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PROCUREMENT OPPORTUNITY

General Dental Services and Unscheduled (Urgent Treatment) Dental Services for Holt and Wells – next – the - Sea

NHS Norfolk and Waveney Integrated Care Board · compiled

Tender information last checkedLast checked 29 Sept 2026, 22:19.

Opportunity overview

NHS Norfolk and Waveney Integrated Care Board (referred to as the Commissioner) is inviting suitably qualified and experienced providers to deliver General Dental Services and Unscheduled (Urgent Treatment) Dental Services for Holt and Wells – next – the – Sea.<br/><br/>The Commissioner expects the service to be delivered from two sites, one in Holt and one in Wells – next – the - Sea (this will be delivered as one contract. The Provider is expected to deliver a combined total of 21,000 Units of Dental Activity (UDA) over the two sites.<br/><br/>The Commissioner would like to procure the Service under a Personal Dental Services Agreement (PDS) for a duration of 7 years with the commissioner having the option to extend the Contract for up to a further 3 years (maximum contract duration 10 years). The Service is intended to be provided between 1st October 2025 – 30th September 2035 (10 years maximum duration).<br/><br/>Please note the deadline for responses to the Competitive Process is 10:00AM on Wednesday 14th May 2025.

Classification

  • CPV85130000 — Dental practice and related services
  • CPV85131000 — Dental-practice services

Lots

  • The service will be required to offer NHS General Dental Services across the relevant treatment Bands (Bands 1, 2 and 3), in addition to offering unscheduled care (urgent treatment) appointments, as set out in the Personal Dental Services Agreement. <br/><br/>The delivery of the service will include approximately 17,787 UDAs for General Dental Services and approximately 3,213 UDAs to deliver 1,560 Unscheduled Care (urgent treatment) Appointments / unscheduled (urgent treatment) care for 30 patients per week for 52 weeks a year under sessional payment arrangements.<br/><br/>The activity is based on the existing contractual arrangements for both locations. It is important for Providers to understand the demographics and socio-economic issues faced in each of the locations.<br/><br/>Services are expected to be offered between the hours of 9:00am and 5:30pm Monday – Friday, with Saturday opening optional at present, throughout the entirety of the year. The provider should ensure that unscheduled care appointments are accessible via 111. Providers should be mindful of Core20Plus5 population groups with a view to reducing barriers to accessing the service.<br/><br/>Providers are to note, the Commissioner will not be providing any premises for the delivery of the service . The Commissioner expects the service to be delivered from two sites, one in Holt and one in Wells – next – the - Sea.£7.1m

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
AG24546
Status
active
Has Recurrence
No
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Covered By

GPA

Amendments

Entry 1
Id
1

Unstructured Changes

Entry 1

Where

Section
VI.3

New Value

Text
The Commissioner wishes to notify the market that the Competitive Process for General Dental Services and Unscheduled (Urgent Treatment) Dental Services for Holt and Wells – next – the – Sea has been abandoned in accordance with Regulation 15 of the Health Care Services Regulations 2023. This is a Provider Selection Regime (PSR) notice that this provider selection process has been abandoned and a contract has not been awarded. This process has been abandoned under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply.

Old Value

Text
This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.The Contracting Authority will be using an eTendering system for this procurement exercise.Further information and the ITT documentation can be found via the 'Live Opportunities' list on the e-tendering system at the following link:https://atamis-1928.my.salesforce-sites.com/?SearchType=ProjectsYou can also register your interest via this page. You can search for the opportunity by entering the following contract reference: C344096: General Dental and Unscheduled Dental Services for Holt and Wells–next–the-sea.The Basic Selection Questions are Pass/Fail and the award criteria for the Key Criteria Questions are as follows and these will be scored on a 0-5 scoring mechanism;Key Criteria 1: Quality and Innovation: 36.00%Key Criteria 2: Value: 0.00% (Pass/Fail)Key Criteria 3: Integration, Collaboration and Services Sustainability: 26.00%Key Criteria 4: Improving Access, Reducing Health Inequalities and Facilitating Choice: 19.50%Key Criteria 5: Social Value: 18.50%The evaluation stages are as follows;Stage 1: Preliminary compliance reviewStage 2: Evaluation of the Basic Selection QuestionStage 2a: ModerationStage 2b: Clarification Stage 2c: Re-Moderation if requiredStage 3: Evaluation of Key Criteria Questions Stage 3a: ModerationStage 3b: ClarificationStage 3c: Re-Moderation if requiredNeither the publication of this notice nor the employment of any particular terminology nor any other indication shall be taken to mean that the Contracting Authority intends to hold itself bound by any of the Regulations.Please see published procurement documentation for further details.

Bid Opening

Date
14 May 2025, 10:00

Legal basis

Id
32014L0024
Scheme
CELEX

Expected award period

Starts
14 May 2025, 10:00

Tender Period

Ends
14 May 2025, 10:00

Communication

Future Notice Date
19 Mar 2025, 00:00

Classification

Id
85130000
Scheme
CPV
Description
Dental practice and related services

Submission terms

Languages

en

Bid Validity Period

Duration In Days
120

Submission Method

electronicSubmission
written

Selection criteria

Criteria

Criterion 1
Type
suitability
Description
Key points for consideration for interested providers are that they: -<br/><br/>1. Must already be a current provider for dental services or have necessary experience.<br/>2. Already be CQC registered or with the imminent intention to become registered with the CQC within the mobilisation period.<br/>3. Must be willing to work with system partners (e.g. 111 or other primary care providers) who will signpost patients to the service.<br/>4. Must have suitable premises (please refer to procurement documentation for further details) or plans in place.

Applies To

supplier

Lots and requirements

Entry 1
Id
1
Status
active
Has Options
No
Has Renewal
No
Description
The service will be required to offer NHS General Dental Services across the relevant treatment Bands (Bands 1, 2 and 3), in addition to offering unscheduled care (urgent treatment) appointments, as set out in the Personal Dental Services Agreement. <br/><br/>The delivery of the service will include approximately 17,787 UDAs for General Dental Services and approximately 3,213 UDAs to deliver 1,560 Unscheduled Care (urgent treatment) Appointments / unscheduled (urgent treatment) care for 30 patients per week for 52 weeks a year under sessional payment arrangements.<br/><br/>The activity is based on the existing contractual arrangements for both locations. It is important for Providers to understand the demographics and socio-economic issues faced in each of the locations.<br/><br/>Services are expected to be offered between the hours of 9:00am and 5:30pm Monday – Friday, with Saturday opening optional at present, throughout the entirety of the year. The provider should ensure that unscheduled care appointments are accessible via 111. Providers should be mindful of Core20Plus5 population groups with a view to reducing barriers to accessing the service.<br/><br/>Providers are to note, the Commissioner will not be providing any premises for the delivery of the service . The Commissioner expects the service to be delivered from two sites, one in Holt and one in Wells – next – the - Sea.

Value

Amount
7,061,650
Currency
GBP

Contract period

Duration In Days
3,600

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery Location

Description
Holt and Wells – next – the - Sea

Delivery locations

Entry 1
Region
UKH1
Entry 2
Region
UKH16

Additional Classifications

Entry 1
Id
85131000
Scheme
CPV
Description
Dental-practice services

Published documents

Entry 1
Id
economic1
Document Type
economicSelectionCriteria
Entry 2
Id
technical1
Document Type
technicalSelectionCriteria

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-77568
Name
NHS Norfolk & Waveney Integrated Care Board

Roles

buyer

Address

Region
UKH15
Locality
Norwich
Postal Code
NR1 2DH
Country Name
United Kingdom
Street Address
County Hall, Martineau Ln

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
07
Scheme
COFOG
Description
Health

Identifier

Legal Name
NHS Norfolk & Waveney Integrated Care Board

Contact

Name
Neelam Saroe
Organisation 2
Id
GB-FTS-139394
Name
NHS Norfolk and Waveney Integrated Care Board

Roles

buyer

Address

Region
UKH15
Locality
Norwich
Postal Code
NR1 2DH
Country Name
United Kingdom
Street Address
8th Floor, County Hall, Martineau Lane

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
07
Scheme
COFOG
Description
Health

Identifier

Legal Name
NHS Norfolk and Waveney Integrated Care Board

Contact

Name
Neelam Saroe
Organisation 3
Id
GB-FTS-87082
Name
High Court

Roles

reviewBody

Address

Locality
London,
Postal Code
WC2A 2LL
Country Name
United Kingdom
Street Address
Strand,

Details

Identifier

Legal Name
High Court
Organisation 4
Id
GB-FTS-141301
Name
NHS Arden and Greater East Midlands Commissioning Support Unit

Roles

mediationBody
reviewContactPoint

Address

Locality
Derby
Postal Code
DE1 3QT
Country Name
United Kingdom
Street Address
Cardinal Square, 10 Nottingham Road

Details

Identifier

Legal Name
NHS Arden and Greater East Midlands Commissioning Support Unit

Recorded locations

  • Buyer location · Norwich · UKH15 · NR1 2DH · United Kingdom
  • Delivery location · UKH1
  • Delivery location · UKH16

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04e94f-2025-06-16T16:04:45+01:00compiled ·