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PROCUREMENT OPPORTUNITY

con_27698 - National Centre For Family Hubs & Integrated Family Services 25/26

Department for Education · Tender notice on Find a Tender

Tender information last checkedLast checked 29 Sept 2026, 23:14.

Opportunity overview

This contract is for a delivery partner to deliver a National Centre for Family Hubs (NCFH) that will provide support to Local Authorities (LAs) in the implementation of the Family Hubs programme. In 2022, the Department funded the establishment of the National Centre for Family Hubs and Integrated Family Services (NCFH) to advocate for Family Hubs and disseminate best practices and evidence on integrated family service models. The NCFH provides expert advice and guidance to LAs, health partners, local commissioners, schools, and third sector bodies on setting up and developing Family Hub models. It hosts a resource library and implementation toolkit to support providers. Additionally, its activities are supported by a regular newsletter, learning events, and communities of practice (CoP) for peer learning, creating a community for sharing best practices. The Department is seeking to appoint a delivery partner through a new procurement process to continue, build upon, and enhance the NCFH’s role.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Local Government Association

Matched by number
Published award value
£437.2k
Awarded
4 Jun 2025
Award ID
1
Status
active
Identifier
GB-COH 11177145
Location
London, UKI32, SW1P 3HZ, United Kingdom

Classification

  • CPV80000000 — Education and training services

Lots

  • Lot 1£437.5k

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
project_9797
Status
complete
Above Threshold
Yes
Procurement Method
open
Main Procurement Category
services
How to submit
The Department is administering the Tender process via its e-Tendering Portal, (Jaggaer; https://education.app.jaggaer.com/web/login.html). Jaggaer is the only method for submitting tenders and suppliers should not make any other form of approach to the Department in connection with this procurement. It is the responsibility of Potential Suppliers to ensure they can access and use the Jaggaer system. Jaggaer is owned and hosted by an independent organisation, any issues in respect of functionality or using the system must be directed to the Jaggaer helpdesk via 0800 069 8630 or https://www.jaggaer.com/submit-supplier-support-request/
Procurement Method Details
Open procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Expected award period

Ends
7 May 2025, 23:59

Tender Period

Ends
17 Apr 2025, 12:00

Enquiry period

Ends
11 Apr 2025, 12:00

Submission terms

Electronic Submission Policy
allowed

Languages

en

Lots and requirements

Entry 1
Id
1
Status
complete

Value

Amount
437,500
Currency
GBP
Including VAT
525,000

Suitability

Sme
Yes
Vcse
Yes

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
The quality section of the tender has a weighting of 80%. This consists of 70% for Quality questions and 10% for a Social Value Question

Numbers

Entry 1
Number
80
Weight
percentageExact
Criterion 2
Name
Price
Type
price
Description
The price section of the tender has a weighting of 20%

Numbers

Entry 1
Number
20
Weight
percentageExact

Contract period

Ends
31 Mar 2026, 23:59
Starts
2 Jun 2025, 00:00

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom
Entry 2
Region
UK
Country
GB
Country Name
United Kingdom
Entry 3
Region
UK
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
80000000
Scheme
CPV
Description
Education and training services

Published documents

Entry 1
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest
Entry 2
Id
010038-2025
Format
text/html
Notice Type
UK4
Description
Tender notice on Find a Tender
Document Type
tenderNotice
Published
18 Mar 2025, 18:05
Entry 3
Id
010525-2025
Format
text/html
Notice Type
UK4
Description
Tender notice on Find a Tender
Document Type
tenderNotice
Published
20 Mar 2025, 17:00
Entry 4
Id
012417-2025
Format
text/html
Notice Type
UK4
Description
Tender notice on Find a Tender
Document Type
tenderNotice
Published
2 Apr 2025, 09:53

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PDZG-3487-DPVD
Name
Department for Education

Roles

buyer

Address

Region
UKI32
Country
GB
Locality
London
Postal Code
SW1P3BT
Country Name
United Kingdom
Street Address
Sanctuary Buildings, 20 Great Smith Street

Details

Classifications

Entry 1
Id
publicAuthorityCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - central government

Identifier

Id
PDZG-3487-DPVD
Scheme
GB-PPON

Contact

Organisation 2
Id
GB-COH-11177145
Name
Local Government Association

Roles

supplier

Address

Region
UKI32
Country
GB
Locality
London
Postal Code
SW1P 3HZ
Country Name
United Kingdom
Street Address
18 Smith Square

Details

Vcse
No
Scale
large
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
11177145
Scheme
GB-COH

Contact

Award information

Award 1
Id
1
Date
5 Jun 2025, 00:00
Title
National Centre For Family Hubs & Integrated Family Services - 2025/26
Status
active
Above Threshold
Yes
Main Procurement Category
services
Assessment Summaries Date Sent
5 Jun 2025, 00:00

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom
Entry 2
Region
UK
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
80000000
Scheme
CPV
Description
Education and training services

Value

Amount
437,196.04
Currency
GBP
Including VAT
524,635.25

Documents

Entry 1
Id
030329-2025
Format
text/html
Notice Type
UK6
Description
Contract award notice on Find a Tender
Document Type
awardNotice
Published
5 Jun 2025, 15:31

Suppliers

Supplier 1
Id
GB-COH-11177145
Name
Local Government Association

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
18 Jun 2025, 23:59

Related lots

1

Contract period

Ends
31 Mar 2026, 23:59
Starts
19 Jun 2025, 00:00

Standstill Period

Ends
16 Jun 2025, 23:59

Contracts and changes

Entry 1
Id
1
Status
active
Award ID
1
Date Signed
24 Jul 2025, 00:00
Above Threshold
Yes

Value

Amount
437,196.04
Currency
GBP
Including VAT
524,635.25

Period

Ends
31 Mar 2026, 23:59
Starts
24 Jul 2025, 00:00

Documents

Entry 1
Id
045055-2025
Format
text/html
Notice Type
UK7
Description
Contract details notice on Find a Tender
Document Type
contractNotice
Published
1 Aug 2025, 09:58

Agreed Metrics

Entry 1
Id
1
Title
KPI No. 1
Description
National Centre to seek and collate feedback from LAs, health partners, and third sector bodies on quality of guidance/best practice/case study products/evidence dissemination overseen by NCFH. This should be collectedon a quarterly basis and be requested from a minimum of 40 LAs during each quarter. The LAs and stakeholders should represent all areas of support which the NCFH supports. Feedback to be shared with the Department and DHSC. Progress Measure: Number of feedback requests (40 minimum per quarter). Evidence that the customer feedback represents all areas of support which the NCFH provides. Positive feedback from at least 70% of survey respondents on the usefulness of resources in supporting LAs to develop / deliver their services.

Observations

Entry 1
Id
frequency

Period

Duration In Months
3
Entry 2
Id
2
Title
KPI No. 2
Description
National Centre to collate data on the number of attendees at events and seek quantitative and qualitative feedback from attendees on the quality of each of those events. This includes large scale events and smaller communities of practice and peer learning spaces. Progress Measures: Minimum turnout of 70% of the cohort of delegates (to be agreed with the Department on an event-by-event basis) and rated positive or better by 70% of respondents (through feedback surveys). The supplier will need to demonstrate how they have learnt from feedback, reporting to the Department on action taken between events.

Observations

Entry 1
Id
frequency

Period

Duration In Months
3
Entry 3
Id
3
Title
KPI No. 3
Description
Number of LAd that actively engage with National Centre support across the different support offers. Progress Measure: Number of LAs in contact with NCFH (target 95% of Department funded LAs), and to which extent - e.g. LA has contacted NCFH by email/telephone byt not attended any events/workshops/CoPs, LA has attended an event but not otherwise engaged with NCFH support, LA has regular and ongoing engagement in all areas of NCFH support.

Observations

Entry 1
Id
frequency

Period

Duration In Months
3
Entry 4
Id
4
Title
KPI No. 4
Description
Number of 'new' LAs that have had engagement and support from National Centre that move towards establishing Best Start Family Hubs. Progress Measure: 100% of currently unfunded LAs (65) that are about to receive Development Grant funding develop their approach following National Centre support.

Observations

Entry 1
Id
frequency

Period

Duration In Months
3
Entry 5
Id
5
Title
KPI No. 5
Description
National Centre will monitor audience engagement with the NCFH website and other resources. Progress Measure: Website: Minimum of 500 users per month, and minimum of 1,000 views per month. This can be averages across the quarter.

Observations

Entry 1
Id
frequency

Period

Duration In Months
3
Entry 6
Id
6
Title
KPI No. 6
Description
National Centre will collect feedback from LAs on accessibility and usability of the NCFH website. Progress Measure: Target of 70% positive feedback on the NCFH website across the quarter, collected by user satisfaction tools and/or feedback forms held on the NCFH website. This should be supplemented by user testing, surveys, or interviews held with LAs.

Observations

Entry 1
Id
frequency

Period

Duration In Months
3
Entry 7
Id
7
Title
KPI No. 7
Description
National Centre will deliver a Social Value Action Plan, as set out in their bid. Progress Measure: 100% of the commitments delivered to the timescales set out in the Action Plan.

Observations

Entry 1
Id
frequency

Period

Duration In Months
1

Recorded locations

  • Buyer location · London · UKI32 · SW1P3BT · United Kingdom
  • Delivery location · UK · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04eecc-2025-08-01T09:58:57+01:00Tender notice on Find a Tender ·