entry 6
Id
72300000
Scheme
CPV
Description
Data services
Entry 7
Id
72400000
Scheme
CPV
Description
Internet services
Entry 8
Id
72416000
Scheme
CPV
Description
Application service providers
Entry 9
Id
72420000
Scheme
CPV
Description
Internet development services
Entry 10
Id
72421000
Scheme
CPV
Description
Internet or intranet client application development services
Entry 11
Id
72212480
Scheme
CPV
Description
Sales, marketing and business intelligence software development services
Entry 12
Id
72210000
Scheme
CPV
Description
Programming services of packaged software products
Entry 13
Id
79342000
Scheme
CPV
Description
Marketing services
Entry 14
Id
79413000
Scheme
CPV
Description
Marketing management consultancy services
Entry 15
Id
72410000
Scheme
CPV
Description
Provider services

Published documents

Entry 1
Id
economic1
Document Type
economicSelectionCriteria
Entry 2
Id
technical1
Document Type
technicalSelectionCriteria

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-1479
Name
Highlands and Islands Enterprise

Roles

buyer

Address

Region
UKM6
Locality
Inverness
Postal Code
IV2 5NA
Country Name
United Kingdom
Street Address
An Lòchran, 10 Inverness Campus

Details

Classifications

Entry 1
Id
REGIONAL_AGENCY
Scheme
TED_CA_TYPE
Description
Regional or local agency/office
Entry 2
Id
04
Scheme
COFOG
Description
Economic affairs

Identifier

Legal Name
Highlands and Islands Enterprise

Contact

Telephone
+44 1463245245
Organisation 2
Id
GB-FTS-6933
Name
Wave Energy Scotland Limited

Roles

buyer

Address

Region
UKM
Locality
Inverness
Postal Code
IV2 5NA
Country Name
United Kingdom
Street Address
An Lòchran, 10 Inverness Campus

Details

Identifier

Legal Name
Wave Energy Scotland Limited

Contact

Telephone
+44 1463245245
Organisation 3
Id
GB-FTS-65704
Name
Orkney Research and Innovation Campus LLP

Roles

buyer

Address

Region
UK
Locality
Stromness
Postal Code
KW16 3AN
Country Name
United Kingdom
Street Address
The Robert Rendall Building, Franklin Road

Details

Identifier

Legal Name
Orkney Research and Innovation Campus LLP

Contact

Telephone
+44 1463245245
Organisation 4
Id
GB-FTS-1262
Name
Inverness Sheriff Court and Justice of the Peace Court

Roles

reviewBody

Address

Locality
Inverness
Postal Code
IV1 1AH
Country Name
United Kingdom
Street Address
The Inverness Justice Centre, Longman Road

Details

Identifier

Legal Name
Inverness Sheriff Court and Justice of the Peace Court

Contact

Telephone
+44 1463230782
Organisation 5
Id
GB-FTS-154906
Name
Bright Digital Marketing LTD (Bright Signals)

Roles

supplier

Address

Region
UKM82
Locality
Glasgow
Postal Code
G3 6AA
Country Name
United Kingdom
Street Address
33 Lynedoch St

Details

Scale
sme

Identifier

Legal Name
Bright Digital Marketing LTD (Bright Signals)

Award information

Award 1
Id
040856-2025-FTS 43-1
Status
active

Suppliers

Supplier 1
Id
GB-FTS-154906
Name
Bright Digital Marketing LTD (Bright Signals)

Related lots

1

Contracts and changes

Entry 1
Id
040856-2025-FTS 43-1
Status
active
Award ID
040856-2025-FTS 43-1
Date Signed
17 Jul 2025, 00:00

Value

Amount
1,086,190
Currency
GBP

Recorded locations

  • Buyer location · Inverness · UKM6 · IV2 5NA · United Kingdom
  • Delivery location · UKM

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04f7a8-2025-07-17T11:36:46+01:00compiled ·