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PROCUREMENT OPPORTUNITY

"Dare to Care" customer experience programme

SE TRAINS LIMITED · Transparency notice on Find a Tender

Tender information last checkedLast checked 29 Sept 2026, 23:14.

Opportunity overview

Design, development and roll out of phased customer experience training. Phased delivery to April 2026 to ensure all front line colleagues are trained. Value of both phases £309,000

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

In2Action Limited

Match pending…
Published award value
£309k
Awarded
Not supplied
Award ID
1
Status
pending
Location
Chelmsford, Essex, England, UKH36, CM3 5WP, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-04eed2
Status
complete
Procurement Method
direct
Procurement Method Details
Below threshold - without competition

Legal basis

Id
2023/54
Scheme
UKPGA

Special regime

utilities

Lots and requirements

Entry 1
Id
1
Status
complete

Suitability

Sme
Yes

Buyer, suppliers and contacts

Organisation 1
Id
GB-COH-03266762
Name
SE TRAINS LIMITED

Roles

buyer

Address

Region
UKI44
Country
GB
Locality
London
Postal Code
SE1 2AU
Country Name
United Kingdom
Street Address
Second Floor

Details

Classifications

Entry 1
Id
publicUndertaking
Scheme
UK_CA_TYPE
Description
Public undertaking

Identifier

Id
03266762
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PWRR-2348-DXXP
Scheme
GB-PPON
Organisation 2
Id
GB-FTS-141103
Name
In2Action Limited

Roles

supplier

Address

Region
UKH36
Country
GB
Locality
Chelmsford, Essex, England
Postal Code
CM3 5WP
Country Name
United Kingdom
Street Address
Marsh Farm Animal Adventure Park Marsh Farm Road, South Woodham Ferrers

Details

Vcse
No
Scale
sme

Contact

Award information

Award 1
Id
1
Status
pending
Above Threshold
No
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKC
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKD
Country
GB
Country Name
United Kingdom
Entry 3
Region
UKE
Country
GB
Country Name
United Kingdom
Entry 4
Region
UKF
Country
GB
Country Name
United Kingdom
Entry 5
Region
UKG
Country
GB
Country Name
United Kingdom
Entry 6
Region
UKH
Country
GB
Country Name
United Kingdom
Entry 7
Region
UKI
Country
GB
Country Name
United Kingdom
Entry 8
Region
UKJ
Country
GB
Country Name
United Kingdom
Entry 9
Region
UKK
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
80511000
Scheme
CPV
Description
Staff training services

Value

Amount
309,000
Currency
GBP
Including VAT
370,800

Documents

Entry 1
Id
010046-2025
Format
text/html
Notice Type
UK5
Description
Transparency notice on Find a Tender
Document Type
awardNotice
Published
19 Mar 2025, 08:11

Suppliers

Supplier 1
Id
GB-FTS-141103
Name
In2Action Limited

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
28 Mar 2025, 23:59

Related lots

1

Contract period

Ends
1 Apr 2026, 23:59
Starts
31 Mar 2025, 00:00

Recorded locations

  • Buyer location · London · UKI44 · SE1 2AU · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04eed2-2025-03-19T08:11:54ZTransparency notice on Find a Tender ·