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PROCUREMENT OPPORTUNITY

Children & Young Peoples Online Counselling and Support in Liverpool

NHS Cheshire and Merseyside ICB · compiled

Tender information last checkedLast checked 29 Sept 2026, 22:31.

Opportunity overview

This is an online counselling and support service for children and young people aged 10-25 in Liverpool. The service is available 24 hours a day, 365 days a year and enables individuals to access support directly via a qualified counsellor as well as access information and articles on mental health and social issues.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Kooth Digital Health Ltd

Matched by number
Contract value
£264.5k
Awarded
Not supplied
Contract signed
27 Jan 2025
Award ID
008161-2025-1
Status
active
Identifier
GB-COH 04154208
Location
London, UKI, W2 1AY, United Kingdom

Classification

  • CPV85100000 — Health services

Lots

  • NHS Cheshire and Merseyside - Liverpool Place intend to award a 1 year contract via Direct Award C to the incumbent provider to deliver online counselling and support to 10-25 year olds in Liverpool. The contract will start on 1 April 2025, expire on 31 March 2025 and has an annual contract value of £264,480 (plus any NHS uplift)Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-04ea06
Status
complete
Procurement Method
limited
Main Procurement Category
services
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by within 8 working days. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.

Amendments

Entry 1
Id
2
Description
This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. This contract has now been formally awarded using direct award process C. NHS Cheshire and Merseyside - Liverpool Place have awarded a 1 year contract via Direct Award C to the incumbent provider to deliver online counselling and support to 10-25 year olds in Liverpool. The contract started on 1 April 2025, expires on 31 March 2025 and has an annual contract value of £264,480 (plus any NHS uplift).

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Id
85100000
Scheme
CPV
Description
Health services

Procedure reasons

Entry 1
Id
D_OUTSIDE_SCOPE
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Description
The procurement falls outside the scope of application of the directive

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Description
NHS Cheshire and Merseyside - Liverpool Place intend to award a 1 year contract via Direct Award C to the incumbent provider to deliver online counselling and support to 10-25 year olds in Liverpool. The contract will start on 1 April 2025, expire on 31 March 2025 and has an annual contract value of £264,480 (plus any NHS uplift)

Award criteria

Criteria

Criterion 1
Name
The existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard
Type
quality
Description
99
Criterion 2
Type
price
Description
1

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery Location

Description
Children and young people in Liverpool

Delivery locations

Entry 1
Region
UKD72

Buyer, suppliers and contacts

Organisation 1
Id
GB-NHS-QYG
Name
NHS Cheshire and Merseyside ICB

Roles

buyer

Address

Region
UKD61
Locality
WARRINGTON
Postal Code
WA11QY
Country Name
United Kingdom
Street Address
No 1 Lakeside, 920 Centre Park Square

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
07
Scheme
COFOG
Description
Health

Identifier

Id
QYG
Scheme
GB-NHS
Legal Name
NHS Cheshire and Merseyside ICB

Contact

Name
Ruth Waldron
Organisation 2
Id
GB-COH-04154208
Name
Kooth Digital Health Ltd

Roles

supplier

Address

Region
UKI
Locality
London
Postal Code
W2 1AY
Country Name
United Kingdom
Street Address
5 Merchant Square

Details

Scale
large

Identifier

Id
04154208
Scheme
GB-COH
Legal Name
Kooth Digital Health Ltd
Organisation 3
Id
GB-FTS-139981
Name
NHS Cheshire and Merseyside Integrated Care Board

Roles

reviewBody

Address

Locality
Warrington
Postal Code
WA1 1QY
Country Name
United Kingdom
Street Address
1 Lakeside, 920 Centre Park Square

Details

Identifier

Legal Name
NHS Cheshire and Merseyside Integrated Care Board

Award information

Award 1
Id
008161-2025-1
Title
Children & Young People's Online Counselling and Support in Liverpool
Status
active

Suppliers

Supplier 1
Id
GB-COH-04154208
Name
Kooth Digital Health Ltd

Related lots

1

Contracts and changes

Entry 1
Id
008161-2025-1
Title
Children & Young People's Online Counselling and Support in Liverpool
Status
active
Award ID
008161-2025-1
Date Signed
27 Jan 2025, 00:00

Value

Amount
264,480
Currency
GBP

Recorded locations

  • Buyer location · WARRINGTON · UKD61 · WA11QY · United Kingdom
  • Delivery location · UKD72

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04ea06-2025-04-28T15:47:42+01:00compiled ·