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PROCUREMENT OPPORTUNITY

E Observation System

GATESHEAD HEALTH NHS FOUNDATION TRUST · compiled

Tender information last checkedLast checked 29 Sept 2026, 23:04.

Opportunity overview

The contract was entered into on 19th March 2019 and envisaged a five year term, with the option for two 12 month extensions. The contract was extended in accordance with the terms on 19 March 2024 for a year (until 18 March 2025), and will be extended for a further year until 18 March 2026, as envisaged in the original terms. It has become necessary to extend the contract beyond its envisaged total original term of seven years for an additional period from 18th March 2026 until 31st December 2027. The extension is required to ensure essential continuity of service, as further explained below.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Softwareone UK Limited

Matched by number
Contract value
£3.6m
Awarded
Not supplied
Contract signed
19 Mar 2019
Award ID
010390-2025-CITS/0018/0052-1
Status
active
Identifier
GB-COH 06629601
Location
Wimbledon, UK, SW19 3RQ, United Kingdom

Classification

  • CPV48180000 — Medical software package

Lots

  • Gateshead Health NHS Foundation Trust procured an e-Observation solution which commenced in 2019 for a period of 5 years with 2 x 12 months extensions following a mini competition via the QE Procurement Clinical IT (Software and Hardware) Solutions for use in all areas of Healthcare (CI/16/06 - 2016/s 156-283835) - Framework. The resulting contract was for the successful contractor to deliver an E Observation System capable of development, In particular providing governance around track, trigger and treating deteriorating patients with appropriate business intelligence. The purpose of this notice is to notify the market of the extension of terms to ensure continuity of service for the authorities E-Observation System.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-04efab
Main Procurement Category
goods

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Id
48180000
Scheme
CPV
Description
Medical software package

Lots and requirements

Entry 1
Id
1
Description
Gateshead Health NHS Foundation Trust procured an e-Observation solution which commenced in 2019 for a period of 5 years with 2 x 12 months extensions following a mini competition via the QE Procurement Clinical IT (Software and Hardware) Solutions for use in all areas of Healthcare (CI/16/06 - 2016/s 156-283835) - Framework. The resulting contract was for the successful contractor to deliver an E Observation System capable of development, In particular providing governance around track, trigger and treating deteriorating patients with appropriate business intelligence. The purpose of this notice is to notify the market of the extension of terms to ensure continuity of service for the authorities E-Observation System.

Contract period

Duration In Days
2,520

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKC
Entry 2
Region
UKD
Entry 3
Region
UKE
Entry 4
Region
UKF
Entry 5
Region
UKG
Entry 6
Region
UKH
Entry 7
Region
UKI
Entry 8
Region
UKJ
Entry 9
Region
UKK

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-141268
Name
GATESHEAD HEALTH NHS FOUNDATION TRUST

Roles

buyer

Address

Region
UKC2
Locality
Gateshead
Postal Code
NE96SX
Country Name
United Kingdom
Street Address
Queen Elizabeth Hospital, Sheriff Hill

Details

Identifier

Legal Name
GATESHEAD HEALTH NHS FOUNDATION TRUST
No Identifier Rationale
notOnAnyRegister

Contact

Telephone
+44 1914452805
Organisation 2
Id
GB-COH-06629601
Name
Softwareone UK Limited

Roles

supplier

Address

Region
UK
Locality
Wimbledon
Postal Code
SW19 3RQ
Country Name
United Kingdom
Street Address
41-47 Hartfield Road

Details

Scale
sme

Identifier

Id
06629601
Scheme
GB-COH
Legal Name
Softwareone UK Limited
Organisation 3
Id
GB-FTS-141269
Name
High Court

Roles

reviewBody

Address

Locality
London
Postal Code
WC2A 2L
Country Name
United Kingdom
Street Address
Royal Courts of Justice, Strand

Identifier

Legal Name
High Court

Award information

Award 1
Id
010390-2025-CITS/0018/0052-1
Status
active

Suppliers

Supplier 1
Id
GB-COH-06629601
Name
Softwareone UK Limited

Related lots

1

Contracts and changes

Entry 1
Id
010390-2025-CITS/0018/0052-1
Status
active
Award ID
010390-2025-CITS/0018/0052-1
Date Signed
19 Mar 2019, 00:00

Items

Item 1
Id
1
Related Lot
1

Classification

Id
48180000
Scheme
CPV
Description
Medical software package

Delivery locations

Entry 1
Region
UKC
Entry 2
Region
UKD
Entry 3
Region
UKE
Entry 4
Region
UKF
Entry 5
Region
UKG
Entry 6
Region
UKH
Entry 7
Region
UKI
Entry 8
Region
UKJ
Entry 9
Region
UKK

Value

Amount
3,615,353.28
Currency
GBP

Period

Duration In Days
630

Amendments

Entry 1
Id
2
Rationale
Need for additional works, services or supplies by the original contractor/concessionaire: The E-Observation System supplied by the contractor is critical to the safe delivery of patient care, given the Trust's reliance on the data it produces in its clinical decision-making and governance processes. 1. A change of system cannot be made for the period of the proposed extension for technical reasons related to requirements of interchangeability and/or interoperability: a) Proprietary software and installations procured under the existing contract are deeply embedded within the Trust's technical infrastructure, governance and clinical decision-making processes. New non-proprietary software would not interoperate with the existing systems relied on by the Trust and its patients, thus putting patient care at risk. b) Attempting to implement new systems without adequate transitional hand-over arrangements would render the system open to disruption which could directly harm patients by undermining or otherwise hindering clinical decision-making. 2. A change of contractor for the extension period would cause significant inconvenience and duplication of costs. The extension is necessary to ensure continuity of essential services until a new procurement has been carried out. Conduct of the new procurement is subject to the outcome of the current ongoing review of the contracting authority's front line digitisation programme. That programme, however delivered, is intended to ensure that the Trust (and potentially the wider healthcare system) achieves maximum value for money whilst achieving excellent patient care. A change of contractor during this period for a short-term contract would undermine the developing front line digitisation programme, thereby impacting patient care in numerous other areas. This would prejudice the Trust's ability to deploy finite public resources in a coordinated way that delivers value for money for the taxpayer while delivering the best level of patient care. This would cause substantial inconvenience not only to the Trust but potentially to its patients as well. Given that the digitisation programme review impacts on spending across digital services procured by the Trust (many of which are embedded with day to day systems), reprocuring one system among others without taking into account the outcome of the review is highly likely to lead to substantial duplication of costs, given that the review may provide for a separate re-procurement of other combined services, or discreet elements of the existing services in separate lots. This would lead to a replacement system being quickly replaced again, thus duplicating costs. Finally, taking into account the requirements of regulation 72(1)(b)(ii), the cost of the modification does not exceed 50% of the original contract value. This adjustment preserves the contract's core purpose while ensuring operational continuity, meeting the criteria for a permissible change under Regulation 72(1)(b).
Description
The contract was entered into on 19th March 2019 and envisaged a five year term, with the option for two 12 month extensions. The contract was extended in accordance with the terms on 19 March 2024 for a year (until 18 March 2025), and will be extended for a further year until 18 March 2026, as envisaged in the original terms. It has become necessary to extend the contract beyond its envisaged total original term of seven years for an additional period from 18th March 2026 until 31st December 2027. The extension is required to ensure essential continuity of service, as further explained below.

Recorded locations

  • Buyer location · Gateshead · UKC2 · NE96SX · United Kingdom
  • Delivery location · UKC
  • Delivery location · UKD
  • Delivery location · UKE
  • Delivery location · UKF
  • Delivery location · UKG
  • Delivery location · UKH
  • Delivery location · UKI
  • Delivery location · UKJ
  • Delivery location · UKK

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04efab-2025-03-20T13:00:01Zcompiled ·