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PROCUREMENT OPPORTUNITY

Education Systems Portfolio

Norfolk County Council · Contract details notice on Find a Tender

Tender information last checkedLast checked 2 Oct 2026, 18:46.

Opportunity overview

Norfolk County Council is awarding a contract to purchase a software system that covers the end-to-end processes in its Children's Services Department. This contract also includes support and maintenance for the system and professional services for implementation and ongoing requirements. On 19 November 2025, the Minister of State for Local Government and Homelessness made a written statement [UIN HCWS1071] saying that three proposals for unitary local government in Norfolk had been received. The Minister announced a consultation exercise, which ended on 11 January 2026. The Minister stated that "once the consultations have concluded, the Government will assess the proposals against the criteria in the invitation and decide, subject to parliamentary approval, which, if any, proposals are to be implemented, with or without modification". A "minded to" decision has been made for 3 unitary councils in Norfolk. On 4 December 2025, the Secretary of State for Local Government made a written statement [UIN HCWS1128] stating that the government intends to establish a Mayoral Strategic Authority for Norfolk and Suffolk as soon as possible, and that it is minded to hold inaugural mayoral elections in May 2028. Should these processes lead to unitary local government in Norfolk and/or to the establishment of a Mayoral Strategic Authority covering Norfolk (i) the contract may be transferred, assigned or novated to any successor authority(ies) to the council, or to any joint body incorporating or formed by any such successor and/or to any Mayoral Strategic Authority; and/or (ii) the council or a successor authority or joint body may order services on behalf of other local authorities serving any area within Norfolk's current geographical boundaries. In the event of a change from two-tier to unitary local government in Norfolk and/or the establishment of a Mayoral Strategic Authority covering Norfolk it may be necessary to modify this contract to the extent necessary to permit its continued satisfactory performance.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Access UK Limited

Matched by number
Contract value
£2.9m
Awarded
Not supplied
Contract signed
1 Apr 2026
Including VAT
£3.5m
Award ID
1
Status
active
Identifier
GB-COH 02343760
Location
Loughborough, UKF22, LE11 3QF, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot LOT-0001Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
NCCT
Status
complete
Procurement Method
open
Procurement Method Details
Competitive flexible procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Covered By

GPA

Lots and requirements

Entry 1
Id
LOT-0001
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
Norfolk County Council
Id
GB-PPON-PDYH-3246-XWTR

Identifier

Scheme
GB-PPON
Id
PDYH-3246-XWTR

Address

Street Address
County Hall, Martineau Lane
Locality
Norwich
Postal Code
NR1 2DH
Country
GB
Country Name
United Kingdom
Region
UKH15

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
Access UK Limited
Id
GB-COH-02343760

Identifier

Scheme
GB-COH
Id
02343760

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PBNW-7697-HCPQ

Address

Street Address
Armstrong Building Oakwood Drive
Locality
Loughborough
Postal Code
LE11 3QF
Country
GB
Country Name
United Kingdom
Region
UKF22

Contact

Roles

supplier

Details

Scale
large
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
LOT-0001
Related Lot
LOT-0001

Additional Classifications

Entry 1
Scheme
CPV
Id
48000000
Description
Software package and information systems
Entry 2
Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support

Delivery locations

Entry 1
Region
UKH15
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKH16
Country
GB
Country Name
United Kingdom
Entry 3
Region
UKH17
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-COH-02343760
Name
Access UK Limited

Related lots

LOT-0001

Contracts and changes

Entry 1
Id
1
Award ID
1
Status
active
Has Renewal
Yes
Has Options
Yes
Above Threshold
Yes
Date Signed
2 Apr 2026, 00:00
No Agreed Metrics Rationale
Under £5 million

Period

Starts
2 Apr 2026, 00:00
Ends
1 Apr 2033, 23:59
Max Extent Date
2 Apr 2043, 00:59

Renewal

Description
The Council as its discretion has the right to extend by 5 years plus 5 years.

Options

Description
The right to additional purchases while the contract is valid. The council will have the right to purchase (1) additional licenses if usage or numbers of users increase (2) additional support hours and professional services if required to maximise the return on investment for the Council and to maintain or improve the holistic view of the child and support efficient access to services (3) additional modules and additional functionality to maximise the return on investment for the Council and to maintain or improve the holistic view of the child and support efficient access to services (4) Additional training to ensure maximum and efficient use of the system.

Value

Including VAT
3,456,865.2
Amount
2,880,721
Currency
GBP

Documents

Entry 1
Id
036484-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
22 Apr 2026, 11:09
Format
text/html

Recorded locations

  • Buyer location · Norwich · UKH15 · NR1 2DH · United Kingdom

Notice and amendment history

2 published notice versions reviewed by ProcuraAxis.

2 VERSIONS
  1. 009866-2026Contract award notice on Find a Tender ·
  2. 036484-2026Contract details notice on Find a Tender ·