Advice and Support Service

Opportunity overview

The Council has Procured services for the purpose of providing an advice and guidance service offering direct support with some limited potential signposting, where necessary, for residents of the area with a focus on those most in need.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

CITIZENS ADVICE BUREAU TENDRING

Matched by number

Published award value: £400k
Awarded: 4 Sept 2025
Award ID: 1
Status: active
Identifier: GB-COH 04345160
Location: Clacton-On-Sea, UKH34, CO15 6QF, United Kingdom

Classification

CPV85000000 — Health and social work services
CPV98000000 — Other community, social and personal services

Lots

Lot 1£600k

Documents and notices

Contract details notice on Find a TenderOpen source ↗
Contract award notice on Find a TenderOpen source ↗
Tender notice on Find a TenderOpen source ↗
Tender notice on Find a TenderOpen source ↗
Preliminary market engagement notice on Find a TenderOpen source ↗
Preliminary market engagement notice on Find a TenderOpen source ↗
Preliminary market engagement notice on Find a TenderOpen source ↗
All tenders must be submitted electronically. A link to the opportunity can be found at the address above. It is free to register for an account.Open source ↗

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id: EPP0183
Status: complete
Has Recurrence: Yes
Above Threshold: Yes
Procurement Method: open
Main Procurement Category: services
How to submit: Tender must be submitted electronically via Pro Contract. https://procontract.due-north.com/Advert?advertId=98c5fdf9-864b-f011-8138-005056b64545
Procurement Method Details: Open procedure

Covered By

GPA

Amendments

Entry 1

Id: 009084-2025
Description: Market Engagement Submission to be through Procontract: https://procontract.due-north.com/Advert?advertId=a5c26172-5bff-ef11-8136-005056b64545

Entry 2

Id: 009086-2025
Description: Added link to notice

Legal basis

Id: 2023/54
Uri: https://www.legislation.gov.uk/ukpga/2023/54/contents ↗
Scheme: UKPGA

Recurrence

Dates

Entry 1

Starts: 29 Sept 2028, 23:59

Expected award period

Ends: 14 Aug 2025, 23:59

Tender Period

Ends: 18 Jul 2025, 12:00

Communication

Future Notice Date: 15 Apr 2025, 23:59

Enquiry period

Ends: 9 Jul 2025, 23:59

Submission terms

Electronic Submission Policy: allowed

Languages

Lots and requirements

Entry 1

Id: 1
Status: complete
Has Renewal: Yes

Value

Amount: 600,000
Currency: GBP
Including VAT: 720,000

Renewal

Description: Option to extend for one further year

Suitability

Sme: Yes
Vcse: Yes

Award criteria

Criteria

Criterion 1

Name: Meeting Required Services
Type: quality

Numbers

Entry 1

Number: 15
Weight: percentageExact

Criterion 2

Name: Location Requirements
Type: quality

Numbers

Entry 1

Number: 20
Weight: percentageExact

Criterion 3

Name: Targets and Monitoring
Type: quality

Numbers

Entry 1

Number: 15
Weight: percentageExact

Criterion 4

Name: Certifications and Training Requirements
Type: quality

Numbers

Entry 1

Number: 15
Weight: percentageExact

Criterion 5

Name: Quality
Type: quality

Numbers

Entry 1

Number: 15
Weight: percentageExact

Criterion 6

Name: Social Value
Type: quality

Numbers

Entry 1

Number: 20
Weight: percentageExact

Contract period

Ends: 30 Sept 2028, 23:59
Starts: 1 Oct 2025, 00:00
Max Extent Date: 30 Sept 2029, 23:59

Items and delivery

Item 1

Id: 1
Related Lot: 1

Delivery locations

Entry 1

Region: UKC
Country: GB
Country Name: United Kingdom

Entry 2

Region: UKD
Country: GB
Country Name: United Kingdom

Entry 3

Region: UKE
Country: GB
Country Name: United Kingdom

Entry 4

Region: UKF
Country: GB
Country Name: United Kingdom

Entry 5

Region: UKG
Country: GB
Country Name: United Kingdom

Entry 6

Region: UKH
Country: GB
Country Name: United Kingdom

Entry 7

Region: UKI
Country: GB
Country Name: United Kingdom

Entry 8

Region: UKJ
Country: GB
Country Name: United Kingdom

Entry 9

Region: UKK
Country: GB
Country Name: United Kingdom

Entry 10

Region: UKC
Country: GB
Country Name: United Kingdom

Entry 11

Region: UKD
Country: GB
Country Name: United Kingdom

Entry 12

Region: UKE
Country: GB
Country Name: United Kingdom

Entry 13

Region: UKF
Country: GB
Country Name: United Kingdom

Entry 14

Region: UKG
Country: GB
Country Name: United Kingdom

Entry 15

Region: UKH
Country: GB
Country Name: United Kingdom

Entry 16

Region: UKI
Country: GB
Country Name: United Kingdom

Entry 17

Region: UKJ
Country: GB
Country Name: United Kingdom

Entry 18

Region: UKK
Country: GB
Country Name: United Kingdom

Entry 19

Region: UKC
Country: GB
Country Name: United Kingdom

Entry 20

Region: UKD
Country: GB
Country Name: United Kingdom

Entry 21

Region: UKE
Country: GB
Country Name: United Kingdom

Entry 22

Region: UKF
Country: GB
Country Name: United Kingdom

Entry 23

Region: UKG
Country: GB
Country Name: United Kingdom

Entry 24

Region: UKH
Country: GB
Country Name: United Kingdom

Entry 25

Region: UKI
Country: GB
Country Name: United Kingdom

Entry 26

Region: UKJ
Country: GB
Country Name: United Kingdom

Entry 27

Region: UKK
Country: GB
Country Name: United Kingdom

Entry 28

Region: UKH3
Country: GB
Country Name: United Kingdom

Entry 29

Region: UKH3
Country: GB
Country Name: United Kingdom

Additional Classifications

Entry 1

Id: 85000000
Scheme: CPV
Description: Health and social work services

Entry 2

Id: 98000000
Scheme: CPV
Description: Other community, social and personal services

Published documents

Entry 1

Id: conflictOfInterest
Description: Not published
Document Type: conflictOfInterest

Entry 2

Id: L-1
Url: https://procontract.due-north.com/Advert?advertId=98c5fdf9-864b-f011-8138-005056b64545 ↗
Description: All tenders must be submitted electronically. A link to the opportunity can be found at the address above. It is free to register for an account.
Document Type: biddingDocuments

Entry 3

Id: 033805-2025
Url: https://www.find-tender.service.gov.uk/Notice/033805-2025 ↗
Format: text/html
Notice Type: UK4
Description: Tender notice on Find a Tender
Document Type: tenderNotice
Published: 19 Jun 2025, 15:58

Entry 4

Id: 033808-2025
Url: https://www.find-tender.service.gov.uk/Notice/033808-2025 ↗
Format: text/html
Notice Type: UK4
Description: Tender notice on Find a Tender
Document Type: tenderNotice
Published: 19 Jun 2025, 16:01

Planning and budget

Documents

Entry 1

Id: 009044-2025
Url: https://www.find-tender.service.gov.uk/Notice/009044-2025 ↗
Format: text/html
Notice Type: UK2
Description: Preliminary market engagement notice on Find a Tender
Document Type: marketEngagementNotice
Published: 12 Mar 2025, 15:32

Entry 2

Id: 009084-2025
Url: https://www.find-tender.service.gov.uk/Notice/009084-2025 ↗
Format: text/html
Notice Type: UK2
Description: Preliminary market engagement notice on Find a Tender
Document Type: marketEngagementNotice
Published: 12 Mar 2025, 16:52

Entry 3

Id: 009086-2025
Url: https://www.find-tender.service.gov.uk/Notice/009086-2025 ↗
Format: text/html
Notice Type: UK2
Description: Preliminary market engagement notice on Find a Tender
Document Type: marketEngagementNotice
Published: 12 Mar 2025, 16:54

Milestones

Entry 1

Id: engagement
Type: engagement
Status: scheduled
Due: 1 Apr 2025, 23:59
Description: Essex County Council, through the Essex Procurement Partnership, is requesting market engagement for an Advisory and Support Service on behalf of Tendring District Council. Clarifications can be submitted until 12 midday on the 1st April. Please use this link to access the market engagement: https://procontract.due-north.com/Advert?advertId=a5c26172-5bff-ef11-8136-005056b64545

Buyer, suppliers and contacts

Organisation 1

Id: GB-PPON-PPWL-8775-PCGW
Name: Tendring District Council

Roles

buyer

Address

Region: UKH34
Country: GB
Locality: Clacton-on-Sea
Postal Code: CO15 1SE
Country Name: United Kingdom
Street Address: Town Hall

Details

Classifications

Entry 1

Id: publicAuthoritySubCentralGovernment
Scheme: UK_CA_TYPE
Description: Public authority - sub-central government

Identifier

Id: PPWL-8775-PCGW
Scheme: GB-PPON

Contact

Email: procurement@tendringdc.gov.uk

Organisation 2

Id: GB-PPON-PWVM-4844-NRQH
Name: Essex County Council
Role Details: Undertaking the Procurement on behalf of Tendring District Council

Roles

procuringEntity

Address

Region: UKH36
Country: GB
Locality: Chelmsford
Postal Code: CM1 1QH
Country Name: United Kingdom
Street Address: County Hall, Market Road

Identifier

Id: PWVM-4844-NRQH
Scheme: GB-PPON

Contact

Email: ProcurementSandA@essex.gov.uk

Organisation 3

Id: GB-COH-04345160
Name: CITIZENS ADVICE BUREAU TENDRING

Roles

supplier

Address

Region: UKH34
Country: GB
Locality: Clacton-On-Sea
Postal Code: CO15 6QF
Country Name: United Kingdom
Street Address: 18 Carnarvon Road

Details

Url: http://www.cabtendring.org ↗
Vcse: Yes
Scale: large
Sheltered Workshop: No
Public Service Mission Organization: No

Identifier

Id: 04345160
Scheme: GB-COH

Contact

Email: emma.funnell@cabtendring.org.uk

Additional Identifiers

Entry 1

Id: PYGT-3218-CHWM
Scheme: GB-PPON

Award information

Award 1

Id: 1
Date: 5 Sept 2025, 00:00
Status: active
Has Renewal: Yes
Above Threshold: Yes
Main Procurement Category: services
Assessment Summaries Date Sent: 8 Sept 2025, 00:00

Items

Item 1

Id: 1
Related Lot: 1

Delivery locations

Entry 1

Region: UKH3
Country: GB
Country Name: United Kingdom

Entry 2

Region: UKH3
Country: GB
Country Name: United Kingdom

Additional Classifications

Entry 1

Id: 72253000
Scheme: CPV
Description: Helpdesk and support services

Value

Amount: 400,000
Currency: GBP
Including VAT: 480,000

Renewal

Description: If the authority wishes to extend the agreement, it shall give the supplier at least three months written notice of such intention before the expiry of the initial term.

Documents

Entry 1

Id: 054756-2025
Url: https://www.find-tender.service.gov.uk/Notice/054756-2025 ↗
Format: text/html
Notice Type: UK6
Description: Contract award notice on Find a Tender
Document Type: awardNotice
Published: 8 Sept 2025, 15:53

Suppliers

Supplier 1

Id: GB-COH-04345160
Name: CITIZENS ADVICE BUREAU TENDRING

Milestones

Entry 1

Id: 1
Type: futureSignatureDate
Status: scheduled
Due: 18 Sept 2025, 23:59

Related lots

Contract period

Ends: 30 Sept 2029, 23:59
Starts: 1 Oct 2025, 00:00
Max Extent Date: 30 Sept 2031, 23:59

Standstill Period

Ends: 17 Sept 2025, 23:59

Contracts and changes

Entry 1

Id: 1
Title: INFORMATION AND ADVISORY SERVICES FOR RESIDENTS WITHIN TENDRING DISTRICT ADMINISTRATIVE AREA
Status: active
Award ID: 1
Date Signed: 29 Sept 2025, 00:00
Has Renewal: Yes
Above Threshold: Yes
No Agreed Metrics Rationale: Below £5m threshold.

Value

Amount: 300,000
Currency: GBP
Including VAT: 360,000

Period

Ends: 12 Oct 2028, 23:59
Starts: 1 Oct 2025, 00:00
Max Extent Date: 12 Oct 2030, 23:59

Renewal

Description: Extensions may be utilised through the Local Government Reorganisation if required.

Documents

Entry 1

Id: 070728-2025
Url: https://www.find-tender.service.gov.uk/Notice/070728-2025 ↗
Format: text/html
Notice Type: UK7
Description: Contract details notice on Find a Tender
Document Type: contractNotice
Published: 4 Nov 2025, 10:35

Recorded locations

Buyer location · Clacton-on-Sea · UKH34 · CO15 1SE · United Kingdom
Delivery location · UKC · United Kingdom
Delivery location · UKD · United Kingdom
Delivery location · UKE · United Kingdom
Delivery location · UKF · United Kingdom
Delivery location · UKG · United Kingdom
Delivery location · UKH3 · United Kingdom
Delivery location · UKH · United Kingdom
Delivery location · UKI · United Kingdom
Delivery location · UKJ · United Kingdom
Delivery location · UKK · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION

ocds-h6vhtk-04ec4c-2025-11-04T10:35:24ZPreliminary market engagement notice on Find a Tender · 4 Nov 2025, 10:35