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PROCUREMENT OPPORTUNITY

Annual Maintenance and Reactive Repairs Maintenance Services for existing Heating Installations

Southside Housing Association Ltd · compiled

Tender information last checkedLast checked 29 Sept 2026, 22:51.

Opportunity overview

1.1 The Contract primarily involves providing an annual maintenance service and 24 hour a day 365 days a year reactive repairs maintenance service to existing heating installations throughout tenant occupied properties within the Cardonald and Pollokshields areas of Glasgow. The Contract duration is two years (twenty-four months) from the commencement date of 1st July 2025 until 30th June 2027, and will primarily include; - Annual maintenance servicing of Air Source Heat Pump heating installations; - Annual maintenance servicing of Unvented Cylinder Heating installations; - Operation and Condition Check of interconnected smoke detectors and heat alarms which shall be replaced by the Contractor where existing alarms are missing; and - A reactive maintenance repairs service to properties with Air Source Heat Pump heating systems (refer ASHP Properties address list incorporated within Tender Document 4). The reactive maintenance repairs service shall include replacement of defective parts and components including any part or components requiring replacement that are identified during the annual maintenance service visits to Air Source Heat Pump installations only. The reactive maintenance repairs service will be provided by the Contractor on a 24 hours a day 365 days a year basis incorporating reactive maintenance repairs notified by Southside Housing Association’s customers during normal working hours and out with normal working hours. The reactive repairs service will also include an Out of Hours call handling service provided by the Contractor who shall receive calls directly from the customers of Southside Housing Association out with normal working hours and the Contractor will thereafter make safe or complete all emergency repairs notified by customers of Southside Housing Association out with normal working hours. Subject to satisfactory performance of the Contractor, which will be assessed through measurement of the Key Performance Indicator’s (Refer Tender Document 8) it is intended that the Contract will be further extended annually in twelve months increments up to a maximum of three years and an overall maximum contract period of five years.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

James Frew Ltd

Matched by exact name
Contract value
£65.6k
Awarded
Not supplied
Contract signed
18 Jun 2025
Award ID
038189-2025-1
Status
active
Location
Stevenston, UKM, KA20 3HD, United Kingdom

Classification

  • CPV50710000 — Repair and maintenance services of electrical and mechanical building installations
  • CPV39715000 — Water heaters and heating for buildings; plumbing equipment
  • CPV39715200 — Heating equipment
  • CPV39721310 — Air heaters
  • CPV42131110 — Central-heating radiator valves
  • CPV42510000 — Heat-exchange units, air-conditioning and refrigerating equipment, and filtering machinery
  • CPV42511110 — Heat pumps
  • CPV42530000 — Parts of refrigerating and freezing equipment and heat pumps
  • CPV42533000 — Parts of heat pumps
  • CPV44115200 — Plumbing and heating materials
  • CPV44115220 — Heating materials
  • CPV44163121 — Heating pipes
  • CPV44620000 — Central-heating radiators and boilers and parts
  • CPV44621110 — Central-heating radiators
  • CPV44621112 — Parts of central-heating radiators
  • CPV45259300 — Heating-plant repair and maintenance work
  • CPV45311100 — Electrical wiring work
  • CPV45331000 — Heating, ventilation and air-conditioning installation work
  • CPV50721000 — Commissioning of heating installations
  • CPV71314310 — Heating engineering services for buildings

Lots

  • Single Stage Tendering in accordance with Regulations 28 (Open Procedure) of the Public Contracts (Scotland) Regulations 2015. Additional information: Economic Operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015. SPD Question 2D.1.2- Bidders must provide a separate SPD response (Sections A and B of this Part and Part III) for each subcontractor.£370k

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-04eea6
Status
complete
Has Recurrence
Yes
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Covered By

GPA

Amendments

Entry 1
Id
2
Description
To facilitate bidder's request to extend the tender period

Unstructured Changes

Entry 1

Where

Label
Time limit
Section
IV.2.2

New Value

Date
1 May 2025, 12:00

Old Value

Date
17 Apr 2025, 12:00
Entry 2

Where

Label
Minimum time frame during which the tenderer must maintain the tender
Section
IV.2.6

New Value

Date
30 Jul 2025

Old Value

Date
16 Jul 2025
Entry 3

Where

Label
Conditions for opening of tenders
Section
IV.2.7

New Value

Date
1 May 2025, 12:00

Old Value

Date
17 Apr 2025, 12:00

Bid Opening

Date
17 Apr 2025, 12:00

Legal basis

Id
32014L0024
Scheme
CELEX

Recurrence

Description
2027 at the earliest if the optional 12 month extensions are not applied

Expected award period

Starts
17 Apr 2025, 12:00

Tender Period

Ends
17 Apr 2025, 12:00

Communication

Contract terms

Performance Terms
'Tender Document 8- Key Performance Indicators'' attached to this Contract Notice. Where performance falls below the minimum acceptable level during the Contract, the Contractor will be required to produce a Remedial Plan for the approval of Southside Housing Association. Failure to produce a Remedial Plan or implement an approved Remedial Plan will be deemed to be a breach of the Contract, which may lead to the termination of the Contractor
Has Electronic Payment
Yes
Has Electronic Ordering
Yes
Electronic Invoicing Policy
allowed

Classification

Id
50710000
Scheme
CPV
Description
Repair and maintenance services of electrical and mechanical building installations

Submission terms

Languages

en

Bid Validity Period

Ends
16 Jul 2025, 23:59

Submission Method

electronicSubmission

Other Requirements

Requires Staff Names And Qualifications
Yes

Selection criteria

Criteria

Criterion 1
Type
suitability
Description
MCS Service Certified https://mcscertified.com; FGas Certified; and NICEIC or SELECT membership or equivalent

Applies To

supplier
Criterion 2
Type
economic
Description
Bidders will be required to have a minimum 'general' yearly turnover of 148000 GBP for the last two years or have an average yearly turnover of a minimum of 148000 GBP for the last two years. Where turnover information is not available for the time period requested, the bidder will be required to state the date which they were set up or started trading. It is a requirement of this contract that bidders hold, or can commit to obtain prior to the commencement of any subsequently awarded contract, the types and levels of insurances indicated below: Employer's (Compulsory) Liability Insurance - 5,000,000 GBP Public Liability Insurance - 5,000,000 GBP

Applies To

supplier
Criterion 3
Type
technical
Description
Bidders must be able to provide two examples of similar Maintenance Services and Responsive Repairs services including Out of Hours Call Handling for existing heating installations similar to the requirements of Southside Housing Association undertaken during the last three years that demonstrate that they have the relevant experience to deliver the services/supplies as described in part II.2.4 of the Find a Tender Service Contract Notice or the relevant section of the Site Notice. Bidders are required to confirm whether they intend to subcontract and, if so, for what proportion of the contract.

Applies To

supplier

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
Single Stage Tendering in accordance with Regulations 28 (Open Procedure) of the Public Contracts (Scotland) Regulations 2015. Additional information: Economic Operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015. SPD Question 2D.1.2- Bidders must provide a separate SPD response (Sections A and B of this Part and Part III) for each subcontractor.

Value

Amount
370,000
Currency
GBP

Renewal

Description
May take up option of twelve month extensions up to a maximum of three further years (2027-2030) at an estimated value 74000 GBP (excluding VAT) per annum. Southside Housing Association's estimated annual budget for the contract is 74000 GBP excluding VAT.

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
60
Criterion 2
Type
price
Description
40

Contract period

Duration In Days
720

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery Location

Description
Cardonald and Pollokshields, Glasgow

Delivery locations

Entry 1
Region
UKM82
Entry 2
Region
UKM82

Additional Classifications

Entry 1
Id
39715000
Scheme
CPV
Description
Water heaters and heating for buildings; plumbing equipment
Entry 2
Id
39715200
Scheme
CPV
Description
Heating equipment
Entry 3
Id
39721310
Scheme
CPV
Description
Air heaters
Entry 4
Id
42131110
Scheme
CPV
Description
Central-heating radiator valves
Entry 5
Id
42510000
Scheme
CPV
Description
Heat-exchange units, air-conditioning and refrigerating equipment, and filtering machinery
Entry 6
Id
42511110
Scheme
CPV
Description
Heat pumps
Entry 7
Id
42533000
Scheme
CPV
Description
Parts of heat pumps
Entry 8
Id
42530000
Scheme
CPV
Description
Parts of refrigerating and freezing equipment and heat pumps
Entry 9
Id
44115200
Scheme
CPV
Description
Plumbing and heating materials
Entry 10
Id
44115220
Scheme
CPV
Description
Heating materials
Entry 11
Id
44163121
Scheme
CPV
Description
Heating pipes
Entry 12
Id
44620000
Scheme
CPV
Description
Central-heating radiators and boilers and parts
Entry 13
Id
44621110
Scheme
CPV
Description
Central-heating radiators
Entry 14
Id
44621112
Scheme
CPV
Description
Parts of central-heating radiators
Entry 15
Id
45259300
Scheme
CPV
Description
Heating-plant repair and maintenance work
Entry 16
Id
45331000
Scheme
CPV
Description
Heating, ventilation and air-conditioning installation work
Entry 17
Id
45311100
Scheme
CPV
Description
Electrical wiring work
Entry 18
Id
50721000
Scheme
CPV
Description
Commissioning of heating installations
Entry 19
Id
71314310
Scheme
CPV
Description
Heating engineering services for buildings

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-4964
Name
Southside Housing Association Ltd

Roles

buyer

Address

Region
UKM82
Locality
Glasgow
Postal Code
G514EB
Country Name
United Kingdom
Street Address
135 Fifty Pitches Rd, Cardonald

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Description
Registered Social Landlord
Entry 2
Id
06
Scheme
COFOG
Description
Housing and community amenities

Identifier

Legal Name
Southside Housing Association Ltd

Contact

Name
Sonia Mehmi
Telephone
+44 1414221112
Organisation 2
Id
GB-FTS-2494
Name
Glasgow Sheriff Court and Justice of the Peace Court

Roles

reviewBody

Address

Locality
Glasgow
Country Name
United Kingdom

Identifier

Legal Name
Glasgow Sheriff Court and Justice of the Peace Court
Organisation 3
Id
GB-FTS-39465
Name
James Frew Ltd

Roles

supplier

Address

Region
UKM
Locality
Stevenston
Postal Code
KA20 3HD
Country Name
United Kingdom
Street Address
James Frew Ltd, 83 New Street

Details

Scale
large

Identifier

Legal Name
James Frew Ltd

Contact

Telephone
+44 1294468113

Award information

Award 1
Id
038189-2025-1
Status
active

Suppliers

Supplier 1
Id
GB-FTS-39465
Name
James Frew Ltd

Related lots

1

Contracts and changes

Entry 1
Id
038189-2025-1
Status
active
Award ID
038189-2025-1
Date Signed
19 Jun 2025, 00:00

Value

Amount
65,591.48
Currency
GBP

Recorded locations

  • Buyer location · Glasgow · UKM82 · G514EB · United Kingdom
  • Delivery location · UKM82

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04eea6-2025-07-08T11:51:57+01:00compiled ·