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PROCUREMENT OPPORTUNITY

Automated Transcription Solution

The Police & Crime Commissioner for Sussex · Planned procurement notice on Find a Tender

Tender information last checkedLast checked 29 Sept 2026, 23:05.

Opportunity overview

Police forces routinely conduct audio and video-recorded interviews that require transcription for investigative, evidential, and reporting purposes. Currently, transcription processes involve significant manual effort, which is both time-consuming and resource intensive. The purpose of this procurement is to acquire an advanced transcription solution that enhances efficiency while maintaining very high accuracy and compliance with UK policing standards for both Surrey and Sussex Police.

Classification

  • CPV48000000 — Software package and information systems
  • CPV48100000 — Industry specific software package
  • CPV48170000 — Compliance software package
  • CPV48219300 — Administration software package
  • CPV48222000 — Web server software package
  • CPV48314000 — Voice recognition software package
  • CPV48422000 — Software package suites
  • CPV48500000 — Communication and multimedia software package
  • CPV48510000 — Communication software package
  • CPV48517000 — IT software package
  • CPV48740000 — Foreign language translation software package
  • CPV72000000 — IT services: consulting, software development, Internet and support
  • CPV72212510 — Communication software development services
  • CPV72312000 — Data entry services

Lots

  • Lot LOT-0001AED 100k · Source currency differs from tender

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
JPS1754
Status
active
Published risks
Requirement to increase or decrease the number of hours required for transcription as demand in the Authority changes.
Above Threshold
Yes
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Competitive flexible procedure

Procedure

Features
This will be a 2 stage competitive flexible procedure: Stage 1: Paper Submissions - Tenderers will be asked to confirm compliance with a series of must, should and could criteria to which a quantitative score will be issued, they will also be asked to provide pricing information based on information provided within the Invitation to Tender, and may be asked to respond to a series of qualitative questions for which suppliers will be scored on a 0-5 basis with written feedback also provided. Stag 2: Demonstration and Testing phase: The top scoring tenderers from stage 1, will be asked to provide a demonstration of their solution. The Authority will then test this solution over a period of up to one month against criteria which will be provided within the invitation to tender. Solutions in stage 2 will again receive both a quantitative numerical score and qualitative feedback as to the justification for that score. The supplier with the highest technical score from stage 2 and pricing score from stage 1 combined will be awarded the contract.

Legal basis

Id
2023/54
Scheme
UKPGA

Expected award period

Ends
16 Aug 2025, 00:59

Tender Period

Ends
25 Jul 2025, 13:00

Communication

Future Notice Date
22 May 2025, 00:59

Contract terms

Financial Terms
30 days upon receipt of valid include unless invoice is reasonably disputed in writing.

Enquiry period

Ends
11 Jul 2025, 13:00

Submission terms

Electronic Submission Policy
allowed

Languages

en

Lots and requirements

Entry 1
Id
LOT-0001
Status
active
Has Renewal
Yes

Value

Amount
100,000
Currency
AED
Including VAT
120,000

Renewal

Description
5 x 1 year extension options

Award criteria

Weighting Description
Price: 25% Technical: 32.5% Quality 32.5% Social Value 10%

Criteria

Criterion 1
Name
Simple description
Type
price
Description
Price: 25% Technical: 32.5% Quality 32.5% Social Value 10%

Contract period

Ends
8 Sept 2027, 00:59
Starts
9 Sept 2025, 01:00
Max Extent Date
7 Sept 2030, 00:59

Items and delivery

Item 1
Id
LOT-0001
Related Lot
LOT-0001

Additional Classifications

Entry 1
Id
48000000
Scheme
CPV
Description
Software package and information systems
Entry 2
Id
48100000
Scheme
CPV
Description
Industry specific software package
Entry 3
Id
48170000
Scheme
CPV
Description
Compliance software package
Entry 4
Id
48219300
Scheme
CPV
Description
Administration software package
Entry 5
Id
48222000
Scheme
CPV
Description
Web server software package
Entry 6
Id
48314000
Scheme
CPV
Description
Voice recognition software package
Entry 7
Id
48422000
Scheme
CPV
Description
Software package suites
Entry 8
Id
48500000
Scheme
CPV
Description
Communication and multimedia software package
Entry 9
Id
48510000
Scheme
CPV
Description
Communication software package
Entry 10
Id
48517000
Scheme
CPV
Description
IT software package
Entry 11
Id
48740000
Scheme
CPV
Description
Foreign language translation software package
Entry 12
Id
72000000
Scheme
CPV
Description
IT services: consulting, software development, Internet and support
Entry 13
Id
72212510
Scheme
CPV
Description
Communication software development services
Entry 14
Id
72312000
Scheme
CPV
Description
Data entry services

Published documents

Entry 1
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest
Entry 2
Id
033284-2025
Format
text/html
Notice Type
UK4
Description
Tender notice on Find a Tender
Document Type
tenderNotice
Published
18 Jun 2025, 13:29

Planning and budget

Documents

Entry 1
Id
010469-2025
Format
text/html
Notice Type
UK3
Description
Planned procurement notice on Find a Tender
Document Type
plannedProcurementNotice
Published
20 Mar 2025, 15:25

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PPLN-2959-YWYQ
Name
The Police & Crime Commissioner for Sussex

Roles

buyer

Address

Region
UKJ22
Country
GB
Locality
Lewes
Postal Code
BN7 2FZ
Country Name
United Kingdom
Street Address
Sackville House, Brooks Close

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
PPLN-2959-YWYQ
Scheme
GB-PPON

Contact

Name
Paige Ward
Telephone
07554407743

Recorded locations

  • Buyer location · Lewes · UKJ22 · BN7 2FZ · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04efe1-2025-06-18T13:29:07+01:00Planned procurement notice on Find a Tender ·