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PROCUREMENT OPPORTUNITY

Soscare Support and maintenance contract

Business Services Organisation · Transparency notice on Find a Tender

Tender information last checkedLast checked 29 Sept 2026, 23:07.

Opportunity overview

We require the Social Services Client Administration and Retrieval Environment (SOSCARE) application to continue to be supported until 2029. The SOSCARE system provides the ability to record clients and related referrals and assessments, and deploy and manage Social Work resources to provide appropriate services to these clients. These clients come from areas including Children's Services, Vulnerable Adults, Residential Care, Home Care, and Meals on Wheels, and the services provided include Fostering/Home Care (including payments), and Occupational Therapy (OT) and Hospital Social Work (SW) Referrals. The Children's Services include areas such as Child Protection, Looked After Children [LAC], Childminders/Playgroups, Adoption and Foster Carer's. Departmental Statutory Reporting for key areas is also provided. £1,125,599.11 has been previously directed awarded to BRM for SOSCARE support and maintenance from April 2021 . It is our intention to complete a further Direct Award to the value of £1,500,000.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

BRM SYSTEMS LTD

Matched by number
Published award value
£1.5m
Awarded
21 Mar 2025
Award ID
1
Status
active
Identifier
GB-COH NI045617
Location
Belfast, UKN06, BT3 9DE, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
DAC20002
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
Crucially, over the 20 years, BRM have built up extensive business knowledge across all programmes of social care. They have an in-depth understanding and knowledge of the intricate rules and associated inter-dependencies that apply to the planning and delivery of the social work service. They are acutely aware of the reliance trust staff place on the system and have grown the capability to accurately and quickly design and deliver system enhancements as well as quickly and accurately resolve incidents as and when they arise. (This has been particularly valuable during the COVID-19 period when enhancements were requested for delivery in a very short timeframe) Given the technology and the bespoke nature of the application, it would not be possible to find a replacement supplier capable of providing the required services. Further, to build the required level of expertise and knowledge into a replacement supplier would be an extremely long process and would require substantial input from BRM, as the main source, over a long period of time. We wish to rely on schedule 5 section 5 (a) due to BRM having the intellectual property rights. They are the only supplier able to provide the services.

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure reasons

Entry 1
Id
singleSuppliersIntellectualPropertyExclusiveRights

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PCQH-8657-NGMT
Name
Business Services Organisation

Roles

buyer

Address

Region
UKN06
Country
GB
Locality
Belfast
Postal Code
BT2 8DQ
Country Name
United Kingdom
Street Address
2 Franklin Street

Details

Classifications

Entry 1
Id
publicAuthorityCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - central government
Entry 2
Id
GB-NIR
Scheme
UK_CA_DEVOLVED_REGULATIONS
Description
Northern Irish devolved regulations apply

Identifier

Id
PCQH-8657-NGMT
Scheme
GB-PPON

Contact

Organisation 2
Id
GB-COH-NI045617
Name
BRM SYSTEMS LTD

Roles

supplier

Address

Region
UKN06
Country
GB
Locality
Belfast
Postal Code
BT3 9DE
Country Name
United Kingdom
Street Address
The Office Dock Unit 2, Channel Wharf, 21 Old Channel Road

Details

Vcse
No
Scale
sme
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
NI045617
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PNVR-5921-RTTR
Scheme
GB-PPON

Award information

Award 1
Id
1
Date
21 Mar 2025, 00:00
Title
Soscare support and maintenance contract
Status
active
Has Renewal
Yes
Above Threshold
Yes
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKN
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKN
Country
GB
Country Name
United Kingdom
Entry 3
Region
UKN
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
72000000
Scheme
CPV
Description
IT services: consulting, software development, Internet and support

Value

Amount
1,500,000
Currency
GBP
Including VAT
1,800,000

Renewal

Description
The Encompass Programme will replace the Children's social care services currently offered by SOSCARE in 2027. The Encompass Programme will also be replacing the payment functions in 2028. We will assess the Contract annually and decide whether we need to enter into each of the extensions.

Documents

Entry 1
Id
010588-2025
Format
text/html
Notice Type
UK5
Description
Transparency notice on Find a Tender
Document Type
awardNotice
Published
21 Mar 2025, 10:29
Entry 2
Id
010692-2025
Format
text/html
Notice Type
UK6
Description
Contract award notice on Find a Tender
Document Type
awardNotice
Published
21 Mar 2025, 13:35

Suppliers

Supplier 1
Id
GB-COH-NI045617
Name
BRM SYSTEMS LTD

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
2 Apr 2025, 23:59

Related lots

1

Contract period

Ends
31 Mar 2026, 23:59
Starts
3 Apr 2025, 00:00
Max Extent Date
31 Dec 2029, 23:59

Standstill Period

Ends
1 Apr 2025, 23:59

Contracts and changes

Entry 1
Id
1
Title
Soscare support and maintenance contract
Status
active
Award ID
1
Date Signed
2 Apr 2025, 00:00
Has Renewal
Yes
Above Threshold
Yes
No Agreed Metrics Rationale
Not applicable, contract not over £5 million

Value

Amount
1,500,000
Currency
GBP
Including VAT
1,800,000

Period

Ends
31 Mar 2026, 23:59
Starts
3 Apr 2025, 00:00
Max Extent Date
31 Dec 2029, 23:59

Renewal

Description
The Encompass Programme will replace the Children's social care services currently offered by SOSCARE in 2027. The Encompass Programme will also be replacing the payment functions in 2028. We will assess the Contract annually and decide whether we need to enter into each of the extensions.

Documents

Entry 1
Id
016666-2025
Format
text/html
Notice Type
UK7
Description
Contract details notice on Find a Tender
Document Type
contractNotice
Published
24 Apr 2025, 09:38

Recorded locations

  • Buyer location · Belfast · UKN06 · BT2 8DQ · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04f722-2025-04-24T09:38:22+01:00Transparency notice on Find a Tender ·