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PROCUREMENT OPPORTUNITY

Integrated Domestic Abuse Service at Sefton Council

Sefton Metropolitan Borough Council · Preliminary market engagement notice on Find a Tender

Tender information last checkedLast checked 29 Sept 2026, 22:35.

Opportunity overview

Sefton is appointing a provider to provide a fully Integrated Domestic Abuse Service (IDAS) from 2025 for a minimum of 3 years. The service will provide holistic support to victims/survivors and families of domestic abuse, irrespective of protected characteristic or risk level. The service will provide therapeutic counselling to those who require it in order to build resilience and aid recovery from the long-term effects of domestic abuse. The service will address the priorities outlined in the action plan accompanying the Domestic & Sexual Abuse Strategy 2023-2028. Based on the needs assessment that was commissioned to meet our statutory obligations under the Domestic Abuse Act 2021, we have unmet need around: - Reporting of domestic abuse in more affluent areas of the borough was less than in areas of deprivation. - Older victims / survivors due to the varying age demographics across Sefton. - Male victims - Ensuring the voices of those with lived experience of domestic abuse are being fully utilised.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

SEFTON WOMEN'S & CHILDREN'S AID

Matched by number
Published award value
£2.8m
Awarded
20 Jul 2025
Award ID
1
Status
active
Identifier
GB-COH 03448301
Location
Merseyside, UKD73, L20 4NR, United Kingdom

Classification

  • CPV85300000 — Social work and related services

Lots

  • Lot 1£2.8m · Including VAT

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
DN766982
Status
complete
Has Recurrence
Yes
Above Threshold
Yes
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Covered By

GPA

Legal basis

Id
2023/54
Scheme
UKPGA

Recurrence

Dates

Entry 1
Starts
1 Mar 2030, 23:59

Expected award period

Ends
9 Jul 2025, 23:59

Tender Period

Ends
23 May 2025, 10:00

Enquiry period

Ends
16 May 2025, 12:00

Special regime

lightTouch

Submission terms

Electronic Submission Policy
allowed

Languages

en

Lots and requirements

Entry 1
Id
1
Status
complete
Has Renewal
Yes

Value

Currency
GBP
Including VAT
2,800,000

Renewal

Description
There are 2 x12 month extension options available following the 3 year core period.

Suitability

Sme
Yes
Vcse
Yes

Award criteria

Criteria

Criterion 1
Name
Price
Type
cost

Numbers

Entry 1
Number
10
Weight
percentageExact
Criterion 2
Name
Quality
Type
quality

Numbers

Entry 1
Number
90
Weight
percentageExact

Contract period

Ends
31 Aug 2028, 23:59
Starts
1 Sept 2025, 00:00
Max Extent Date
31 Aug 2030, 23:59

Selection criteria

Criteria

Criterion 1
Type
economic
Description
See tender document
Criterion 2
Type
technical
Description
See tender document

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKC
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKD
Country
GB
Country Name
United Kingdom
Entry 3
Region
UKE
Country
GB
Country Name
United Kingdom
Entry 4
Region
UKF
Country
GB
Country Name
United Kingdom
Entry 5
Region
UKG
Country
GB
Country Name
United Kingdom
Entry 6
Region
UKH
Country
GB
Country Name
United Kingdom
Entry 7
Region
UKI
Country
GB
Country Name
United Kingdom
Entry 8
Region
UKJ
Country
GB
Country Name
United Kingdom
Entry 9
Region
UKK
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
85300000
Scheme
CPV
Description
Social work and related services

Published documents

Entry 1
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest
Entry 2
Id
016809-2025
Format
text/html
Notice Type
UK4
Description
Tender notice on Find a Tender
Document Type
tenderNotice
Published
24 Apr 2025, 14:46

Planning and budget

Documents

Entry 1
Id
008726-2025
Format
text/html
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Document Type
marketEngagementNotice
Published
11 Mar 2025, 13:37

Milestones

Entry 1
Id
engagement
Type
engagement
Status
scheduled
Due
2 Apr 2025, 00:59
Description
Sefton is seeking to procure a fully Integrated Domestic Abuse Service (IDAS) from 2025 for a minimum of 3 years. The service will provide holistic support to victims/survivors and families of domestic abuse, irrespective of protected characteristic or risk level. The service will provide therapeutic counselling to those who require it in order to build resilience and aid recovery from the long-term effects of domestic abuse. The service will address the priorities outlined in the action plan accompanying the Domestic & Sexual Abuse Strategy 2023-2028. Based on the needs assessment that was commissioned to meet our statutory obligations under the Domestic Abuse Act 2021, we have unmet need around:  Reporting of domestic abuse in more affluent areas of the borough was less than in areas of deprivation.  Older victims / survivors due to the varying age demographics across Sefton.  Male victims  Ensuring the voices of those with lived experience of domestic abuse are being fully utilised. Key themes from Domestic Homicide Reviews (DHRs) also highlight the importance of the following:  Understanding and awareness of domestic abuse including – what domestic abuse can consist of, knowledge of family violence and abuse, understanding the barriers victims can face (particularly for older people, men and victims with other complex needs).  Providing an appropriate response including – being trauma informed, using professional curiosity, appropriately identifying risk, knowing what support services are available. We are proposing to procure a victim/survivor focused Integrated Community Domestic Abuse service that operates on a network approach. As a minimum, the following core services are required:  Domestic Abuse Helpline.  Drop in and 1:1 support for adult victims/survivors.  1:1 support for children and young people.  Group recovery support programmes for adults and children.  Counselling and therapeutic support.  Universal Healthy Relationship education for children and young people.  Multi-agency training and volunteer coordination.  Promotional resources that clearly outline what support is available and how to access it. By attending the event we aim for you to  Have the opportunity to discuss with commissioners and provide feedback on the approach adopted in the development of the required specification for future Integrated Domestic Abuse services in Sefton.  Engage with the council to provide feedback into the design of the procurement process and contract management elements  Have the opportunity to meet with other like-minded providers of the services to residents of the borough of Sefton. The event is open to providers delivering or wishing to deliver Integrated Domestic Abuse services to residents in Sefton. The supplier event will be held on Tuesday 1st April 2025 10.00am until 12.00pm. The event will be hosted in the Kingfisher Room at Crosby Lakeside & Adventure Centre, Cambridge Road, Waterloo, L22 1RR. How to take part To participate, you must express your interest to attend by uploading and submitting this form, via the Chest, by 12 noon on Friday 28th March 2025.

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PTHP-5656-DLCN
Name
Sefton Metropolitan Borough Council

Roles

buyer

Address

Region
UKD73
Country
GB
Locality
Bootle
Postal Code
L20 7AE
Country Name
United Kingdom
Street Address
Bootle Town Hall

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
PTHP-5656-DLCN
Scheme
GB-PPON

Contact

Name
STUART BATE
Telephone
+44 1519344288
Organisation 2
Id
GB-NHS-NHS Cheshire and Merseyside ICB
Name
NHS Cheshire and Merseyside ICB
Role Details
Joint commissioner

Roles

procuringEntity

Address

Region
UKD61
Country
GB
Locality
Warrington
Postal Code
WA1 1QY
Country Name
United Kingdom
Street Address
NHS Cheshire & Merseyside

Identifier

Id
NHS Cheshire and Merseyside ICB
Scheme
GB-NHS

Contact

Additional Identifiers

Entry 1
Id
PMYD-9553-QJQN
Scheme
GB-PPON
Organisation 3
Id
GB-COH-03448301
Name
SEFTON WOMEN'S & CHILDREN'S AID

Roles

supplier

Address

Region
UKD73
Country
GB
Locality
Merseyside
Postal Code
L20 4NR
Country Name
United Kingdom
Street Address
166 Knowsley Road

Control

Description
None declared via the Central Digital Platform

Details

Vcse
Yes
Scale
large
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
03448301
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PDRV-3447-NHHW
Scheme
GB-PPON

Award information

Award 1
Id
1
Date
21 Jul 2025, 00:00
Status
active
Has Renewal
Yes
Above Threshold
Yes
Main Procurement Category
services
Assessment Summaries Date Sent
21 Jul 2025, 00:00

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKC
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKD
Country
GB
Country Name
United Kingdom
Entry 3
Region
UKE
Country
GB
Country Name
United Kingdom
Entry 4
Region
UKF
Country
GB
Country Name
United Kingdom
Entry 5
Region
UKG
Country
GB
Country Name
United Kingdom
Entry 6
Region
UKH
Country
GB
Country Name
United Kingdom
Entry 7
Region
UKI
Country
GB
Country Name
United Kingdom
Entry 8
Region
UKJ
Country
GB
Country Name
United Kingdom
Entry 9
Region
UKK
Country
GB
Country Name
United Kingdom
Entry 10
Region
UKC
Country
GB
Country Name
United Kingdom
Entry 11
Region
UKD
Country
GB
Country Name
United Kingdom
Entry 12
Region
UKE
Country
GB
Country Name
United Kingdom
Entry 13
Region
UKF
Country
GB
Country Name
United Kingdom
Entry 14
Region
UKG
Country
GB
Country Name
United Kingdom
Entry 15
Region
UKH
Country
GB
Country Name
United Kingdom
Entry 16
Region
UKI
Country
GB
Country Name
United Kingdom
Entry 17
Region
UKJ
Country
GB
Country Name
United Kingdom
Entry 18
Region
UKK
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
85000000
Scheme
CPV
Description
Health and social work services
Entry 2
Id
98000000
Scheme
CPV
Description
Other community, social and personal services

Value

Currency
GBP
Including VAT
2,800,000

Renewal

Description
There are 2 x 12-month extension options available following the 3 year core period. To be awarded at the Council's sole discretion subject to the provider's performance, availability of funding and internal approvals.

Documents

Entry 1
Id
041758-2025
Format
text/html
Notice Type
UK6
Description
Contract award notice on Find a Tender
Document Type
awardNotice
Published
21 Jul 2025, 16:11

Suppliers

Supplier 1
Id
GB-COH-03448301
Name
SEFTON WOMEN'S & CHILDREN'S AID

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
1 Aug 2025, 23:59

Related lots

1

Contract period

Ends
31 Aug 2028, 23:59
Starts
1 Sept 2025, 00:00
Max Extent Date
31 Aug 2030, 23:59

Subcontracting

Subcontracts

Entry 1
Id
1
Description
Not relying on any associated persons to satisfy the conditions of participation.

Main Contractors

Entry 1
Id
GB-COH-03448301
Name
SEFTON WOMEN'S & CHILDREN'S AID

Standstill Period

Ends
30 Jul 2025, 23:59

Contracts and changes

Entry 1
Id
1
Title
Integrated Domestic Abuse Service at Sefton Council
Status
active
Award ID
1
Date Signed
19 Aug 2025, 00:00
Has Renewal
Yes
Above Threshold
Yes

Value

Currency
GBP
Including VAT
2,800,000

Period

Ends
31 Aug 2028, 23:59
Starts
1 Sept 2025, 00:00
Max Extent Date
31 Aug 2030, 23:59

Renewal

Description
Two optional 12-month extensions may be awarded following the three year core period at the sole discretion of the Council based on the provider's performance and subject to availability of funding and relevant approvals.

Documents

Entry 1
Id
052913-2025
Format
text/html
Notice Type
UK7
Description
Contract details notice on Find a Tender
Document Type
contractNotice
Published
1 Sept 2025, 16:06

Agreed Metrics

Entry 1
Id
1
Title
Domestic Abuse Helpline KPIs
Description
Number of helpline calls
Entry 2
Id
2
Title
Adult Drop In and 1:1 Support KPIs
Description
KPIs: number of drop in sessions; number of referrals; number of repeat referrals; percentage of referrals with attempted contact within 48 hours; number of referrals not progressed; number of new clients; number of open clients receiving ongoing 1:1 support, areas of need/support addressed with clients; number of onward referrals made to other support services; average length of support time; number of client feedback questionnaires completed.
Entry 3
Id
3
Title
Adult Recovery Programmes KPIs
Description
Number of victims/survivors attending; retention rate of each programme; client outcomes for each programme; case studies produces; number of client feedback questionnaries completed.
Entry 4
Id
4
Title
Children and Young People KPIs
Description
Number of children and young people referred; number of assessments completed with children and young people; number of children receiving 1:1 support; areas of need/support addressed with children and young people; number of group sessions provided for children and young people; areas of need/support addressed with children and young people in group sessions; feedback from children and young people on support provided to them; case studies produced; number of healthy relationship sessions delivered; feedback on healthy relationship sessions.
Entry 5
Id
5
Title
Counselling and therapeutic support KPIs
Description
Number of referrals received; number of assessments completed; number of therapeutic sessions provided; evidence of impact of intervention; number of client feedback questionnaires completed; case studies produced.
Entry 6
Id
6
Title
Multiagency training and volunteer coordination KPIs
Description
Year calendar of training/awareness sessions available; number of training/awareness sessions delivered; number of feedback questionnaires completed by training attendees for each session; number of volunteers.

Recorded locations

  • Buyer location · Bootle · UKD73 · L20 7AE · United Kingdom
  • Delivery location · UKC · United Kingdom
  • Delivery location · UKD · United Kingdom
  • Delivery location · UKE · United Kingdom
  • Delivery location · UKF · United Kingdom
  • Delivery location · UKG · United Kingdom
  • Delivery location · UKH · United Kingdom
  • Delivery location · UKI · United Kingdom
  • Delivery location · UKJ · United Kingdom
  • Delivery location · UKK · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04eb82-2025-09-01T16:06:24+01:00Preliminary market engagement notice on Find a Tender ·