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PROCUREMENT OPPORTUNITY

Haringey Council Procurement for Out of Hours Call Handling Service

London Borough of Haringey · Preliminary market engagement notice on Find a Tender

Tender information last checkedLast checked 29 Sept 2026, 22:36.

Opportunity overview

Haringey Council require a high quality, low cost out of hours emergency contact handling service to commence on the 30th of September 2025. Haringey Council provides a comprehensive range of services that are essential for the well-being of our residents and the effective functioning of Haringey as a borough. The services offered by the council include social services, environmental services, highways and housing services. They play a vital role in creating a vibrant, safe, and sustainable community. The Out of Hours Service is central to Haringey Council meeting the urgent needs of diverse local urban communities. Individual calls are often very urgent, affecting individual or community wellbeing, and can also relate to life threatening situations. The Services must be delivered in a manner that is responsive and empathetic to the needs of these different communities, with understanding of the locality and its key features.

Classification

  • CPV64200000 — Telecommunications services

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-04ea7e
Status
planning
Above Threshold
Yes
Main Procurement Category
services

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
planning

Suitability

Sme
Yes

Contract period

Ends
30 Sept 2030, 23:59
Starts
1 Oct 2025, 00:00

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKI43
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
64200000
Scheme
CPV
Description
Telecommunications services

Planning and budget

Documents

Entry 1
Id
008340-2025
Format
text/html
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Document Type
marketEngagementNotice
Published
7 Mar 2025, 12:40

Milestones

Entry 1
Id
engagement
Type
engagement
Status
scheduled
Due
21 Mar 2025, 23:59
Description
Suppliers can contribute to this preliminary market engagement by completing the Soft Market Testing (SMT) Questionnaire and return via the e-tendering portal. https://s2c.waxdigital.co.uk/ProcurementLBHaringey/

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PBHY-1866-HTLD
Name
London Borough of Haringey

Roles

buyer

Address

Region
UKI43
Country
GB
Locality
London
Postal Code
N22 7TR
Country Name
United Kingdom
Street Address
7th Floor Alexandra House, 10 Station Road, Wood Green

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
PBHY-1866-HTLD
Scheme
GB-PPON

Contact

Recorded locations

  • Buyer location · London · UKI43 · N22 7TR · United Kingdom
  • Delivery location · UKI43 · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04ea7e-2025-03-07T12:40:53ZPreliminary market engagement notice on Find a Tender ·