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PROCUREMENT OPPORTUNITY

Mental Health Crisis Text Support

OXFORD HEALTH NHS FOUNDATION TRUST · compiled

Tender information last checkedLast checked 29 Sept 2026, 23:09.

Opportunity overview

Delivery of crisis text service as described in the National specification.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Mental Health Innovations - SHOUT

Matched by number
Contract value
£215k
Awarded
Not supplied
Contract signed
12 Feb 2025
Award ID
010718-2025-1
Status
active
Identifier
GB-COH CE011677
Location
London, UKJ, United Kingdom

Classification

  • CPV85000000 — Health and social work services

Lots

  • Oxford Health assessed the provider's service provision with respect to the key decision making criteria as outlined in the PSR - Most Suitable Provider process. Each of these criteria were assessed on a pass/fail basis by the award decision makers, and the provider passed each of the criteria.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-04f779
Status
complete
Procurement Method
limited
Main Procurement Category
services
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. The Contract has been awarded to the Supplier (Contract period 01/03/2025 - 31/03/2026) Supplier is an existing national supplier of Mental Health Crisis Text service to NHS. Conflict of interest declaration procedures followed, any decision makers who declared an interest were excluded (no interests declared in this instance)

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Id
85000000
Scheme
CPV
Description
Health and social work services

Procedure reasons

Entry 1
Id
D_OUTSIDE_SCOPE
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Description
The procurement falls outside the scope of application of the directive

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
Yes
Description
Oxford Health assessed the provider's service provision with respect to the key decision making criteria as outlined in the PSR - Most Suitable Provider process. Each of these criteria were assessed on a pass/fail basis by the award decision makers, and the provider passed each of the criteria.

Options

Description
Contract extension allowed (up to twelve months until 31/03/2027)

Award criteria

Criteria

Criterion 1
Name
Most Suitable Provider Process with regard to the Key Criteria
Type
quality
Description
100
Criterion 2
Name
Most Suitable Provider Process with regard to the Key Criteria
Type
cost
Description
100

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKJ

Buyer, suppliers and contacts

Organisation 1
Id
GB-NHS-RNU
Name
OXFORD HEALTH NHS FOUNDATION TRUST

Roles

buyer

Address

Region
UKJ14
Locality
Oxford
Postal Code
OX44XN
Country Name
United Kingdom
Street Address
Littlemore Mental Health Centre, Sandford Road, Littlemore

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
07
Scheme
COFOG
Description
Health

Identifier

Id
RNU
Scheme
GB-NHS
Legal Name
OXFORD HEALTH NHS FOUNDATION TRUST

Contact

Organisation 2
Id
GB-COH-CE011677
Name
Mental Health Innovations - SHOUT

Roles

supplier

Address

Region
UKJ
Locality
London
Country Name
United Kingdom

Details

Scale
large

Identifier

Id
CE011677
Scheme
GB-COH
Legal Name
Mental Health Innovations - SHOUT
Organisation 3
Id
GB-FTS-141427

Roles

reviewBody

Address

Locality
London
Country Name
United Kingdom

Identifier

Award information

Award 1
Id
010718-2025-1
Status
active

Suppliers

Supplier 1
Id
GB-COH-CE011677
Name
Mental Health Innovations - SHOUT

Related lots

1

Contracts and changes

Entry 1
Id
010718-2025-1
Status
active
Award ID
010718-2025-1
Date Signed
12 Feb 2025, 00:00

Value

Amount
215,000
Currency
GBP

Recorded locations

  • Buyer location · Oxford · UKJ14 · OX44XN · United Kingdom
  • Delivery location · UKJ

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04f779-2025-03-21T14:16:50Zcompiled ·