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PROCUREMENT OPPORTUNITY

Provision of Upholstery Services Framework

COUNTESS OF CHESTER HOSPITAL NHS FOUNDATION TRUST · Preliminary market engagement notice on Find a Tender

Tender information last checkedLast checked 29 Sept 2026, 23:15.

Opportunity overview

The objective of this framework is to provide Public Sector Organisations with a comprehensive range of upholstery services to contribute to a more circular economy, aligning with broader environmental goals while promoting cost-effective and resource efficient practices. Upholstery services covered by this framework agreement will include, but are not limited to: • Initial inspection • Consultation with client • Material options • Colour and design choices • Disassembly • Evaluation of the frame • Padding replacement • Repairs to frame or springs • Cutting and sewing • Attachment of new fabric • Finishing touches • Reassembly • Final inspection • Testing • Guidance on maintenance • Cleaning • Warranty or aftercare services

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

BATES OFFICE SERVICES LTD

Matched by number
Shared published award value
£5m
Awarded
12 Oct 2025
Suppliers
One of 4 awarded suppliers
Award ID
1
Status
active
Identifier
GB-COH 03352929
Location
Rochester, UKJ41, ME2 2LS, United Kingdom

CROWN WORKSPACE LIMITED

Matched by number
Shared published award value
£5m
Awarded
12 Oct 2025
Suppliers
One of 4 awarded suppliers
Award ID
1
Status
active
Identifier
GB-COH 03250579
Location
Enfield, UKI54, EN1 1TW, United Kingdom

Patch Perfect Academy

Match pending…
Shared published award value
£5m
Awarded
12 Oct 2025
Suppliers
One of 4 awarded suppliers
Award ID
1
Status
active
Identifier
GB-PPON PZXX-9556-CDJP
Location
Winstanley wigan, UKD36, WN3 6HP, United Kingdom

UPHOLSTERY2U LTD

Matched by number
Shared published award value
£5m
Awarded
12 Oct 2025
Suppliers
One of 4 awarded suppliers
Award ID
1
Status
active
Identifier
GB-COH 13676037
Location
Nelson, UKD46, BB9 5EG, United Kingdom

Classification

  • CPV50850000 — Repair and maintenance services of furniture

Lots

  • Lot 1£5m

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
F/100/UP/25/JH
Status
complete
Has Recurrence
Yes
Above Threshold
Yes
Procurement Method
open
Main Procurement Category
services
How to submit
Offers must be written in English and submitted via the Framework Host's e-sourcing portal at https://health-family.force.com/s/Welcome
Procurement Method Details
Open procedure

Covered By

GPA

Amendments

Entry 1
Id
042575-2025
Description
Updated e-tendering portal link

Legal basis

Id
2023/54
Scheme
UKPGA

Recurrence

Dates

Entry 1
Starts
30 Jun 2027, 23:59

Techniques

Has Framework Agreement
Yes

Framework Agreement

Type
open
Method
withAndWithoutReopeningCompetition
Description
The Framework Agreement will be a multi supplier agreement. Award of Contracts will either be by direct award following a catalogue call off process, or by following a further competition process. All engagement and call-off contracts The following outlines a high-level process of how parties will engage each other. For a detailed explanation of the process and evaluation criteria to be used as part of this process please see Schedule 7 of the Template Framework Agreement (Document 4 of the ITT Pack). 1. Framework Suppliers will promote the Framework in their marketing to potential Participating Authorities to generate interest. 2. Interested Participating Authorities will be directed to information about this Framework. 3. Participating Authorities can then liaise directly with the Framework Host to satisfy themselves that the Framework meets their need. 4. The Framework Host will issue interested Participating Authorities with a briefing pack including details of how to utilise the Framework. 5. If a Participating Authority opts to utilise the Framework, the Participating Authority will follow the appropriate call-off process (with or without further competition). 6. At the conclusion of the call-off process, the Participating Authority will request a Framework Unique Reference Number from the Framework Host. The Framework Host will issue the Participating Authority with a Unique Reference Number which the Participating Authority can use to call-off the Goods under the Framework Agreement. At this point, the Participating Authority will be referred to as a Framework Host. Participating Authorities attempting to engage the successful Supplier without the Unique Reference Number are doing so outside of the remit of this Framework and as such the Framework Host can offer no assurance on legal compliance. 7. The Participating Authority awards a Call-off Contract. 8. The Framework Host will send a copy of each completed Call-off Contract to the Framework Host (personally identifiable information may be redacted prior to sending), for the purposes of ensuring that all Charges payable for the Goods are in line with Framework Prices. This is a requirement of NHS England framework host accreditation; Countess of Chester Hospital Commercial Procurement Services will not be party to the Call-off Contract and will not be involved in contract negotiations. Award without further competition Each Framework in the Open Framework scheme will be a multi supplier Framework with a catalogue call-off mechanism. Where the call-off terms do not require any significant amendment or any supplementary terms and conditions other than those permitted by and in accordance with the procurement regulations and the NHS Terms and Conditions for the Provision of Goods, Participating Authorities may call off goods as and when required directly from a successful Framework Supplier following a catalogue evaluation of the information submitted from this tender exercise and using the defined award criteria. Catalogue rates will apply to any Call-off Contract awarded without further competition. Where these conditions are not met, the Participating Authority will follow the Call for Competition Procedure. Award following further competition If Participating Authorities want to allow Framework Suppliers to develop proposals or a solution in respect of their requirement; and/or they need to amend or refine the terms of the call-off contract to reflect their requirements (to the extent permitted by and in accordance with the procurement regulations and the NHS Terms and Conditions for the Provision of Goods, a further competition will be required. To award a Call-off Contract under a Framework through a further competition Participating Authorities should: 1. Develop a statement of requirements 2. Amend or refine the template call-off form and call-off terms to reflect the services required. 3. Refine the evaluation criteria and develop a scoring methodology. 4. Develop an invitation to tender pack, along with award criteria and further competition process. 5. Identify the framework suppliers capable of providing the services. 6. Invite all capable suppliers to tender by conducting a further competition in accordance with the regulations. 7. Evaluate tenders, score and provide feedback to bidders. 8. Sign the call-off form with the successful supplier including any supplementary terms or schedules identified in the tender. 9. Publish Contract Award Notice (Intention to Award) on the Find a Tender Service and follow the mandated standstill period. 10. At the conclusion of the standstill period, publish a Corrigendum to the Contract Award Notice (intention to award) declaring that the contract has now been awarded. The following criteria and weightings shall apply to the evaluation for direct award and of tenders received through the further competition procedure. Contracting Authorities may apply sub-criteria appropriate to their requirements. Weightings and sub-weightings for the evaluation criteria will be set by the Contracting Authority and shall add up to 100%
Buyer Categories
To promote transparency, The Countess of Chester Hospital NHS Foundation Trust has established a Framework for use by all UK Public Sector (and any future successors to these organisations).
Is Open Framework Scheme
Yes
Open Framework Scheme End Date
22 Oct 2033, 23:59

Buyer Location Restrictions

Entry 1

Gazetteer

Scheme
GB-ITL

Identifiers

UK

Expected award period

Ends
1 Oct 2025, 23:59

Tender Period

Ends
27 Aug 2025, 14:00

Enquiry period

Ends
20 Aug 2025, 17:00

Submission terms

Electronic Submission Policy
allowed

Languages

en

Participation Fees

Entry 1
Id
ocds-h6vhtk-04eee9
Description
Gain Share Fee - this will be 1.5% of the turnover of each Call-off Contract awarded under the Framework Agreement. The Gain Share Fee will be paid by the Supplier to the Framework Host for the duration of each Call-off Contract. Call-off Contracts may exceed the Framework Agreement expiry date and in such cases the Gain Share Fees will continue to be paid until the Call-off Contract Expiry date

Type

win

Relative Value

Proportion
0.015
Monetary Value
award

Lots and requirements

Entry 1
Id
1
Status
complete
Has Renewal
Yes

Value

Amount
5,000,000
Currency
GBP
Including VAT
6,000,000

Renewal

Description
This is Framework 1 of an Open Framework. The Term of the Open Framework shall be 8 years from the Commencement Date. It is intended that the Open Framework will be reopened every 24 months as the Framework Host deems necessary. At these points, incumbent framework suppliers will have the opportunity to revise their Tender, or they may leave their offer as per their last framework tender submission. The term of Framework 1 shall be 24 months from the commencement date.

Suitability

Sme
Yes
Vcse
Yes

Award criteria

Criteria

Criterion 1
Name
Technical Criteria
Type
quality

Numbers

Entry 1
Number
80
Weight
percentageExact
Criterion 2
Name
Social Value Declaration
Type
quality

Numbers

Entry 1
Number
10
Weight
percentageExact
Criterion 3
Name
Commercial Criteria
Type
price

Numbers

Entry 1
Number
10
Weight
percentageExact

Contract period

Ends
30 Sept 2027, 23:59
Starts
1 Oct 2025, 00:00
Max Extent Date
30 Sept 2033, 23:59

Selection criteria

Criteria

Criterion 1
Type
economic
Description
The conditions of participation relating to the legal and financial capacity are set out in the ITT Pack, in the procurement specific questionnaire (Questionnaire 1). The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire (Questionnaire 1 of the ITT Pack and the Instructions and Guidance to Tenderers (Document 1 of the ITT Pack).
Criterion 2
Type
technical
Description
The conditions of participation relating to the technical capability are set out in the ITT Pack, in the procurement specific questionnaire (Questionnaire 1). The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire (Questionnaire 1 of the ITT Pack and the Instructions and Guidance to Tenderers (Document 1 of the ITT Pack).

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom
Entry 2
Region
UK
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
50850000
Scheme
CPV
Description
Repair and maintenance services of furniture

Published documents

Entry 1
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest
Entry 2
Id
042289-2025
Format
text/html
Notice Type
UK4
Description
Tender notice on Find a Tender
Document Type
tenderNotice
Published
23 Jul 2025, 10:58
Entry 3
Id
042575-2025
Format
text/html
Notice Type
UK4
Description
Tender notice on Find a Tender
Document Type
tenderNotice
Published
24 Jul 2025, 09:11

Planning and budget

Documents

Entry 1
Id
010083-2025
Format
text/html
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Document Type
marketEngagementNotice
Published
19 Mar 2025, 10:29

Milestones

Entry 1
Id
engagement
Type
engagement
Status
scheduled
Due
28 Mar 2025, 23:59
Description
The purpose of this engagement notice is to invite suppliers to participate in preliminary market engagement with a view to developing the authority's requirements and preparing tender documents. Suppliers participating in this market consultation are not guaranteed to receive either an Invitation to Tender (if Invitations to Tender are issued), or a place on any framework agreement which may be awarded following an Invitation to Tender. Please email info@coch-cps.co.uk to express interest in taking part in this market engagement process. We will then be in contact to arrange the next steps.

Buyer, suppliers and contacts

Organisation 1
Id
GB-NHS-RJR
Name
COUNTESS OF CHESTER HOSPITAL NHS FOUNDATION TRUST

Roles

buyer

Address

Region
UKD63
Country
GB
Locality
Chester
Postal Code
CH2 1UL
Country Name
United Kingdom
Street Address
Liverpool Road

Details

Classifications

Entry 1
Id
publicAuthorityCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - central government

Identifier

Id
RJR
Scheme
GB-NHS

Contact

Additional Identifiers

Entry 1
Id
PGCG-2135-TXWL
Scheme
GB-PPON
Organisation 2
Id
GB-COH-03352929
Name
BATES OFFICE SERVICES LTD

Roles

supplier

Address

Region
UKJ41
Country
GB
Locality
Rochester
Postal Code
ME2 2LS
Country Name
United Kingdom
Street Address
Units A1 - A4 Knights Park Industrial Estate

Details

Vcse
No
Scale
sme
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
03352929
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PJNQ-9588-XGRN
Scheme
GB-PPON
Organisation 3
Id
GB-COH-03250579
Name
CROWN WORKSPACE LIMITED

Roles

supplier
tenderer

Address

Region
UKI54
Country
GB
Locality
Enfield
Postal Code
EN1 1TW
Country Name
United Kingdom
Street Address
Heritage House

Details

Vcse
No
Scale
sme
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
03250579
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PLND-7281-RMGM
Scheme
GB-PPON
Organisation 4
Id
GB-PPON-PZXX-9556-CDJP
Name
Patch Perfect Academy

Roles

supplier

Address

Region
UKD36
Country
GB
Locality
Winstanley wigan
Postal Code
WN3 6HP
Country Name
United Kingdom
Street Address
45, Andover crescent

Details

Vcse
No
Scale
large
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
PZXX-9556-CDJP
Scheme
GB-PPON

Contact

Organisation 5
Id
GB-COH-13676037
Name
UPHOLSTERY2U LTD

Roles

supplier

Address

Region
UKD46
Country
GB
Locality
Nelson
Postal Code
BB9 5EG
Country Name
United Kingdom
Street Address
Northlight Parade

Details

Vcse
No
Scale
sme
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
13676037
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PCHG-5395-ZYGR
Scheme
GB-PPON

Award information

Award 1
Id
1
Date
13 Oct 2025, 00:00
Status
active
Has Renewal
Yes
Above Threshold
Yes
Main Procurement Category
services
Assessment Summaries Date Sent
13 Oct 2025, 00:00

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom
Entry 2
Region
GG
Country
GG
Country Name
Guernsey
Entry 3
Region
IM
Country
IM
Country Name
Isle of Man
Entry 4
Region
JE
Country
JE
Country Name
Jersey
Entry 5
Region
UK
Country
GB
Country Name
United Kingdom
Entry 6
Region
GG
Country
GG
Country Name
Guernsey
Entry 7
Region
IM
Country
IM
Country Name
Isle of Man
Entry 8
Region
JE
Country
JE
Country Name
Jersey

Additional Classifications

Entry 1
Id
50850000
Scheme
CPV
Description
Repair and maintenance services of furniture

Value

Amount
5,000,000
Currency
GBP
Including VAT
6,000,000

Renewal

Description
This is Framework 1 of an Open Framework. The Term of the Open Framework shall be 8 years from the Commencement Date. It is intended that the Open Framework will be reopened every 24 months as the Framework Host deems necessary. At these points, incumbent framework suppliers will have the opportunity to revise their Tender, or they may leave their offer as per their last framework tender submission. The term of Framework 1 shall be 24 months from the commencement date.

Documents

Entry 1
Id
064697-2025
Format
text/html
Notice Type
UK6
Description
Contract award notice on Find a Tender
Document Type
awardNotice
Published
13 Oct 2025, 12:05

Suppliers

Supplier 1
Id
GB-COH-03352929
Name
BATES OFFICE SERVICES LTD
Supplier 2
Id
GB-COH-03250579
Name
CROWN WORKSPACE LIMITED
Supplier 3
Id
GB-PPON-PZXX-9556-CDJP
Name
Patch Perfect Academy
Supplier 4
Id
GB-COH-13676037
Name
UPHOLSTERY2U LTD

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
23 Oct 2025, 23:59

Related lots

1

Contract period

Ends
22 Oct 2027, 23:59
Starts
23 Oct 2025, 00:00
Max Extent Date
2 Oct 2033, 23:59

Standstill Period

Ends
22 Oct 2025, 23:59

Contracts and changes

Entry 1
Id
1
Status
active
Award ID
1
Date Signed
23 Oct 2025, 00:00
Has Renewal
Yes
Above Threshold
Yes

Value

Amount
5,000,000
Currency
GBP
Including VAT
6,000,000

Period

Ends
22 Oct 2027, 23:59
Starts
23 Oct 2025, 00:00
Max Extent Date
2 Oct 2033, 23:59

Renewal

Description
The Term of the Open Framework shall be eight (8) years from the Commencement Date. It is intended that it will be reopened every 24 months (approximately 90 days before the anniversary of the Framework Commencement Date) as the Framework Host deems necessary. At these points, incumbent framework suppliers will have the opportunity to revise their Tender, or they may leave their offer as per their last framework tender submission.

Documents

Entry 1
Id
A-7644
Format
application/vnd.openxmlformats-officedocument.wordprocessingml.document
Document Type
contractSigned
Entry 2
Id
073075-2025
Format
text/html
Notice Type
UK7
Description
Contract details notice on Find a Tender
Document Type
contractNotice
Published
12 Nov 2025, 11:01

Recorded locations

  • Buyer location · Chester · UKD63 · CH2 1UL · United Kingdom
  • Delivery location · UK · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04eee9-2025-11-12T11:01:36ZPreliminary market engagement notice on Find a Tender ·