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PROCUREMENT OPPORTUNITY

Hosting and Basis Managed Service Contract

Isle of Wight Council · Transparency notice on Find a Tender

Tender information last checkedLast checked 29 Sept 2026, 23:05.

Opportunity overview

To provide Hosting for the IWC SAP Landscape, provide Basis support, and use of the following Epi Use tools: Query Manager / Document builder Data Sync Manager Value is based on whole life cost (3 year). Please note that the contract is due to commence on 01 April 2025. The notice won't allow this date to be selected due to the signing date needing to be after standstill but before contract start. The contract is likely to be signed within the first week due to the value and internal processes (sealing) required.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

EPI-USE LABS LIMITED

Matched by number
Published award value
£556.2k
Awarded
20 Mar 2025
Award ID
1
Status
active
Identifier
GB-COH 09302382
Location
Manchester, UKD34, M32 0RS, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
DN767590
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
The public contract concerns the supply of goods, services, or works by the existing supplier which are intended as an extension to, or partial replacement of, existing goods, services, or works in circumstances where- (a) A change in supplier would result in the contracting authority receiving goods, services, or works that are different from, or incompatible with, the existing goods, services, or works. Specifically, moving to another hosting provider would incur additional costs and require significant resources, which is not feasible during the ongoing review of our existing SAP system (Future of SAP Project). As part of the work undertaken by an external consultant organization for the SAP replacement project, they have been reviewing our systems architecture and consolidating this into an options proposal which will soon be presented to IWC. Changes to the existing landscape will cause parts of this proposal to be incorrect or inaccurate, undermining the Future of SAP project. (b) The difference or incompatibility would result in disproportionate technical difficulties in operation or maintenance. Staying with the current provider ensures continuity and compatibility, allowing us the necessary time to make a decision on the future of SAP and take any subsequent actions. Many areas make up and link to our SAP architecture, including Finance, Procurement, Human Resources, and Payroll. There would be significant technical challenges in changing our landscape in advance of any outcome from the Future of SAP project. The purpose of the Future of SAP project is to outline the best available options for the system and its dependencies that meet the IWC requirements. Making significant changes to the SAP landscape would have a major impact on the Future of SAP Project and the cost/benefit analysis that will be part of that project. 1. Minimized Disruption: Changing suppliers during the review of the SAP system could cause significant disruption to ongoing operations. Maintaining the current provider ensures stability and minimizes the risk of operational downtime. 2. Expertise and Familiarity: The current provider has in-depth knowledge and expertise with our existing SAP system. Their familiarity with our specific setup and requirements allows for more efficient and effective support, reducing the learning curve and potential errors that a new provider might face. 3. Cost Efficiency: Transitioning to a new provider would not only incur additional costs for the migration but also potential hidden costs related to integration, and roubleshooting. Staying with the current provider avoids these expenses and ensures cost efficiency. 4. Strategic Alignment: The current provider is already aligned with our strategic goals and has been involved in the Future of SAP Project. Their continued involvement ensures that the project progresses smoothly without the need for re-alignment or re-briefing a new provider. 5. Risk Mitigation: Introducing a new provider at this stage could introduce unforeseen risks and challenges. The current provider has a proven track record of reliability and performance, which mitigates the risk of project delays or failures. 6. Regulatory Compliance: Ensuring compliance with regulatory requirements is critical. The current provider is already compliant with our regulatory standards, and switching providers could complicate compliance efforts and introduce potential risks.

Covered By

GPA

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure reasons

Entry 1
Id
singleSuppliersTechnicalReasons

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PGYX-7387-YJXG
Name
Isle of Wight Council

Roles

buyer

Address

Region
UKJ34
Country
GB
Locality
Newport
Postal Code
PO30 1UD
Country Name
United Kingdom
Street Address
County Hall

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
PGYX-7387-YJXG
Scheme
GB-PPON

Contact

Name
Lucy Chandler
Organisation 2
Id
GB-COH-09302382
Name
EPI-USE LABS LIMITED

Roles

supplier

Address

Region
UKD34
Country
GB
Locality
Manchester
Postal Code
M32 0RS
Country Name
United Kingdom
Street Address
Suite 11n-B, Trafford House Chester Road

Details

Vcse
No
Scale
large
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
09302382
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PJNT-7812-QQCW
Scheme
GB-PPON

Award information

Award 1
Id
1
Date
20 Mar 2025, 00:00
Title
Hosting and Basis Managed Service Contract
Status
active
Has Renewal
Yes
Above Threshold
Yes
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKJ34
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKJ34
Country
GB
Country Name
United Kingdom
Entry 3
Region
UKJ34
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
48000000
Scheme
CPV
Description
Software package and information systems
Entry 2
Id
72000000
Scheme
CPV
Description
IT services: consulting, software development, Internet and support

Value

Amount
556,200.81
Currency
GBP
Including VAT
667,440.97

Renewal

Description
At the Council's discretion, after the initial term of 24 months, a further 12 month extension.

Documents

Entry 1
Id
010482-2025
Format
text/html
Notice Type
UK5
Description
Transparency notice on Find a Tender
Document Type
awardNotice
Published
20 Mar 2025, 15:50
Entry 2
Id
010502-2025
Format
text/html
Notice Type
UK6
Description
Contract award notice on Find a Tender
Document Type
awardNotice
Published
20 Mar 2025, 16:19

Suppliers

Supplier 1
Id
GB-COH-09302382
Name
EPI-USE LABS LIMITED

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
1 Apr 2025, 23:59

Related lots

1

Contract period

Ends
31 Mar 2027, 23:59
Starts
2 Apr 2025, 00:00
Max Extent Date
31 Mar 2028, 23:59

Standstill Period

Ends
31 Mar 2025, 23:59

Contracts and changes

Entry 1
Id
1
Title
Hosting and Basis Managed Service Contract
Status
active
Award ID
1
Date Signed
1 Apr 2025, 00:00
Has Renewal
Yes
Above Threshold
Yes

Value

Amount
556,200.81
Currency
GBP
Including VAT
667,440.97

Period

Ends
31 Mar 2027, 23:59
Starts
2 Apr 2025, 00:00
Max Extent Date
31 Mar 2028, 23:59

Renewal

Description
1+1

Documents

Entry 1
Id
015362-2025
Format
text/html
Notice Type
UK7
Description
Contract details notice on Find a Tender
Document Type
contractNotice
Published
15 Apr 2025, 16:44

Agreed Metrics

Entry 1
Id
1
Title
Availability

Observations

Entry 1
Id
frequency

Period

Duration In Months
3
Entry 2
Id
2
Title
Hosted system response time

Observations

Entry 1
Id
frequency

Period

Duration In Months
3
Entry 3
Id
3
Title
Help Desk response time

Observations

Entry 1
Id
frequency

Period

Duration In Months
3

Recorded locations

  • Buyer location · Newport · UKJ34 · PO30 1UD · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04efe8-2025-04-15T16:44:08+01:00Transparency notice on Find a Tender ·