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PROCUREMENT OPPORTUNITY

SEND mediation Services

Warwickshire County Council · Preliminary market engagement notice on Find a Tender

Tender information last checkedLast checked 29 Sept 2026, 22:34.

Opportunity overview

Warwickshire County Council (the Council) is seeking a single provider for SEND Mediation provides - an independent and impartial process to help resolve disagreements between families and Warwickshire County Council in relation to Education, Health & Care Needs Assessments; special educational provision; and occasionally in relation to wider SEN provision and/or the health and social care elements of an EHC Plan. There were 330 mediations provided in 2023/2024. This information is for guidance only and does not guarantee future usage

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

PRIME RESOLUTION LIMITED

Matched by number
Published award value
£2.2m
Awarded
28 Jul 2025
Award ID
1
Status
active
Identifier
GB-COH 09156932
Location
Telford, UKG21, TF3 4HS, United Kingdom

Classification

  • CPV85312300 — Guidance and counselling services
  • CPV85312310 — Guidance services
  • CPV85312320 — Counselling services

Lots

  • Lot 1£2.2m

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
21705
Status
complete
Has Recurrence
Yes
Above Threshold
Yes
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Recurrence

Dates

Entry 1
Starts
1 Apr 2034, 23:59

Expected award period

Ends
30 Jul 2025, 23:59

Tender Period

Ends
24 Jun 2025, 12:00

Enquiry period

Ends
10 Jun 2025, 12:00

Special regime

lightTouch

Submission terms

Electronic Submission Policy
allowed

Languages

en

Lots and requirements

Entry 1
Id
1
Status
complete
Has Renewal
Yes

Value

Amount
2,214,000
Currency
GBP
Including VAT
2,442,800

Renewal

Description
The initial contract term will be for 3 years however the Council reserves the right to extend the contract by further periods not exceeding 6 years (6 years being the maximum available extension period) at the discretion of the Council based on the contract performance of the successful applicant and available budget.

Suitability

Sme
Yes
Vcse
Yes

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality

Numbers

Entry 1
Number
75
Weight
percentageExact
Criterion 2
Name
Price
Type
price

Numbers

Entry 1
Number
25
Weight
percentageExact

Contract period

Ends
31 Aug 2028, 23:59
Starts
1 Sept 2025, 00:00
Max Extent Date
31 Aug 2034, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKC
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKD
Country
GB
Country Name
United Kingdom
Entry 3
Region
UKE
Country
GB
Country Name
United Kingdom
Entry 4
Region
UKF
Country
GB
Country Name
United Kingdom
Entry 5
Region
UKG
Country
GB
Country Name
United Kingdom
Entry 6
Region
UKH
Country
GB
Country Name
United Kingdom
Entry 7
Region
UKI
Country
GB
Country Name
United Kingdom
Entry 8
Region
UKJ
Country
GB
Country Name
United Kingdom
Entry 9
Region
UKK
Country
GB
Country Name
United Kingdom
Entry 10
Region
UKG13
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
85312300
Scheme
CPV
Description
Guidance and counselling services
Entry 2
Id
85312310
Scheme
CPV
Description
Guidance services
Entry 3
Id
85312320
Scheme
CPV
Description
Counselling services

Published documents

Entry 1
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest
Entry 2
Id
023735-2025
Format
text/html
Notice Type
UK4
Description
Tender notice on Find a Tender
Document Type
tenderNotice
Published
21 May 2025, 11:43

Planning and budget

Documents

Entry 1
Id
008685-2025
Format
text/html
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Document Type
marketEngagementNotice
Published
11 Mar 2025, 11:45

Milestones

Entry 1
Id
engagement
Type
engagement
Status
scheduled
Due
20 Mar 2025, 23:59
Description
We welcome interested providers to complete the Questionnaire on CSW-jets. CSW-Jets Reference: WCC - 21997 The Council would be grateful if you could provide answers to the questions in the market testing document and respond by Thursday 20th March. You should submit your completed responses by emailing to nickdarwen@warwickshire.gov.uk or uploading via CSW Jets. Contact Details: If you have any questions regarding this Market testing exercise, then please contact nickdarwen@warwickshire.gov.uk or upload via the correspondence function on CSW Jets

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PDTN-5446-NMXW
Name
Warwickshire County Council

Roles

buyer

Address

Region
UKG13
Country
GB
Locality
Warwick
Postal Code
CV34 4SA
Country Name
United Kingdom
Street Address
Shire Hall

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
PDTN-5446-NMXW
Scheme
GB-PPON

Contact

Organisation 2
Id
GB-COH-09156932
Name
PRIME RESOLUTION LIMITED

Roles

supplier

Address

Region
UKG21
Country
GB
Locality
Telford
Postal Code
TF3 4HS
Country Name
United Kingdom
Street Address
Meeting Point House Southwater Square

Details

Vcse
Yes
Scale
sme
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
09156932
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PTHV-8884-BLGX
Scheme
GB-PPON

Award information

Award 1
Id
1
Date
29 Jul 2025, 00:00
Status
active
Has Renewal
Yes
Above Threshold
Yes
Main Procurement Category
services
Assessment Summaries Date Sent
29 Jul 2025, 00:00

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKG13
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
85312300
Scheme
CPV
Description
Guidance and counselling services

Value

Amount
2,214,000
Currency
GBP
Including VAT
2,442,800

Renewal

Description
The initial contract term will be for 3 years however the Council reserves the right to extend the contract by further periods not exceeding 6 years (6 years being the maximum available extension period) at the discretion of the Council based on the contract performance of the successful applicant and available budget.

Documents

Entry 1
Id
043705-2025
Format
text/html
Notice Type
UK6
Description
Contract award notice on Find a Tender
Document Type
awardNotice
Published
29 Jul 2025, 09:54

Suppliers

Supplier 1
Id
GB-COH-09156932
Name
PRIME RESOLUTION LIMITED

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
29 Aug 2025, 23:59

Related lots

1

Contract period

Ends
31 Aug 2028, 23:59
Starts
1 Sept 2025, 00:00
Max Extent Date
31 Aug 2034, 23:59

Recorded locations

  • Buyer location · Warwick · UKG13 · CV34 4SA · United Kingdom
  • Delivery location · UKC · United Kingdom
  • Delivery location · UKD · United Kingdom
  • Delivery location · UKE · United Kingdom
  • Delivery location · UKF · United Kingdom
  • Delivery location · UKG13 · United Kingdom
  • Delivery location · UKG · United Kingdom
  • Delivery location · UKH · United Kingdom
  • Delivery location · UKI · United Kingdom
  • Delivery location · UKJ · United Kingdom
  • Delivery location · UKK · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04eb67-2025-07-29T09:54:47+01:00Preliminary market engagement notice on Find a Tender ·